Firestone Complete Auto Care

1458 El Camino Real, Redwood City, CA 94063, USA

Address:	1458 El Camino Real, Redwood City, CA 94063, USA
Phone:	+1 650-241-4628
Site:	firestonecompleteautocare.com
Rating:	3.8
Working:	7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 9AM–5PM

Location

Photos 20

Reviews 19

Mark C Williams

I had the shop rotate my wheels two weeks ago. Yesterday one of the lugnuts broke in half. Part of the broken lugnut remained inside the wheel where the other lugnuts rubbed against the broken one. I immediately returned the car to the shop right at their close of business (some time just before six). The shop personnel immediately investigated my issue despite the time. Two hours later, the situation was repaired. It was close to 8:00 pm. They didnt need to stay for me but chose to do it anyway without a request asking them to do this. They did it on their own initiative. By the way, all of this was for free, including the rotation. So I kept them there 2 hours beyond their clock on a Sunday working exclusively at times on my car (multiple mechanics) and all this was for free. I call this great service, described by me with a sincere thanks!!

osubravo13

We had just got off the red-eye on a Sunday morning home from Honolulu to SFO. Started south on our way home from SFO and got a battery light. Pulled in the parking area before opening (0800) and walked to breakfast/coffee at Phils. Walked back to the store from there and they took the car immediately since we were first in line. We walked to Whole Foods and they called me and told me the bad news that the alternator needed replaced but that they would have it done by noon. We walked to a movie and before it was even done I got a call saying the work was complete. The quick repair got us home earlier than expected and we were able to spend a nice morning walking around the nice town of Redwood City. Firestone has done a good job for me in the past and they maintained their high recommendation after this almost disastrous return from vacation.

WILLIAM SAUNG

I couldnt say enough thanks to Tony and Rafael for replacing the 4 worn out tires. It is a 5-star service !!! We had an emergency with our two front tires,one tire was peeling off and made loud noise, the nearby Redwood City Firestone store closes at 5 PM, we arrived at 4:55 PM, 5 minutes from the closing time, we were worried if it was too late.....Toni ,the service consultant, and Rafael , the mechanics, both are willing to work extra late hours to help us out , Toni is so professional and always carry a nice warming smile. We want to express our great appreciation to Toni and Rafael for going out of their way to help us out ,so we can continue our long road trip. We consider this is our lucky day to meet Toni and Rafael.

Anonymous User

I bought a set of wheels from this place not without first informing them that I didnt have the key for the lugnuts. their response was that wasnt a problem and that they would take care of it. It took them longer than a week to fix my car. I had to call them about 5 times because they never did bother to call me. every time I call them they say that they will call me back and they never did. their service is bad. their prices to high. Worst place to take your car in Redwood City.

David Russell

I got like $1,500 worth of work done here summer 2011. They had a coupon at the rome for $100 off every $500. Youd think when someone spends that kinda cash that they would say "hey, theres a coupon online thatll save you some money." Ive probably spent $5000 here I think they are a greedy shop. I would suggest going elsewhere for repairs.

tylor akahori

Brakes were completely toast and drove in from a different city, was praying they would take care of me because I was worrying I wouldnt even make it home. They ended up taking care of me even though they were busy and helped me get back on the road safely. Thanks guys Ill be back! :)

Ryan Edmonds

Open on suday, these guys got new rotar and pads on my civic. Priceing worked out and no problems. Friendly service, clean lobby, the rice is right, and Ill be back for my next auto service.

Alex Alvarado-Arana

Place is good and staff is friendly. Only issue I had was that one of the two tires I had replaced wasnt sealed properly, so the next morning my tire was flat and needed to be replaced.

Codey B

Very helpful and courteous! They made time for me on a busy Sunday when my truck was breaking down. If only I could find a shop like theirs around where I live, in Santa Barbara!

Jeremy Saylor

Made appointment online and had service the same day. Knowledgeable staff and willing to show options available.

Andrea Beasley Lockhart

Good work done on your car but a little crowded most of the time call for reservations

Andrea Beasley Lockhart

Firestone is a place where you get your car fixed tune up oil change or new tires

Ashley Aguilar

Amazing work!! VERY HELPFUL, 10/10 Would Recommend!!!!!!

Ed Bierman

People there are always so nice and remember who you are

Agustín Bonilla

Only place I get my oil changed!