U-Haul of Riverside

1834 Spruce St, Riverside, CA 92507, USA

Address:	1834 Spruce St, Riverside, CA 92507, USA
Phone:	+1 951-369-0384
Site:	uhaul.com
Rating:	3.8
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 7AM–7PM 9AM–5PM

Location

Photos 71

Reviews 26

Cristie Sanchez

Very disappointed in the service I had this morning. On the 23rd I went to get propane, waited outside for 15 mins ringing the buzzer and no one ever came out. Having two small children in the car I did not want to get them out, it was very cold and windy and they were getting sick. So this morning 12/27 I returned, it was great a man came out immediately..... but not very customer friendly I had to say something otherwise he probably would of remained silent. When he was done filling the propane tank he said " there you go" leaving tank there jot offering to put in my vehicle. Being a female I would think it would be common courtesy to offer to help put the filled propane tank in my vehicle. All the other times I have gone which is plenty, they always put it in my car. Then he tells me I have to go inside to pay..... what????? I told him I have never had to go inside to pay I always pay the person that fills the tank.... he tells me just go inside that door. I told him I have to small kids in the car I cant leave them right here I have to go park and get them out..... and THEN I have to ask " can you at least put the propane tank in the back of my car". I will never go back again and I will make sure when anyone ask where to go to rent a truck, get propane, supplies..... the riverside u-haul on spruce st will never be on my list of recommendations, it will be quite the opposite.

Nery Arcos

Although this place has a 4 stars rate I had a bad experience I rented a truck here and returned it midnight, I was told to park it there and leave the key on this box next morning I received a call from them saying I needed to return the key so I called back because I wanted to let them know where I put the key I kept calling and calling the store and the guy answering the phone keept saying i was calling customer service but I was pretty sure it was the store I was calling because i saved the number so I had to go directly to the store and was told they found the key i was super tired from all the moving plus only slept a few hours so i just walked away without telling them they shouldve had call me back to let me know they found key so dissapointed at this place and will never recommend it

Anar Dadashov

RACIST AND RUDE MANAGER! Yes, I have an accent but I speak English well and I own several moving companies. I called this location, ready to buy a few trucks. The manager, Mark, made it impossible for me to buy. He wouldnt answer my questions or tell me what the office hours are so I could literally come down to his business with cash to buy a few trucks he had. He said if I come down to buy the trucks, he was going to make it hard for me and mess up my paperwork. What the...?!

Skip Feild

Absolutely the worst U-Haul Ive ever been to. The people there are rude, disrespectful, and unprofessional I would never ever ever rent from here ever. If I could give them negative five stars, I would. I reserved a truck for the morning showed up and they said they didnt have it and I couldnt pick it up until that evening at 4:30. However, I had a confirmation that a truck was available prior to showing up. Dont trust what they say.

Ed Matyk

This place is the Superstar of moving. They have any U-Haul accessory you need. Boxes wrapping paper trucks trailers tow hitches bumper hitches storage units storage pods they have everything staff is usually pretty cool. And they explained everything very well. The trucks are usually in good shape and nice and clean they all have air conditioning parking is kind small

Mary Anne

Came here to pick up the uhaul I reserved. The manager Josh was super friendly and answered all of our questions. When we loaded it up, we came back to pickup the auto transport and he helped us attach it to the truck and get my car hooked in. This place is great and has lots of moving supplies. Super satisfied!

Kayla Williams

The employee helping us was extremely rude and shouldnt be working in customer service if he cant handle it , and be professional... If the employee josh is working when you walk in dont even bother. He shouldnt work with the public if he cant handle being professional .

mark b

Bad customer service talked to me like he was all aggrivated walk in for a truck and walked back to my car to get my wallet cause i wanted the truck and gave the truck to the next person in line after I reserved it I was so pissed off never again I will never go here.

DANIEL RAMOS

Purchased and got my hitched installed here. Price is reasonable if you dont want to deal with a hitch install yourself. If the service line was faster Id give them a 5 star. So expect to wait awhile especially if a truck rental is taking place.

Twylight Productions

The staff was helpful and professional. The rental truck ran well and the air was cold. The wait in line took a wile on a Saturday morning. They only had one person working to check people in. Good experience. I will rent here again.

Kylie Oberlies

Very helpful employees and a wide range of trucks and materials to choose from. The trucks and moving supplies are reasonably priced. Easy to go online and order ahead for pickup.

Daniel Sanchez

Anne was a great help. Real friendly and very helpful with answering all my questions. The epitome of customer service;smiling, courteous, and attentive. Thanks Anne!

Jess Marie

Joshua is always very attentive and very professional anytime I need to rent a trailer. He works super quick and is able to get you in and out. Thank you Josh!!!!

Ali Mohammadkhan

One of my favorite uhaul places. They have a dropbox for the keys. So I suggest to reserve the truck for 24h and return it after hours when you are done with it.

Ricky Provencio Jr.

They wash & maintain there trucks there. Still Uhaul needs 2 discover WD-40, & MAKE sure the driver can SEE OUT THEIR MIRROR BEFORE LEAVING THEIR LOT.

William Hunt

Good selection of equipment to rent. Friendly helpful staff. However, it suffers, as all U-haul stores, slow computer registration and long lines.

Chad Christian

They have a pretty large selection of trailers and haulers. They few employees that I interacted with with professional and courteous.

Mates T.V.

We filled the gas tank and they said it wasnt when we had just came straight from the gasoline station.Unbelievable!

Kelly Kridner

What can I say? Great service and a great variety of different vehicles or trailers to rent for your moving needs

Ronald J Smith

Rented 2 different truck on 2 dates, and in out and the trucks are in good clean shape. Will use again.

EZ Moving Services

this u haul has been here for me when i need a truck the same day these guys make it happen