YRC Freight

18298 Slover Ave, Bloomington, CA 92316, USA

Address:	18298 Slover Ave, Bloomington, CA 92316, USA
Phone:	+1 909-879-1200
Site:	yrc.com
Rating:	3.6

Location

Photos 94

Reviews 31

Kam G P

If I could give them 0 stars I would. The worst freight company we ever dealt with. The driver didnt realize he didnt load the package on the truck. Can you imagine the level of incompetence? The day of the original delivery driver didnt knock on the door, didnt even try to open the door. Didnt even leave a notice of attempt to deliver. The dispatch didnt even try to call us to set up a re-delivery like other freight companies do. I called to find out why was our package not delivered they said the driver thought the office was empty. Despite the furniture and lights on. Our door is open and he never even tried it. They promised me that it would be delivered the next day for sure at 10am. At 10am no delivery. I got on chat with them. They said that it will be between 12-1pm. At 1:30pm no delivery still. I called back the dispatch 3 more time becUse the time frames were going by and every time I was told our package is on the truck and will be delivered today for sure. At 6:30 still no delivery. I call the dispatch and a very rude person Kelsey picks up and tells me that the driver left a note on the account saying that at the end of the day he realized that the package was never loaded on the truck. She had 0 intention of helping sort this out. How can they not realize it was not on the truck!?! Incompetence at its highest. DO NOT USE THIS COMPANY! If you are buying from a company that uses them tell them to use any other company for your order. You will not get your package on time or maybe at all.

Joey Fernandez

Not even 1 star because the delivery guy was a LIAR. He came to one of our office to deliver a reversible white board but he told one of our employees that he does not have the equipment to move the item from the truck and he has to come back. HE NEVER CAME BACK only to find out he told their office that we "refused the item. In the meantime, we were waiting and waiting and we found out the reason a week later. We wil NEVER EVER do business with YRC, EVER!! and Ill make sure to spread the word that they have an employee who is a big LIAR

Julie muller

If I could give them negative stars I would horrible customer service! Delivery set up for 11/19 not only do they not show up they Never bothered calling to let you know your delivery was Not coming I took a day off work for nothing! I call Carlis promises it will be on the truck 11/20 Guess what still no delivery No phone call! I have a contractor waiting on this delivery and my husband took off work today to wait for nothing!!!!! I get told call on Monday cause Carlos cant tell me when my delivery will Come!!!

Bert Levario

Weve been expecting a shipment since 5/3/17 today is 5/9/17 and still do not have the shipment. We can not get an answer when it will be delivered. Ive called numerous times and get put on hold for long lenghts of time. Also Out of the two drivers we usually get, one in particular is very LAZY, he will not get in the truck and bring loose freight to the end of the truck like they are supposed to.

Robert Shumway

First time being here and I was lost as to where I needed to drop off my empty trailor and then all of a sudden an YRC employee came over and could tell I was having this issue. The guy gave me percise directions as where I needed to go and what to do once I was there. I am new to the trucking industry and this was a great introduction to YRC!!!

samuel005

As a LTL driver I appreciate quick and efficient service. I had to drop 2 crates over there. I was in and out in 10 minutes. Just had to park to an empty dock, wave a supervisor and voila ! Delivery done. This place is as good as it get.

Carper Boy

Terrible freight company.......Their tracking facility on their website is a complete waste of time.....Chat agents are useless and condescending. We ship/receive freight several times a week, and we will never use YRC again........BEWARE

Haokah Gaming

Loads never ready by appt time and they wont let you wait on the property. Yet they still expect you to be on time at cons. This goes for any of their terminals!

natalie alcantar

Awesome service! Shout out to the great freight handling specialist; Alcantar M, Alcantar S, Lindsey, Vaughn,Zimmerman, Luna and Gosserand. :)

Chad Costanzo

Has to be one of the worst LTL companies out there. They always tell me a delivery date and then do not show up. They are the worst!!!!!

peter Davis

They were very professional and curious, they kept their word on there delivery date too

Y N.

Horrible customer service! The delivery guy was very very rude and gave us an attitude.

Brian Moxham

Very nice, polite staff. Took good care of my packages.

G M

Large terminal and a long walk to Linehaul office:)