Pilot Freight Services

Reviews 5

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Anonymous User

I received a call for a delivery from Pilot Air Freight Corp on 06/16/2010. My item was to arrive 06/17/2010 between the hours of 11am to 3pm. I called at 10:37am on 06/17 and was reassured that the item was being delivered. I called back at 3:30pm. The female employee(no name given) stated that the driver did not receive the paperwork and I needed to reschedule. I was angry and demanded to speak to her supervisor. I spoke with Derwin Butler and he informed me that he will have a driver today. My item arrived at 6:15pm. There was a hole in the box. The driver asked for my signature. The signature box states, "visually inspected & received in good condition (consignee signature)". I had to speak to the manager. The driver contacted Derwin Butler and we talked. The driver assured me that he will take item back for damage. I wrote, "hole in top of box" on the delivery sheet and signed. I just wasted 7hours for my delivery. The Pilot website should not show, "on track. on time.". That is a lie. I wanted to give them no stars, but "Required field cannot be left blank)". Thank you for your time. My time was wasted.

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Sean Liu

I scheduled a package to be returned to vendor and package was dropped off at San Diego office on 4/6/16 and 16 days later after 4 phone call and numerous promises by Pilot it is still seating on the dock. I cant believe how slow and irresponsible they can be. They should change their service from shipping to temporary storage instead.

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Saasaan Nabavi

I had a great experience. I had to ship a small delicate coffee table from San Diego to the East Coast. I received a quote quickly and was by far the best price I had received by a long shot from any other company. When I dropped the package off, the staff was really nice and helpful. I look forward to using them again.

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Santino Gonzalez

I was just contacted by Pilot Freight to schedule a delivery for my TV which they already have and I cant beleive there gonna take 7 days to deliver it here to my house not to mention the fact that I will have to stand in front of my building from 11 am to 3 pm waiting for them. This company definately SUCKS !!!

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Jesse Tafao

Got a treadmill delivered today I ordered through walmart it was a white glove delivery and the two guys that brang my treadmill were lazy fat asses who didnt wanna do there job to come up 14 steps...

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