Address: | 8417 Beverly Blvd, Los Angeles, CA 90048, USA |
Phone: | +1 323-761-9955 |
Site: | remington-moving.com |
Rating: | 3.3 |
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Anonymous User
Working with Remington in Clovis, CA was a horrifying experience. David was the person who booked my move and was very friendly and helpful throughout this process. It went very downhill from there though. My move was originally scheduled for Sunday and they were to arrive between 8 and 10 AM. I confirmed the move on Saturday and was told I would get a call 30 minutes before they arrived. By 10 AM on Sunday, I hadn’t heard anything so I called to check on the status. I was told that someone would call me. 10:45 I still hadn’t heard anything so I called again. Same response. Finally at 11:30 David called me and told me that they wouldn’t be coming (employees didn’t go into work) and asked to reschedule for Monday or Tuesday. He also offered to bring my rate down $4 an hour (saving me $12 total). I wasted my entire morning waiting for them to show up and had to pay an extra day’s rent. I rescheduled for Monday at 3 PM because they wouldn’t schedule any later. I’m a teacher, so the fact that I had to leave work early and cancel an after school activity that I am in charge of was a huge inconvenience. I made it home by 3 PM and they didn’t show up until 5:30. This time they did at least call, but again, it was a huge inconvenience for me. The workers were friendly and efficient, finishing my small load of large furniture in a little over two hours. However, because they were so late, they didn’t leave until 8 PM, causing me another huge inconvenience. I purchased a yelp coupon (paid $45 for $100 to the company) and gave it to the man when I paid and he informed me that because they gave me 5% off, I couldn’t use it. The 5% was about $13.00, so the other was a much better deal. When I asked if I could just waive the 5% off, he told me it was too late. At this point, I was so exhausted by the entire situation that I just gave up. I have never been exposed to such an unprofessional company. I’m a pretty reasonable person, but to not show up, not call and then not care? It was too much. I will gladly waste my $45 if I never have to use this company again.
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Anonymous User
Big time Thieves: I moved my stuff from Thousand Oaks, CA to Florida. When my stuff reached Florida, the truck driver was not interested in bringing the truck inside. He was so damm rude and abusing/ shouting. I asked my leasing office whether a big truck can come inside and they said yes and showed me the way but the truck driver was not listening at all and shouting. He left my stuff at the entrance gate and I had to bring it inside. When I asked about the broken things, he said talk to the company and he is not bothered. When I opened my stuff lots of things are stolen such as Xbox Games CD, my wifes purse, some of the house hold items. Now when I trying to reach them about all these issues no is responding my emails and calls and I just hear one answer "Talk to the insurance company". They dont deserve even a single star. Will never go with them in my life.
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Anonymous User
I was fairly nervous about this move. We were moving furniture from a family members house to ours, and I was not going to be there when the furniture was picked up. I especially didnt want this to be a hassle for the family member as she was giving us this furniture as a gift. She told me that they were careful and professional, dismantling and wrapping everything well. When they arrived at my house I was pleased to see that they worked quickly and appeared to be experienced. They were also friendly and polite. Everything arrived in good shape and they reassembled a rather difficult and complicated headboard/nightstand/bed combination. Good job guys!
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Charlene E
Unprofessional and incompetent. My move from the SF Bay Area to Houston, TX was originally indicated to take about a week. I didnt receive my belongings for over a month. Kim McNair, from Remington, never returned my calls and kept promising that my shipment was on its way. Eventually I found out that it had been left in a warehouse. The movers were hours late for both pick-up and delivery, even though they said they were "on their way." No one from Remington acted professionally or honestly. This is only a small portion of the ineptitude that this moving company displayed.
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Anonymous User
Recently had a really good experience with Remington- everything was taken care of like it was their own- my breakables were packaged better than when I originally bought them! My things arrived at my new home safe and sound. Everyone was nice and Roz was especially helpful. Highly recomended!
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Anonymous User
Arrived late broke things in the move. I have been trying to get inventory lists and other paperwork from them for a month and have gotten nowhere! DO NOT USE THEM TERRIBLE! Roz is not helpful at all! Notice: Many of the positive reviews are duplicates
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Lee White
Highly recommend if you are looking for a reliable and honest moving company. The workers handle everything with care, and I was very impressed.
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Anonymous User
They were extremely professional, friendly and careful. They could not have been better. It was the first pleasurable move of my life.
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Arthur Nations
Great job on the move, thanks!