Address: | 2101 Park Blvd, Oakland, CA 94606, USA |
Phone: | +1 510-832-1200 |
Site: | bensontireandauto.com |
Rating: | 3.2 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM Closed |
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Robbie Torney
Took my car in for oil change and rotation. I was told I needed to replace leaking rear shocks -- ok. When I pick up my car theres a new warning light on -- they messed up an ABS sensor, which on my car means the ABS system is off. They wont fix it today ("were closing"), so I need to come back at 8am next Saturday so they can fix a problem they created. Gary could have cared less that the ABS system in my car is off until I can bring it back. Go somewhere else to find mechanics that value your safety. UPDATE 3/29. Took it back -- turns out they ruined both ABS sensors on the rear wheels. Ordered parts, and they rented me a car to use while they do the work. Oh, and they lost the lug nuts for my wheels and had to order those too. I had to ask for them to rent me a car -- Gary kept saying that the ABS system "is a backup" and saying that its fine to drive around with brake warning lights on. Ill post about how this all turns out -- supposed to get my car back tomorrow.
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Benjamin Nagel
I know Automotive shops usually have a bad rap, this one is deserved. I took my Jeep in for a throttle body issue. They had it for 2 weeks, when i get it back, after the replacement of the part was made, and the problem is actually WORSE. They then tell me "Well it could be another part/sensor", sure makes sense. Why would they call me to tell me to come pick it up when its idling at 2,400 RPM? They said they had it much lower than that... I never left the lot it was so bad. They then have the car for another 4 days to put in sensor, never called me to talk or explain anything. I call and ask whats up, am told that they are going to put the original part in and give it back cause they cant fix it. I have NO problem taking my vehicle somewhere else. This place is useless. NEVER going back. If you unfortunately have to go here, pray you dont have to deal with Robert as your tech.
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James Johnson
They are not what the pretend to be ,this place is a first class rip-off hiding behind GoodYears good name, I spent 800.00 dollars there only to find the new parts still in my trunk there alingment for 120.00 had to be redone same day or else destroy my front end If you go here you will not be happy with your decision Sears Auto much cheeper and they realy do the work also each mechanic at Sears is ASME certified un like Bens-tung Tires Good Tires no mechanic there is ASME other than the expired licence on the wall This place is a fools stop if you dont hear me BENSON Tire is a Rip-Off cleaverly discuised as a good year tire shop Dont say you havent been warned
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Andy Xiao
got a flat tire, at first they told $550 out of the door same original tire, the guy think I have no choose I must pay what they ask, I told him I can order in Tire rack $300 only, I am taking the car back home(I live around the corner), the guy ask me to wait, and jump back to the office, came back in 2 minutes and give me a new price $380 out of the door with the same tire. What a joke, he did a 2 minutes magic to save me $170. I understand they need to make profit to pay for the shop, workers, but not taking advantage others trouble.
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Jim Huntley
Bensons has serviced my cars since I moved to CA six years ago. Victor, Ken, and everyone there is unfailingly polite, honest, informative, and communicative. The work is superb. Prices are fair I will soon be moving to Marin Co. but I will bring my car back to Oakland to have it serviced. Thats how strongly I feel about Bensons
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wayne gee
Ive been seeing the guys for over 15 years for my automotive needs. At every turn, theyve been more than professional and quick in what needs to be done. I never have to worry about if the work was done correctly. They may not be the cheapest, but they definitely are reliable.
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Irene Corona
I was calling to get a price on a tire and the guy who answered was very very rude when I didnt have all the correct information. Instead of helping my figure out how to get the information he laughed at me. Wont be going here.
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Sam Campbell
Went in with a flat tire. Hour later they called and said it was a leaky valve and they fixed it at no charge. Friendly people and great service!
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Super Betty
Had to replace a tire, very friendly and good service. Found a used tire to keep it cheap and easy for me. Happy with my experience.
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Ali Alimam
Do not good(cheat)(deceitful)...the damage to my car...the dashboard.the staff is very bad...
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Tom Lane
When it comes to cars Im an idiot & need a mechanic I can trust. Thats Benson Tire for me.
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Marcial Vasquez
Go see Gary if ya need new tires. Prices are competitive.
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Marshelle Johnson
Customer service is always great.
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NeesieFree Robinson
Great customer service
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Alex Ortiz
Good