Sundance Car Wash Inc

Address:	525 Cirby Way, Roseville, CA 95678, USA
Phone:	+1 916-773-9274
Site:	sundancecarwashroseville.com
Rating:	2.9
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM

Location

Photos 45

Reviews 6

Stephanie Petrie

Do not go to this car wash! I took my car in this morning and they did a terrible job. The dashboard was not cleaned, there was still dog hair all over the carpet. They never even touched my doors or my trunk, and the outside of my car still had some kinda black dirt on the bottom. After I complained about the job not being done properly, the employee I spoke to told me that he will try again, but that was they best they could do with the carpet because hair is difficult to remove. I get that, but this is a professional place, assuming they have tools to get the job done. The guy also informed me that the black stuff on my car would not come off. At that point, I ran my finger over it and it came off just fine. After the second cleaning, a lot of the black stuff was still there, and the dog hair was still there. The doors were still untouched and the trunk was not done. The only thing they improved on was the dashboard, which was now clean. I was just sick of dealing with these people as a lot of them didnt speak English, or pretended not to, and they all had terrible attitudes. I should have asked for a refund but instead I drove to my fathers house and used his shopvac. I re-vaccumed the entire car, and in about 15 minutes all of the hair they claimed was impossible to remove was gone. I also noticed that they tore my car mat trying to remove it from the peg that keeps it in place. The worst part of this experience I found was the scratches. I didnt notice it until I got to my fathers house, but my car had long thin scratches all over the trunk. I have absolutely no way of proving this car wash scratched my car, but I know for sure they were not there this morning. I am beyond upset with the service, attitude, and horrible job I got from this place. Do not go here unless you want property damage and extreme disappointment.

kuya chris

Poor. Not even close to Fair. As few have stated, not all their employees do a good job on your car. And some will even damage and put some scratches on it. But regarding management, they will tell you that they are 100% sure that it is impossible for them to have scratched your car. From the touchless wash to the microfiber towels used for drying, there s no room way it could have happened. But it happened to me. Thin scratches all over my 2012 Mazda3 estimated to about $400 worth of damage from my insurance. And my insurance probably cant cover it b/c they say its tough to prove that the car wash actually damaged the car, which happens to be common for quite a lot of these cases (as I was told by my insurance). They said only if I had taken photos before the car wash, or the damage had been extremely obvious, would I then have a good case against them. But I didnt. And on top of that, the car was still poorly cleaned. I called and brought it back at the end of the day (it was a work day after all). The minute I found the manager, they took pictures of my car and had me fill out a complaint form. They told me no one has ever complained about this. But they seemed to know what to do with a scratch-complaining customer (me) as soon as I got there. If you can t the hint, read the rest of the reviews on this and other websites. About half the negative reviewers have bad experiences like me. Some of the positive reviews seem pretty vague, broad, or generic - like the fake reviews you see everywhere else to promote good image. I wouldnt put something that underhanded passed them. So next time you see The Early Bird Special discount at your local Sundance Car Wash, be prepared to risk paying for some clearcoat or paint damage as well.

Gloria Tzintzun

NEVER USE THEIR AUTOMOTIVE SERVICE! On February 17, 2013 I obtained a coupon for a discounted oil change and carwash at Sundance Car Wash and Automotive. On Monday February 18th my husband and I dropped my car off for service. Approximately 15 minutes later we received a phone call from an employee of the automotive department informing me that the coupon had expired and that he was not going to honor it. He was terribly rude and disrespectful. After a few minutes of discussion he told me the conversation was over and to come pick up my car immediately. When my husband arrived he asked for the keys to the car. The employee said he had dealt with his wife on the phone and he was not going to speak to him. He informed my husband that the keys were left in the car with the car unlocked. We were shocked that a business would leave a car unattended in a public parking lot with the keys in plain sight for anyone to steel. On Saturday we took my car to Justin’s Carwash and Auto for an oil change. The employee there informed us that we had no oil in the car. It was not registering on the dip stick. It was not until then we realized that the employee at Sundance Car Wash and Automotive drained the oil from our vehicle and did not replace it nor did he inform us of his action

Jose Tamez

This is the worst place. I took my truck in to get it washed. Im a field engineer so my truck gets pretty dirty thats why I always get the most expensive car wash that is offered. The manager come out and tells me that it will be an extra 20 dollars for the dirt and said I should take it to a self car wash and wash the dirt off before I took it there. I kind a laughed and said why would I do that. He said cause this is a hand wash and we dont deal in dirty trucks. So I went to Bobs Car wash they washed my truck left it immaculately clean and only charged an Extra 8 dollars which was cheaper than cost of car was at Sun Dance. If you wanna pay to wash a clean car this is the place for you. But if you want a great place to wash your car no matter how dirty it is go to Bobs Car wash in Roseville CA.

Kurt Willmon

They advertise a 100% hand wash coupon for $17 depending on the day or time but, their manager said my car was too low to go through their automated wash which meant the price would have to increase to $54 in order to hand wash it. To his credit, they charged the coupon price (the reason I have 2 stars instead of 1) but added it would cost $54 in the future. When I questioned him, he insisted a machine is a hand wash. HA! I dont think so. So, if youre looking for a good deal on an actual 100% hand wash, this is not the place. On a related note, I know of a place near Huntington Beach where Ive taken my car that offers actual 100% exterior hand washes starting at $13. And, they dont leave bug spots on the car like Sundance did.

Michelle Stastny

I always take my car here to get it washed, waxed & vacuumed. They do a great job and often have specials on their pricing in addition to the coupons they offer on their website. They have a cute little gift shop, lounge area or outside patio to kick back in, maybe soak up some sunshine, while you wait for your car to be done. Nice staff. Today, the guy cleaning my car found a ten dollar bill which must have been in between/under the seats and he put it in my cup holder. Anyone could have easily pocketed the money. I didnt know it was in my car... had forgotten, but he left it there for me. Honest staff!! I gave it to him for an extra tip... good karma. Id recommend this establishment to my friends & family.