Gem Car Wash

5150 Freeport Blvd, Sacramento, CA 95822, USA

Address:	5150 Freeport Blvd, Sacramento, CA 95822, USA
Phone:	+1 916-451-6524
Site:	gemcarwash.com
Rating:	4.2
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM 8AM–5PM

Location

Photos 100

Reviews 26

Jack Doran

Took my truck to gem this date. Was sold an "expert" Carpet cleaning and Detail bling full service wash. While they were cleaning the carpets they blew out the inside of my truck with high pressure air and damaged the rear window tint. Actually shifted the layer of tint up and off the window at the top. Spoke with manager Misael Garibay who kept trying to show me why it was my fault that they damaged my vehicle. He became upset when I told him that I was angry that they knew it was damaged and just let me go with no mention of damage and he said because of MY attitude he was going to replace it but because I was upset, he wasnt going to do anything and told me to go ahead and sue them. Checked immediately with a professional tint company and he said it looks as if they blew the top layer off the window either with the steam they used inside or by using high pressure air. I will sue but I would NOT recommend these crooks to anyone! See you in Court!

Cameron Ramirez

First and last visit. I had to find a new carwash place after moving to Sacramento and this one seemed promising. I paid for the Works Wash for 29.99. (I received a lot more for less at my previous carwash). The exterior washing was okay nothing to to wow about. But the interior vacuuming was terrible! Sand was left in the crevices of my front seat from a recent beach trip still (The main purpose I went to the carwash!!!) I have a seat cover in the rear for when I take my dogs places and to my surprise they didnt even vacuum it! There was dog hair and sand everywhere still. I thought maybe they vacuumed underneath it and lifted it up (seat cover isnt tied down) and there was still dog hair underneath and on the cloth of my doors. They didnt even lift up the empty recyclable bags I leave on the floor for shopping to clean! I dont know about everyone else, but I dont pay 30 bucks for a crappy job. Should have just done it myself.

Isabella Peralez

I just signed up for their monthly unlimited car wash package and they did a good job. When I drove home I noticed water spots on my front grill and on both of my front car doors. I went back and showed them. They were very apologetic and the man I spoke to started to wipe the spots immediately . Another worker came to me and explained that they are not always able to get all the water at times and when the car starts to drive water comes out from the crevices. He also explained that the they use purified water that doesnt damage the car such as water from sprinklers do. Either way, I was satisfied that they didnt treat me as a complaining brat. Defiantly staying with them.

Richard Yang

I would say that they do a fair job on outside and inside but could use some improvements. Bugs on windshield were not cleaned completely. Front and rear bumpers, and front grills still have waters on them. Inside dashboard were not clean thoroughly. At times leads are pushing workers too finish up quick, which led to less than a job well done!

Voress Franklin

My father use to bring all of our family cars here and so the tradition has lived on through all of his children and now our children. 3 generations of my family have brought their cars here, were working on the 4th generation now! Great service over many years.

Riff Raff

Great management. I had a issue with one of the employees yesterday, the manager handled it ON THE SPOT. Made things right and gave me a free car wash. Oh, and did I mention they do a EXCELLENT job. Best carwash in Sac

May Mar

Besides cleaning my car, they even removed the paint scuff that someone had left on my car after someone had sideswiped it from a previous incident.

Monique Hewitt

Always do a good job. Ive been coming here for years and they always do a good job. Carpets are always well vacuumed, and the tires are shiny!

david zhuk

Awsome car wash, super nice people, I will be washing my car hear from now on, they wax cars very nice hear too... thank you gem car wash

T G

Professional crew. Detail oriented. If you spot something they missed, point it out and they will fix it with a smile.

Matthew Fisher

Always do an amazing job. The car always looks like of belongs on the show room floor when they are done.

Sherri Tibbett

I am on the monthly plan, and have my car washed & vacuumed once every four days. They do a great job!