Cooks Collision

Reviews 3

AR

Arthur Stoyanovsky

This place may do good work for all I know, but it is overshadowed by their deviousness and loyalty to the insurance companies they represent. I came here to have my car assessed for damages from a farmers damage claim not my fault but other driver. This place quoted $1,800 and another body shop quoted $2,400 for the same repair. Not only did they lowball me but they also missed a huge portion of the scope of work to be repaired and tried to act like it was not their fault that they missed it. Although somehow it was necessary to take several pictures of the inside of my vehicle, ( more than exterior damage pics, probably for another devious reason). My truck was T-boned from the rear and nobody bothered to even check the tailgate for damage. Had to open it myself to realize there was almost a 2 inch gap between the bed and the gate now. New quote is $3,400 compared to the original estimate they gave me at $1,800. Seems as though, when they know theyll do the work there, theyll write you an estimate for a million dollars. if youre not doing the work there then theyll try to save their insurance company as much money as possible. Bad way to do business. Will be uploading the actual quotes shortly.

WI

William Curtis

I have been to cooks now three times. Each has been a great experience. The service and care provided is professional and the repairs are practically like new. I had a huge dent in my passenger door, a side panel damaged and a rear bumper needing a complete replacement and every time it has been perfect, timely and the complimentary car wash after is a nice touch!

DO

Doug Harlow

Had a great experience at Cooks Collision in Napa CA today with my mothers 1998 Corolla. Warm and friendly receptionist, Donald Garcia was outstanding and I’m sorry I don’t remember the technician’s name, but all were way beyond expectation. Highly recommended. Thanks.

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