Address: | 750 Rainier Ave S, Renton, WA 98057, USA |
Phone: | +1 425-235-1004 |
Site: | soundford.com |
Rating: | 3.4 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM |
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Nicole Allen
After my car was slammed into while parked in front of my house I was pretty devastated that my recently purchased (in December 2015) Escape was going to need A LOT of repairs. This shop was close to my work and was listed as a preferred vendor from my auto insurance. After an initial look at my vehicle Tracie informed me that my car would need to be taken apart and this could take a couple of days to get a true estimate of the extensive damage of my car. Once repairs were approved by insurance I received multiple updates on where they were at in the process of fixing my car. This was a long process but it was expected- parts have to be ordered, there are other vehicles in front of mine and paint apparently takes a few days as well. In total they had my car for 20 days- but I never felt like I didnt know why or that my car wasnt being diligently worked on. I really enjoyed my experience here and would highly recommend them. They were friendly, concerned about my well being and in the end my car looked good as new and is very clean (cleaner than I left it). So happy to have my car back! AND if anything goes wrong- their work has a lifetime warranty. I felt very well taken care of.
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Chuck Berlemann
I just picked up my car after having it repaired and couldnt be happier. The car looks like it did th day we bought it new. I had been rear ended and driven over a traffic island. I explained that to the estimator and he took all that into account. The primary reason I chose Sound Collision was that they are part of Sound Ford and I was concerned that some of the electronic sensors on the car neeeded to be installed and configured by a Ford dealer. Along the way, OI found that the staff were some pretty nice folks.
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B. Lam
They are nice people but their service is opposite. My car was 3 days late for delivery and the car was in terrible condition when I pick it up. Dust is everywhere inside and outside of the car. Fingerprints and glue are all over the car. I spent hours to remove dust, fingerprints and glue. I DO NOT RECOMMEND this auto body shop. Please bring your car somewhere else.
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Gurshan Randhawa
Horrible. I broke my passenger window, got it replaced by them, and it broke in a couple of weeks. When i got it replaced from another body shop it was damaged from the edge which caused it to crack. I showed it to Sound Collision and they told me they cant do anything about it. And I did not get a refund. Total BS. DO NOT COME HERE!
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C A Schmit
Great service and repairs. Prompt, kept up to date with progress on regular basis. Good customer service, worked well with insurance. Car returned in excellent condition and clean.
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Travis Ingram
Easy to find and quick to get help here.