Address: | 1932 Contra Costa Blvd, Pleasant Hill, CA 94523, USA |
Phone: | +1 925-602-0675 |
Site: | pc-servicecenter.com |
Rating: | 5 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM Closed Closed |
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Anonymous User
I am reasonably competent with computers, and so try to solve most problems I encounter on my own. However, any computer-savvy person knows that it pays to have a top-notch technical team standing by just in case. I first encountered PC Service Center in Reno, Nevada when I lived there, and was favorably impressed by their competence, speed, and professionalism. They have access to virtually every part imaginable--all meticulously labeled and organized--so finding a component for upgrade or repair is a snap. If they dont have what they need, theyll order it for you on the spot at rock bottom prices. Ive tried going to Best Buy and the other mega-chains, but every time Ive been disappointed either by the total lack of regard for customer service or the exorbitant prices. Not so with PC Service Center; you get the low prices of a small, family run business, and the support and expertise of the largest chains. Their technicians are friendly and personable, and are more than willing to work with you to help you figure out the best set-up for your situation. Of course, after moving to the Bay Area, I was delighted to discover that PC Service center had a branch in Pleasant Hill. I have continued to be as impressed with their work as I was with the Reno branch, and would not be surprised if the business continues to expand. Give them a chance; you wont be disappointed!
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Anonymous User
My regristry became corrupted and the DVD device was no longer recognized. I called the Geek Squad and was told that they would need to keep my PC for up to 7 days while they ran a diagnostic, for which they gave me an exorbitant quote. They indicated that once they identified the problem, they would give me an estimate for an actual fix and would need to keep the computer longer to do this. I called the PC Service Center and they seemed to have a pretty good handle on the exact problem and its cause just from my description of the problem over the phone. He explained how it was caused, the fix he would need to make and gave me really reasonable estimate. He also said I could have my machine back in a little over an hour. I brought it in and it was ready, as promised, a little over an hour later. He ran diagnostics, fixed the problems which was exactly what he anticipated and cleaned up some other annoying things all for the quoted price. Awesome! I was totally impressed and I highly recommend this place.
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Anonymous User
The power button on my HP Pavilion was stuck and there was no way to start my computer. A business associate in IT suggested the Geek Squad - but I had concerns about service and cost. I did a Google search and came up with a list of repair options. PC Service Center jumped out at me; I called and they said they could take a look (now) and give me a free estimate. Already off to a good start. In my wildest dreams I never thought Id pick a place that would diagnose the problem and fix it within 15 minutes and at no cost because there was matching front panel with a button in the back room! Sean was also very generous with his time and knowledge and answered several other questions I had. He renewed my faith in world! I will definitely refer all my business and personal associates to them.
ME
Megan windell
My computer screen broke and I tried to fix it myself and it worked great for about 2 days and then quit on me. I brought it in to PC service center since they quoted me the best price on replacing it. It turned out that it was more than just the screen that was messed up and it was going to cost a pretty penny to fix it. Since it was already a cheap laptop I opted to just buy a new one. They were professional and friendly and most importantly they werent pushy and didnt try to get me to spend the money to fix it. When I told them I was just going to buy a new laptop and asked how much I owed them I was shocked at how cheap it was. I know they spent plenty of time troubleshooting and seeing if they could get it to work. I am very impressed with the excellent customer service here!
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Anonymous User
I have an old Mac computer. I want some files and email setting to backup to the new computer However bestbuy said they cant do anything because the computer is too old and the all kind of output device doesnt working. They gave up help me out and charge me 40 dollars to checking the computer. They give me free diagnostic and then the same day return. I am impress with the same day return. Bestbuy just hold my computer for 3 weeks and doing nothing. It will be place to try to solve your computer problem
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Anonymous User
I dropped off my computer in the morning, they gave me an update in the afternoon. They actually took the time to explain the problems in detail (although I dont know much about computers), and offered a few solutions and price comparison. I am pretty impressed by the service, AND they delivered it to my house after store was closed.
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Anonymous User
My computer had a very nasty Virus on it and i couldnt even start do anything with it. I had them take a look at it and they were able to fix it without me loosing any of my files. I would highly recommend them if your computer has a virus, they will repair it good as new.
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Anonymous User
honest and realistically priced they will let you know what they can or cant do. While they couldnt save my old desktop, any less than the cost of a new computer, they could save the files I needed. And they got rid of the old one for me.
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Anonymous User
My laptop was not receiving power when I plugged it in, so I brought the laptop to them and within a week they had ordered the part and soldered it on the laptop. The power is working great and the laptop is good as new.
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Anonymous User
I had my computer built in this store. It works wonderful!! They done a good job for overclocking my computer. Intel quad core Q6600 @ 3.2GHz
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Anonymous User
My computer was constantly crashing, and they were able to fix and repair the comnputer within a day. Great customer service!