The Rental Girl

4760 York Blvd, Los Angeles, CA 90042, USA

Address:	4760 York Blvd, Los Angeles, CA 90042, USA
Phone:	+1 323-275-9273
Site:	therentalgirl.com
Rating:	3.1
Working:	9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed

Location

Photos 15

Reviews 6

Mindee Jorgensen

DO NOT USE THIS COMPANY. They are very shady and untrustworthy. I had found a lovely apartment perfect for my boyfriend and me. I went to the short half hour open house, however due to work my boyfriend could not view it. The agent showing the apartment seemed nice, I explained our situation, about how my boyfriend could not come view, and she just said to fill out the applications and all the weekend applications would be reviewed Monday. Their online application, first of all costs 40 dollars per person. It is full of glitches and requires far more documents and details than any I have ever filled out. It took all weekend, hours of headaches, but we got them in on Sunday night. Monday morning, a different agent, an unprofessional woman named Victory, wrote us and asked if my boyfriend had a chance to view it...during one of their 2 short half hour open houses that weekend. She said once he views it she would turn in our applications for review, and if not they had another short open house later that day. We were so upset, he called and a lady other than the Victory, who sent the email, answered and had no answers about this, basically no idea of how their company works at all. We wrote Victory, who gave us a snobbish reply and said she didnt appreciate how we talked to her unknowledgable employee. She said she would turn our application in, but not to expect an answer for a while. The very next day, she wrote us and said the landlord had picked someone else. Understandable, until we saw that the apartment was still listed as available and kept having open houses for almost 2 weeks after we were told a tennant had been picked. So, either Victory did not even turn in our application to the manager because she didnt like us, or the landlord did pick someone else but they kept showing the apartment to collect the high application fees and scam more people. Either option is very unethical and unprofessional. When I wrote her explaining how I know she still has the apartment listed as available on her site, and was still giving open houses, her explanation was that "until the chosen Tennant signs the lease, they are legally allowed to keep showing the apartment and take applications." However, in talking with other realtors, this is a very unethical practice and not something your real estate agency wants to be caught doing to people. So, before you pay the 40 dollars application fee, be warned that the apartment you viewed may already be promised to someone else, or the company may just take your money and not even hand your application over to the landlord to review. Do not be fooled by these scam artists like we were.

lisa iannarino

I made a login a long time ago when we first moved here so I could get VIP search results, making it easy to see when new properties matching our needs were available. We are thinking of moving again and when I tried to log back in, it made me reset my password because the rental girl updated their system. I got an email with a link/button to reset my password, which just takes me to an error page. Im unable to log in to my account completely, as the password reset link doesnt work. I also went the route of just making a new account, and that wasnt working either. It did the same thing, trying to make me reset a password. Very strange --- new system/website doesnt appear to be working at all. I wanted to contact them to ask for help, and there is literally no contact information anywhere on their website. I finally clicked through to their blog, where there are contact numbers and emails for individual agents, but no contact for general assistance or the main office - nothing. I tried to just email one of the agents to ask, and they didnt respond. Unfortunately, something that could be a very helpful tool in home-hunting is actually quite useless, and there isnt anyone around to help. disappointed!

Scarlet Holiday

I wouldnt recommend applying here. Its the biggest waste of time I have ever gone through to apply for an apartment. They arent very personable, biggest scam ever. They made us go through a week of waiting when I couldve been putting my energy into looking for more places. Even before they denied our application they took the listing offline. I believe they made us wait until they found tenants they actually liked instead of being up front. Very shady, dont work with them.

K Chloe

The agent (Danielle/Julie) set up an appointment but then no showed. Calls and texts were unanswered while I waited at the property. Seems like other reviews are justified. Terrible way to conduct business and lose clients. Very unprofessional.

with JAN you CAN

very helpful for my clients relocating from South Carolina to California

Nauman Ali

Awesome