Diablo Auto Body Inc

3275 Bernal Ave, Pleasanton, CA 94566, USA

Address:	3275 Bernal Ave, Pleasanton, CA 94566, USA
Phone:	+1 925-462-7151
Site:	diabloautobody.com
Rating:	3.5
Working:	7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM Closed Closed

Location

Photos 14

Reviews 6

JORGE CARDENAS

I had my car repair their, they did an ok job on it but they lack customer service the man that did the estimate lack customer service it seem maybe he had a bad day or something, the job was estimated to take a few days and it took them 6 days in the mean time they never call me to give me the status on my car they tell me they dont know yet but would call me that same after noon and never did , had to keep calling them and would get no answers the only person that was interested in my concerns had been on vacation or out , he came when i had been to the shop to find out what was goin if my car was fix , unfortunately he came too late , and i guess they could not get a hold of the insureace company to aprove some items but it would have been nice if they would have said anything to me so i can help them inted of making me wait i did get a hold of the insurance to have this items approve but by they i had already been waiting trying to find out why it was taking so long . I was very disappointed with the expirience too bad i didnt have the same expirience as the person that recommend this place On the one hand they did do the job a lot chiper then the ather estimates but the recondition some of the parts inted of replacing them witch is good for the insurance but not for me i hope other people have a veter expirience then the one i did

caitlin walsh

The people at Diablo are super friendly, they answered all of my questions and made me feel very comfortable. They did amazing work on my car and I love my lifetime warranty on the parts and work they did. They matched the paint perfectly, replaced zip ties with real bolts and nuts and made all the body damage disappear. They even cleaned my fogged up headlights so I can see when I drive and cleaned the interior and it is spotless! I was one of those annoying customers who kept calling and checking on the car but the guys there kept their cool and didnt get mad at my continual pestering! Thank you guys for making my car look so great! I really appreciate it and I will make sure to recommend my friends!

Anonymous User

This body shop, in my opinion, is the best auto body shop in the bay area. They always do a WONDERFUL job. Ive been back to this place so many times and i always walk out the door a very satisfied customer. They have wonderful customer service, but their prices are a little steep. I feel that its well worth it! Diablo usually specializes in high end cars since their quality is so great, but if your insurance covers for it, make sure you use Diablo!!

Adam Abbate

Brought my daughters car here as it was recommended by my insurance. They went through her car and hung a bra on the rear view mirror. Who knows what else they stole.

Samantha Sparrow

Brought all of my family cars here. Truly a relief to have them

James Morehead

Consistent excellent service.