Address: | 3520 E Washington St, Loma Linda, CA 92354, USA |
Phone: | +1 909-825-3024 |
Site: | montecitomemorialparkandmortuary.com |
Rating: | 4 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM |
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Sharon Minerva
My mother prepaid much of her burial expenses. What she did not rearrange was the flowers, coffin, body handling and the actual service. The office staff was very helpful, HOWEVER (and this is a BIG however) the pastor that was provided ruined the entire service. This pastor called me in advance and we discussed what I would like said and the facts and particulars of my mothers life and personality at length. He then told me that he would write up what he would say and meet me and my siblings an hour before the service to go over what he was going to say. After our conversation I felt comfortable that there was no need to ask anyone else to speak. He was also texted additional information about my mothers career. Instead of meeting us as agreed he showed up 10 minutes before the service saying he was stuck in traffic and told us not to worry. Imagine how disappointing it was when he said nothing that we had discussed and his generic description did not fit my mother AT ALL! He obviously had not prepared and actually picked up his cell phone during the service as if he were going to read from the text at that time! There is no second chance with a funeral and my mother deserved so much better. This mans lack of professionalism or concern is inexcusable!
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The Andersons
treated our Fire Chief like dirt while going through the burial of his mother. I can vouch for this person spending multiple days of his life defending the homes from fire in the hills near and in Colton, CA. To be treated like he was is shameful. If fire is ever approaching your business, You all have nothing to worry about. We have something you dont. Integrity, Sense of Duty and Honor. There is somethings we cant control though, like Karma.
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Jose Dorado
We didnt take into consideration that there gates for visitors is only from 8am to 6pm which is hard for me to accept. Id like to go visit my father at any time of the day or night. It feels like I have to sneak in if its before or passed 6pm just to go sit with my wonderful father. Its a major dissapointment personally.
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Diane Marie
Very helpful and kept me up to date when my mom left this world 01/02/1998 sad day but they helped every step of the way even called let us no of the Xmas thing they had coming up dec of that yr went to it.. it was very nice my family is all buried here
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Crystal Leach
This place was so friendly, helpful, and patient especially at the viewing. We buried my dearest grandpa on july 3rd 2017. Thank you so much Montecito for making his flesh leave this earth respectively and with grace. God bless this location!
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Mary Hill
The staff are very caring. They were there with me every step of the way. I greatly appreciated the help they gave me to help transition my loved one.
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CYCO274
Its a nice place my daughter is buried here staff was helpful, but I feel as if they are like car salesmen all about the money.
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Marvin Green
Grave markers are clean and lawns are well maintained. Staff was helpful in helping me find the grave site.
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Elton Marks
The place if very nice. Could use a bit more of signs telling where to go when going there for a service.
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Dona Burton
Hard to get information on moving urns ... Do not respond...
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Alexis Parma
Nice memorial park and very good with funeral
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Jamie Lindsay
My mom, friends and family our barred here
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Seablom Squad
Beautiful place for loved ones❤
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Liz G Sanchez
Policy very professional.
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Luana Meyer
Wonderful people.
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Mike King
My mom is here