Address: | 2165 Sunset Blvd, Rocklin, CA 95765, USA |
Phone: | +1 916-435-2141 |
Site: | californiafamilyfitness.com |
Rating: | 4.5 |
Working: | 4:30AM–12AM 4:30AM–12AM 4:30AM–12AM 4:30AM–12AM 4:30AM–10PM 7AM–9PM 7AM–9PM |
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Aimee Agnew
This place is great, there is NOT sweat all over the machines like someone else said, in fact every time Im there, there is an employee cleaning the machines. That and I always see the members wipe down the machines after each use, I certainly do. I do agree with another member that the managers can get tricky on occasion with their wording of "trials" which is common in sales :/ .... my advice? READ the contract. You always should anyway. That, and whenever my family is upset with something they always end up giving us free stuff to keep us as customers. When I tried the free trial for the kid center for my son, he ended up getting sick that week. They gave us another TWO weeks free just to be nice. We ended up signing him up. Honestly I find the place to be pretty pricey, but Im part of a family plan so I can afford it out of luck. If it were just me Id explore other gyms with 1/3 the cost before coming back. As for what this place offers: So many classes! I LOVE the Zumba classes, yoga is great, and there is so much more. You can basically attend a class any day at almost any time. A great way to keep your workouts interesting. The pool area is great, a separate lap pool, kids pool and splashy area, and a third pool for everyone else/classes. The kids center is amazing. Its 2 hours maximum which I think its a good amount to fit in a decent workout, and if you want to come back later, you can wait two hours and then come back for another max of two hours. This is probably for parents who have opposite schedules or some who have insane workout regimes. lol. Its not a daycare so you will be expected to change your kids diapers (Id prefer to anyway) and they only call you if your kid has been crying for more than 5 minutes and cant be calmed (They dont hunt you down for every little hiccup) The people who work there are so sweet and I was amazed that they always remembered my child by name and always seemed thrilled to see him. Very sweet crew. My son loves them. Tanning is $9 per session or $25 added to your membership per month. I noticed this info didnt seem to be anywhere online. Machines are always available, especially cardio. Ive had to wait for a weight machine before, but only because I like a certain area and it only meant that I used another machine that I planned to use anyway before getting to the one I had thought of first. No biggie. They have things for sale at all times like energy drinks, water, gear, and headphones, which is great for the days that I forget something. Theres a sauna, steam room, basketball, racket ball, rock climbing, etc. Two levels for weights so I noticed most of the body builders stay downstairs where cardio doesnt exist. I love this place. I think its perfect, but like I said, its pricier that other, smaller options. If all you want is an elliptical and some dumbbells, it is not worth the price here. The childcare makes it worth it though.
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leticia Gaona
Es lo mas desagradable el personal mentiroso embabucador, te mienten para obtener supongo comision pedi Pagar Mes a mes, para ver si podria asistir o no una persona llamar Marian Francisco insistio hasta el cansancio que deberiamos tomar una membresia minion por does meses optamos por decirte que dejare de insistir que no estavamos interesadas o nos iriamos. La sorpresa esque antes nos dijo que podriamos asistir el primer mes gratis y el segundo Pagar increhible antes de terminal el Mes cancele despues de pasar por mil gentes para poder negociar y digo negociar porque querian co bear trecientos y fraction por cancelar a final de cuantas otra señorita irrespetuosamente e insultado su nombre es Olivia Giver dijo que la razon de nuestra cancelacion era por no querer Pagar. Aclaro: nunca fue nuestra intention puesto que pagamos un mes sin asistir porque asi no lo exigieron obviamente despues de la cancelacion haciendo caras y super molestos.No me importa Pagar mas pero siempre que Sean onestos y amables no mentiroso y embabucadores ire. Cuando tenga tiempo definitivamente a otro. La desonestidad no va conmigo no recomiendo el lugar para nada. Y tengan mucho Cuidado les hacen ver bonitao todo a la llegar y despues wow problemas por querer retenerlos a la fuerza y se quedan con su dinero.
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Mike Ammenwerth
Arguably the rudest staff youll ever meet. I moved and attempted to cancel my membership. Key word is "attempted". After I sent in my letter to cancel they proceeded to charge my account $75 for 3+ months. I drive in to the Rocklin location to get it resolved. If youre there to sign up you get treated nicely, but as soon as I told them I was hear to follow up with my cancellation they couldnt care any less about me. Long story short, they wouldnt honor my cancellation or refund any of the dues they proceeded to charge me. They said verbatim "there is nothing we can do for you". I had to contact my bank and put a stop payment to prevent them drafting my account. Dont trust them. They are scammers. When I signed up they told me it was month to month and could cancel at anytime. Lies, lies, and more lies. This is a company that has no grasp on what customer service is. Do yourself a favor, find a different gym. This one is overpriced and managed by dishonest people.
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Robert Hawck
I was with Family Fitness many years ago and it looks like they havent changed their sales tactics for signing up members and not informing them of all the contract details, so when you decide to cancel, they make it hell on earth to cancel and try to stick you with every cancellation fee imaginable. The reason why I havent returned is for the same reason I read in other reviews......sketchy sales tactics and over priced. My wife and I are considering becoming members, so knowing what I know, I will read the contract carefully and wont hesitate to write on the contract what I need to feel comfortable. The good news, to be fair, is their facilities and activities are nice.
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mike corona
Unfortunately this gym has changed, I use to be a member for 2 years and was always there. The employee which works inside the gym happened to be playing basketball and decides to give me a full on tackle screen extending his arms forward trying to hurt me, I knew it was coming so I properly absorbed the blow. He then threatens me and says he works there like that is scary? I began to realize he most likely is a minor, so I immediately tried to get help 0 effort to even look at tape with me! They took my name and told me I couldnt play anymore turning into west sac?
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Shannon Jacobson
Very Professional and Accommodating - Jen Chapman is an extraordinary Manager. Staff is responsive and helpful each time I communicate with them. Not to mention cheerful and positive. The facility itself is well equipped and versatile. Even at peak times the environment is conductive to focusing on your work out or training. And the amenities are consistently up and running more so than in any other gym Ive had a membership. In many cases there are more than one of.......even several of the same type of machines so I am not held up waiting for a vacant one.
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VlaD Dim
It was one of the best of California Family Fitness gym, but now it has some problems: 1. They made many private lockers, its so difficult to found empty locker! 2. This is more important!! Bathroom and showers have mold!!! Its so dangerous for your health!! Spores of mold mushrooms instantly fall into the lungs during breathing! This leads to severe illness and in some cases even death!! 3. The hoods in the locker rooms are very dirty on them with a lot of dust that we breathe!