Service King Collision Repair of Mission Valley

1441 Camino del Rio S, San Diego, CA 92108, USA

Address:	1441 Camino del Rio S, San Diego, CA 92108, USA
Phone:	+1 619-725-2050
Site:	serviceking.com
Rating:	3.8
Working:	7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 9AM–12PM Closed

Location

Photos 12

Reviews 4

D. Dt

Initially I was going to make my claims appointment with Geico through Fix Auto Mission Valley, which is on the other side of the freeway. Given the busy booked appointments, I hesitantly gave this company a try for my claim. Upon arrival the way representative ELDEFONSO treated us was disrespectful to the max. He made us feel like a liar, and joked around with his colleague inside by giving disrespectful looks to my damaged car. This is not a proper way of treating your customers as we felt extremely disrespected and turned away. Please treat your customers with respect; dont talk about them in an unprofessional manner, and analyze the claim more respectfully and thoroughly. --Sure I do understand that feeling disrespected is a choice, but as a paying customer you shouldnt feel that way, and treated this way leading to emotional distress and financial loss.-- STAY AWAY, AND GO TO FIX AUTO INSTEAD. It explains a lot why one company is booked more than the other. Furthermore, it is very clear that most positive reviews are created by affiliates of The Service King due to the nature of many 5-star reviews holding 1, 2, 3, or 4 reviews written in a short amount of time after each other. AVOID, and get your claim serviced by another reputable body shop. Will make the appropriate complaints to Geico corporate as well in regard this unpleasant matter.

Rod Powers

We had our GMC Yukon in for paint and minor ding work. They called with a quote of over $6.000! After discussing the cost & deleting some work, they called back with an estimate for $3500. That was agreed on. After 2 weeks, they called and said they couldnt Warranty the work... so Nothing Was Done! 2 weeks without the car, and they call and say they cant, or wont to the work... Do Not Use This Company... word to the wise!

D Tim

Outstanding customer service, Joe Bates really knows what he is doing, he follows through and kept me informed, and got my car done ahead of time. I would definitely recommend service king to get the job done!

Anthony parker

My car was done in a week. I was greeted with pleasant staff. Car was cleaned amazingly as well. Thank you.