Address: | 1049 9th Ave, Oakland, CA 94606, USA |
Phone: | +1 510-836-2190 |
Site: | chiltonautobody.com |
Rating: | 3.5 |
Working: | 7AM–5:30PM 7AM–5:30PM 7AM–5:30PM 7AM–5:30PM 7AM–5:30PM Closed Closed |
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Wesley Lau
The work done was good, but the service and communication was awful. When I brought it in for an estimate, I was told the work would be done in 4 days. After I brought the car in, I did not receive any communication on the status of the car. When I called on day 3, I was told that it would not be done until day 5. When I called on day 5, I was told it would not be done until day 9. When I called on day 9, they were actually irritated and said, "Well call you when its ready." They called me 40 minutes before they closed. How is someone supposed to plan to get a car with 40 minutes notice? This really messed up my schedule for a whole week. People are not friendly and not communicative.
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Maelinda Turner
Very poor customer service. They had my car for three weeks. Poor communication and no updates throughout the process. They take customers for granted and seem uninterested in providing quality service. You feel unwelcomed when you walk through the door. This unhappy customer will not return.
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Marvin Maldonado
I took my moms car here because my dad didnt see the garage door and now the Honda Accord 2014 need a new fender. Anyways Andy took great care of us by replacing the fender in 3 days. Boy my mom was thrilled when she picked her car and she said they even detailed her car. Awesome!
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Yousef Nouri
They have now had my Honda Accord for two weeks just to install a passenger side window that other glass companies install in half a day. No one calls to update you on the status and/or that they have to hold on to the car for another week.
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Humberto Prieto
Chiton body work was not done right I had a long scratch they slopped on bondo painted it the flake did not match and now Im gonna take my car elsewhere.Gieco seen the crappy work and is goona redo my car the right way .
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Jeila Kerdar
Great customer service, very friendly staff. Very accomodating. Geico scheduled my appointment time wrong but they took me anyway without any hassle!
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Bethany Lourie
The service was casual yet excellent. They run a busy, busy, efficient bee hive over there. I was also pleased with the quality of the body work.
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Michael Lewis
Very easy access very easy location to find very friendly and courteous service writers highly recommend
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superstar7890
Great costumer service very very nice people. They care about there costumers.
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Cleveland Tatman
Great work and they care about the customer.