Address: | 14271 Jeffrey Rd #206, Irvine, CA 92620, USA |
Phone: | +1 949-371-5993 |
Site: | positivecontractor.com |
Rating: | 4 |
Working: | 4AM–11:30PM 4AM–11:30PM 4AM–11:30PM 4AM–11:30PM 4AM–11:30PM 4AM–11:30PM 4AM–11:30PM |
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Tammy Gerherst
Our furnace stopped working Saturday morning. Its an older model. I called Positive Plumbling around 9 a.m. and he answered right away. Said someone would make it by the afternoon. The technician Alex called later that day and said he was on his way, and was right on time. In less than 30 minutes he diagnosed the problem. He explained the issue and answered my questions about different ways to fix it.
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Tina Fontaine
Alex is an exceptional plumbing/heating/AC professional. I originally called him for my AC which he repaired and serviced promptly and efficiently. Then, i had him visit my rental property for annual AC maintenance. Next, I had him install shower fixtures. Most recently, I had him come out for an EMERGENCY call on Sunday morning at 7 am! He was there to access the situation within an hour.
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Winona Lawrence
Called for assistance when my a/c unit stopped working... first thing they had to say was we are very busy--what is your problem? After a very frustrating conversation where I tried to describe the problem (business owner does not speak very good English) I gave up. There are too many good businesses out there to deal with this kind of frustration.
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Erin B
During a really hot day we contacted several a/c companies and most people said they couldnt come out for 2+ days, when Alex answered the phone he guaranteed that he will make it out before the end of the day, as he did! He quickly diagnosed the problem and was able to fix the issue within an hour and half, great fast service and very polite.
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Douglas Luebbe
My homes A/C system needed a tune-up coming into the Summer months - and Im thrilled I found Positive Plumbing-Heating-Air. Alex arrived promptly, diagnosed the problem, attacked the issue and had my system functioning like new again in short order. Great experience - highly recommended!
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Shante Robinson
Alex was really nice and professional. He came within an hour of our phone call and quickly accessed the situation and quoted me a reasonable price. The issue was resolved very quickly. I would definitely recommend him as a reliable plumber!
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J L
The most honest plumber we have used in Orange County, Alex does have a accent over the phone but dont be discouraged, he is a nice and friendly guy and the overall experience was excellent!
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Krystal Davis
Terrible experience. Kristy was very rude when trying to reschedule an appointment. starting yelling at me saying that it was my fault. Terrible customer service.