Collision Specialists

303 Washington Ave N, Kent, WA 98032, USA

Address:	303 Washington Ave N, Kent, WA 98032, USA
Phone:	+1 253-520-5553
Site:	collisionspecialiststacoma.com
Rating:	3.7

Location

Photos 15

Reviews 7

Rupinder Khabra

About 4 months ago my car was vandalized, which included my front bumper, hood, rear bumper and trunk. The management at the time was different and they were really friendly with me when we talked pricing. I paid over $2,000 for the job to get done. However, after 4 months the paint is beginning to chip off from the front bumper. So I went in to talk to them about it, however the management has changed. I explained myself to the "owner". He began to say that the vehicles front bumper had been hit after that paint job which is why it was chipping. This is my show car and I know for a fact nothing has hit the bumper let alone been taken off. Then I told him that the front bumper wasnt even sanded down to get rid of the rock chips (which I was quoted for). He then began to say, this car wasnt even painted here. I told him I have all the paperwork and he began to get disrespectful saying he would not paint it cause it was my fault that the bumper wasnt sanded down and painted properly. The mangement now is terrible. Ive had other fellow car enthusiasts go in and get treated disrespectfully. Definitely dont recommend this shop to anyone who cares about quality work and proper customer service.

Danny McGuire

Im kind of an idiot and have found myself needing body work more than I would like over the years and I had the best experience working with Collision Specialist. First off I got 3 different quotes and they had the best price by a far margin. They told me it would be 3-4 days till I would get it back and they called back at the after 2 days saying it would be ready tomorrow morning for pick up. When I went to pick it up and pay they told me they quote they gave me a few weeks back was "Old" and then asked for 15% less than they originally quoted. 15% LESS!!!! I would never expect a mechanic or body shop to ask for less money when I come up to pay. I had dented and scratched 60% of the back right passenger door pretty bad and you honestly cant tell that any work has been done. I worked with John up front and I then definitely have a customer out of me for life. STRONGLY RECOMMEND

S Labine

This place rocks! And that word is not in my normal vocabulary, but I am blown away by Collision Specialists! My extended family and I have taken over 5 different vehicles there multiple times for everything from body damage to maintenance. The work is amazing, and looks/works like new! The turn around is fast, and the crew is warm, friendly and always ready to please!!! This business has my highest recommendation! I send my family and friends, and even my boss there!

Samuel Christopher

Experience was just awful.. Im pretty sure the people who run this business were on drugs. I got my car back and could see bondo straight through the paint too. Bad finished product, bad service. Not to mention it took them months, then they lost my key. Just all bad. I would recommend going to pretty much any other shop than this one.

David Sadettanh

My wife took our 2013 lexus GS 350, about 6 months ago in for a little damage on the bumper. One day I was washing the car and realized the bumper color wasnt mutch the car so, I took it back and they fix with no hassle free. Yes, I will continue to take all my cars to them to get it fix and very very happy with the work. ....

Rosendo JR Plancarte

Tried to charge me too much to fix a little scratch on my rear bumper of my car. Price they gave me was ridiculous.

David Turk

Easy, hassle-free service that was done well. Worked with our insurance to go above and beyond and saved us money.