El Pollo Loco

4501 Slauson Ave, Maywood, CA 90270, USA

Address:	4501 Slauson Ave, Maywood, CA 90270, USA
Phone:	+1 323-771-1199
Site:	elpolloloco.com
Rating:	3.1
Working:	10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM

Location

Photos 100

Reviews 37

Susie rincon

I will never go here again. Its the closest to my home but every time I went, they never seem to have chicken breast or wings no matter what time it is. They tell me to park and wait 20 minutes for chicken to be ready. This is nonsense. This is a chicken restaurant so there should be chicken all day. How hard can it be. This has happened to me about 7 times. Im done eating at this location.

vanessa chacon

I have to say the wait is horrible! 20 min sitting @ the drive thru is ridiculous! Spent half my lunch hour waiting for the food! Food wasnt all that great either. Burrito looked like it was literally tossed together and thrown in bag. Service Need Major Improvement! Get a new supervisor for this location cuz the way it is being ran sucks!!!

Erik Bonilla

Skimpy as hell for the price compared to the Amount of food they serve. Non corporate Mexican restaurants have provided more food for the price in my experience. The chicken breast was incomplete. The burrito could have been larger for the price. I can get a bigger burrito somewhere else for lessssssss.

Danielle Durden

Service is bad and the food never looks like the picture they dont give a lot of meat but will give great amounts of beans rice lettuce they never put cheese on my food even though it says it comes on the bowls and when u walk in they look past you as if your not ready to order

Jessy Lopez-Hernandez

I havent experienced any problems with this restaurant (other than missing cheese in a quesadilla once). The service is good. The restaurant is usually clean and in good condition. And the food is always of great quality and fresh. I have no serious complaints.

JOEY

Worst service ever supervisor is how do i say this mentally retarted I would rather drive to Cudahy or bell gardens than eat here better yet i would rather eat POPEYES chicken yea you know what just go to popeyes its better than this place

Stacy Valencia

The staff is extremely rude. The cashier was rude and another employee in the background cussed when I told them my order was wrong. Unprofessional and unacceptable. Take your business else where if possible!!

Benjamin Ruiz

La verdad no me gustó mucho, los trabajadores son muy flojos duran mucho para atenderte.

Dilson Ramirez

I paid with my debit card and they gave me the wrong order and charged me twice and now i have to wait 1 day as they said to get the money back into my account for a mistake they made.

Lobo Man

Bad service! Bad service! Bad service! They give you the wrong order and drink..and they once told me they were out of chicken during lunch time..... Do not recommend to no one!

Diana Ramirez

Horrible customer service. The food is always cold, the burritos are made sloppy and the lettuce on the salad always looks old. I wont be a client of this location anymore.

Guillermo Gutierrez

The food is not that I was specting, I order a doble chicken tostada with no doble of chicken lettuches are bad, people that work there with bad actitud, terrible service.

MAuricio Valdivia

Muy buena comida el mejor Pollo loco que he visitdo

Armando Martinez

It was simple and quick. I was treated kindly and staff was friendly. The cleanliness was good. I will visit again.

Alfonso Saucedo

Buena atencion al cliente por eso volvere

Anonymous User

The food quality isnt great. Drive a few miles on to Eastern and you could get a better Pollo Loco.

cesar yepez

They never have a working grill. Thats the excuse they always give when they dont have quesadillas.

Cj Cj

Staff is lazy and most of the time they are not willing to cook certain meals from the menu.