Address: | 115 Portola Rd, Portola Valley, CA 94028, USA |
Phone: | +1 650-851-6789 |
Site: | ronramiesinc.com |
Rating: | 4.7 |
Working: | 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM Closed Closed |
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Anonymous User
I called to check if they had a head light bulb for my Honda Accord. Honda dealerships charge $13. for the part and install it as a courtesy. Ron Ramies Automotive Inc. works on slightly different principles. The technician, Peter Kavenaugh (name listed on invoice) installed it in less than 5 minutes (about as quick as it takes at the Honda dealerships). The bill was another story. First they tried to charge me $56 and when I protested, dropped the price to $42,91. I paid and left never to return. I had several head lights replaced in that model. Each time it took under 5 minutes and nobody charged more than $15... CORRECTION! a few months later....We traveled outside the country this Summer and when we came back there were several messages from Ron Ramies waiting on our phone. Apologizing profusely for the wrong charge, he insisted on reimbursing the entire sum. Hmm, in all my life it never happened that an auto repair shop bothered to reimburse a wrong charge. So, kudos to Ron Ramies for his honesty and I feel better about human nature. Oh, and before my little glitch with the headlight, I had only heard good things about Rons repair shop.
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LaVergne Poe, MA
I have know Ron for many years and his standard of care & ethics has always been of the highest and has never wavered. He and his team work for the benefit of their customers always keeping safety as a number one priority. I have no hesitations in recommending Ron, Mike and his crew...they have always helped me and worked with me and in fact, Ron helped me negotiate the purchase of the Jeep Ive had for years (and has just reached 200,000 miles). The seller of the car was so impressed with Ron that he said he would use Ron in the future. If you want a shop that still cares about your safety, uses only top grade parts and has the wisdom & experience to figure out those hard to figure out mechanical difficulties...Ron Ramies Automotive is the place for you!
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Laura Burkhart
WOW! Great service and expertise!! My first time there was due my trucks "low tire pressure" light which came on late Friday afternoon. I cruised into the shop and w/in 10 minutes, all tires had been checked, the culprit identified and stabilized to safely get me through the weekend, and two new tires were on the way for Monday. I cruised back in Monday morning and the new tires were on in about half the time I anticipated. And they have 24 hour gas pumps! Super excited to have found this local gem!!!
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Lorraine Fox
Ron Ramies and his team provide trustworthy and high quality service. I originally sought a second opinion from Ron when the Toyota dealer in Palo Alto told me I needed a new engine when my car had 40K miles on it. Ron investigated and discovered the dealer had begun putting the wrong type of oil in my car. Once he replaced the oil in my engine and began using the correct type of oil, my car ran perfectly. I trust Ron and believe he is an advocate for the consumer.
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Tom Cooper
Ramies has been servicing cars in our family for several years now. We trust these guys to do the job correctly, on time, and without surprises. Before any additional work is preformed, we are always called for the go-ahead (or not). I like the fact that they give us a heads-up on future needs (brakes, tires, etc.). The rating would be 5 stars except they didnt wash my very dirty Porsche this last time. (Maybe the severe drought is the reason.) Ill be back.
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Glen Howard
Ramies Automotive is a friendly, trustworthy, local Portola Valley automotive repair service and shop. I love the convenient neighborhood service and the great support from Ron, Mike and their talented staff. They have been very accommodating on my short term needs and they are very professional and reliable in figuring out and completing more complex repairs. I appreciate their friendly service and their contributions to the local community.
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Randy Cook
One of the Best but its a little Pricey, on the other hand you will never pay for something your car doesnt need, unlike some locations. They also stand behind their work and will on occasion fix stuff for free - a rare commodity in todays auto repair world !!! You cant go wrong going to Rons if you cant fix it yourself ! As mentioned before in other reviews, Mike, Patricia and crew are top notch.
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j walker
TRUSTWORTHY/DEDICATED RESPONSIVE PROFESSIONALS Without hesitation I encourage you all to go no further than RON RAMIES AUTOMOTIVE. Ron and his strong team are reliable! Id been experiencing a problem with my Mustang for some time that was a concern for my safety. Mike assessed a complex technical problem with exacting results. (If your zip code is some distance away this IS truly worth the drive.)
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Whitney Lane
Its really great to have a place to get my car serviced and fixed locally!! Im really grateful the garage is here!! I had a smog inspection and a head light replaced. They fit me in st a time that worked for me. They were efficient and courteous. The shop is very clean and well organized. Ill go back!
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Austin Yao
Took a car in for a pre purchase inspection. Ron himself took the time to look over past records and gave me some great info before they did any work. I believe Mark did the inspection and was very through and straightforward about the good and the bad. Great shop with kind and helpful people.
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Vickie Thompson
Ramies Automotive IS the BEST! :D Ive known Ron for decades -- everyone theres professional, very understanding and astonishingly kind. Absolutely top notch! And trustworthy -- really, I could go on and on! Blessings to Ron, John, Mike, Patricia and ALL of you dear folks! :D
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Georgia A Brint
Ron and the team are awesome. They do great work and provide great customer service. They have been servicing my vehicles for several years and I have never been disappointed.Their honesty and integrity keep me coming back.
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Declan McCullagh
Ive been a customer of Ron Ramies Automotive for about seven years and highly recommend them. Great service, friendly staff, and honest. As a bonus youre likely to see some beautiful antique cars in the back parking lot.
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Lori WICKSTROM
Ron Ramies Automotive is the only place you need to go! Ron and his team can service & fix anything, or so it seems! Friendly and efficient, it is a pleasure working with them for all my automotive needs!
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Chris Lopez
I had tail lights stolen from my truck and the thieves severed the wire harness in the process. Theres only one shop I know of who can make a quick repair like this. Ron had me up and running the next day.
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Mollie Raab
Full-service repair shop without a doubt! Cant recommend them highly enough!! The community is a better place having Ron Ramies around the corner.
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steve marra
Youd have to be chump not to recognized Ron provides the best service for your car. Simply put, call Ron and his team and be back on the road.
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Nancy White
For detailing, their customer service is the best in the business!