Address: | 2126 Hilltop Mall Rd, Richmond, CA 94806, USA |
Phone: | +1 510-758-2224 |
Site: | 24hourfitness.com |
Rating: | 2.5 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Henry Hernandez
I feel embarrassed tonight February 26 have been called to the office 24 hours fitness located in the Hilltop mall, where I raised first: they have received complaints from me and my cousin weve touched inappropriately in showers , after we played was that we ourselves inappropriately, then we approached the people, after which the clothes we wear is not adequate and the person who was doing us this information let us know that even she felt uncomfortable with our attire, there was a point in the conversation where this person relates to English burlesque my cousin. My discomfort comes with the following: my principle in life is to respect everyone around me so be respected, but more annoying is that no I should not do, because I have enough reason to realize that is inappropriate and, and both my cousin and I have not done anything inappropriate or anything that we are accused. The thing is: we must give up our membership of 24 hours fitness for the tort committed to us? or 24 hours fitness excused by the wrong procedure of some of its members? offering any apology and its members letting them know that there are more subtle, decent and less discriminatory when dealing with such sensitive issues as the fact assume any complaints made to another person ways. We really felt very ashamed and with little desire to continue in that gym. In conclusion I think the person who spoke owed us have wondered what was our version before accusing us of something that not even she could describe accurately, also if he felt uncomfortable by our attire, I have informed at the time and not now after nearly a year of membership where we have always used the same uniform so comfortable and practical it is. I stress Im sure 24 hours fitness is much more qualified staff and much more tact in clarifying issues like this. I find it curious this was the same person that we signed nearly a year ago and I remember we were going with a similar clothing to that currently used for exercise, because we were prepared to sign up and get started that day and she did not let us know in that time of clothes that could or not use. Her name is Arezoo Zand, Club Manager
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2lrn
The ladies lockers are often dirty. The place is quite busy, even during off peak hours. But it has a decent amount of cardio equipment. But the weights and the weight equipment are ANTIQUATED!!! I have not seen such bad equipment anywhere else and this seems to be a relatively new or new-er gym. When equipment is broke it seems to stay broke for a very long time. Whats up with that?!!! The weight area is crammed. And many people are disrespectful to other patrons, i.e., loud talking with friends, carrying on a conversation on a phone while standing by your treadmill or stair master. Go to the locker or go outside if you want to talk. I dont want to hear what you have to say! This place gets a plus for its easy location and ample parking and for having a reasonable amount of cardio equipment. But judging from feedback and the gyms current state (dirtier than before), it looks like its management and employees do not take pride in their work and they are not there to keep customers, because nothing is done about it. Feedback is not only for potential patrons but also to help the management to bring it up to a reasonable standard, which would please gym users, and take pride in this place. I think, it is time to go above their heads and to complain to HQ.
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Collette Magurno
I was totally disgusted with the lacked of customer from Daniel at hilltop 24fitness in Richmond CA, who was obviously high on speed and literally had foam on his mouth. Hilltop 24 needs to drug test their employees. Medical professionals like myself, are fully aware of substance abuse. He was jumping around from person to person and allowing others to interupt him while speaking to me and my daughter. After receiving a pass with my daughter, he refused to approved the pass, by saying my ID was not local enough. He also lied and said he was the manager. His manager is Arezoo Zand. this was on 6/26/2014 at 10:30pm He just caused as a returning member not to re-enroll my membership. I had money to pay the 15.00 to get in for the evening but his behavior was unacceptable. I will never recommend for anyone to start a memebership at this location as long as that have imcomptent staff working the front counter
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NSU ScootScoot
So Ive only had a membership for about a month now. Ive been to several locations throughout the Bay Area to try them all out. THIS one is pretty gross.... Towels? None. Locker Room? Absolutely Disgusting! I mean its not a "Super" location but it should at least be clean or have someone to clean it. Ive never had to make such an effort to keep my bare feet off of the floor. Locker rooms are in the Basement and out of view. I see a locker that the bracket was ripped off. Wonder how that happened hmmmm? This location could be good if there was a little more effort put into it. GREAT convenient location with plenty of parking though.
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Danny Lou
Just started membership here. lots of huge dudes there to keep you motivated, cardio machines are abundant, but free weights sometimes require waiting, although most people are nice enough to let you alternate in if you ask. locker rooms are stuffy and crowded, thats why i shower when i get home. some machines and weights are kinda sticky and sweaty, but they have paper towels and cleaning supplies around so you can solve that problem yourself instead of complaining. its a gym, you cant expect people to do stuff for you all the time, especially if yall prolly all paying $15 a month through costco
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Wagner Rusincoy
Es una mirada ese gimnasio además de tener máquinas viejas es sucio y roban constantemente es un lugar inseguro para dejar sus cosas y la ineficiencia de algunos trabajadores This is a unsafe place. So much stiling and the staff is only no the Phone and dont help you at all its a dirty place
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John Narmontas
This gym is a joke. I dont know where the people that go here learned to lift but clearly no one taught them about how to put weights back. Allow for an extra half hour during your workout looking for the weight you need. Only one set of cables so be ready to wait in line to do lat pull downs. Ive been to almost every 24 hour fitness in the east bay and this one is probably the worst. On the plus side though, youll be so angry because you had to walk around looking for the dumbells you want to use that youll probably set some new PRs.
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Lincoln Lorscheider
The staff is friendly, and the gym contains the standard array of machines and cardio equipment (ellipticals, treadclimbers, stationary bikes). The weights are nearly always in use, and as a result, are nearly always in disarray. There is definitely insufficient airflow to the locker rooms and pool area, resulting in high humidity, the smell of stagnant and sweaty air, and a nearly 5 degree temperature rise as you descend the stairs. The bathrooms are possibly the grossest Ive seen in the first world.
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shane rickerson
Ive been a member here for 2 years & they raised are member ship fees, witch I have no problem with because I thought they were putting in new equipment! instead they put some huge cross fit equipment in the middle! If you enjoy working out at a "GYM" this is a horrible place to go!! No personal space anymore and over crowded!! Plus you have to pay extra if you want to do the cross fit Bulls***!!!! F*** that!!!!