Address: | 1375 Blossom Hill Rd Suite 36, San Jose, CA 95118, USA |
Phone: | +1 408-723-7222 |
Site: | tlgssanjoseca.com |
Rating: | 4.7 |
Working: | Closed 9AM–8PM 9:45AM–8PM 9AM–8PM 8:30AM–7:30PM 8:30AM–4PM 8:30AM–2:30PM |
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Jason Gill
So we thought this place looked great from all the Yelp reviews that gave it so many stars. Boy were we shocked at the level of complete unproffesionalism and lack of customer service skills the employees here have. We enrolled our 3 year old son in a 6 pm class at this Blossom Hill location. He was excited to go as I had been building up his anticipation to make new friends and play in a new fun enviornment. As my wife was driving to this location (about 20 minutes from my home), she called the gym to find out what shopping center theyre in. Shes then told by their employee that the class my son enrolled in was cancelled due to lack of enrollment! She asked this employee why no one bothered to call to let us know that the class we signed my son up for had been cancelled so she could have saved herself a trip in the cold to a class they cancelled well in advance of the date. Her answer not only got my wife upset, but was disturbing as well. She said "Im sorry, I called your number, but didnt leave you a message because I got distracted." What??? You got distracted so you didnt bother leaving me a message? Can you be so incompentant that you dont call back after the "distraction" to fulfull your responsibilty and give notice to parents that the class theyre preparing to bring their child to has been cancelled? What if my kid was hurt and needed help and you got "distracted"? Would you leave my child on the floor injured??? My wife decide instead of wasting all her time, she could at least check this place out. She asks them if its ok if she can at least stop by and look at the place. She agreed it would be "fine". My wife walks in and notice they have a class of children about 3-4 years old playing and are in the process of ending their class in about 15-20 minutes. She then asks the male employee what class it was. He then says "those kids are not in his age group." My wife found it interesting that this was the first time she ever met this man, he has no clue how old my child is, and didnt even bother to ask! We found the environment cold, unprofessional, and very uncourteous. I will not take my child here given their level of incompetency at completing simple tasks like informing parents of material changes in their class schedules and no concern for the safety or wellbeing of my child having to take a needless trip in cold weather for a class they cancelled and didnt bother to inform anyone. They didnt even offer anything to make up for what was clearly their mistake. STAY AWAY!!!
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Khaliah Calderon
I love this place! They have taken my little shy human and made her into such a socialite. She also is in that stage where listening isnt her strong suite, but through patience and coming back each week, it is so cool to see her listening first to Mr.Kyle(hes so awesome!) but even more now that she is in the individual class with Ms Reina, and Ms Naomi. Now everywhere we go shes looking for "balance Beams" and reasons to "hands down touch the ground"! Thank you Little gym for being so open to encouraging our child to push her limits with gymnastics in a fun safe way that shes always asking to come back for more.
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michelena goddard
Whats not to love? My daughter is a "beast" and if the kids in class dont stay focused and do their own thing, like my kid most of the time, its ok. Youre not frowned down upon and thats a good feeling. The teachers are awesome and my daughter LOVES going, even though she somewhat of a non-conformist
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Vincent Kok
We have been with Little Gym since 2011 and love it. Everyone is always very friendly and all the staff greatly care about each child, always showing interest in them. Their classes are a great way for kids to get exercise. My kids always come out of class sweating and stinky!! Thats what we want!
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Rahul Chugh
Its our 2nd year with little gym blossom hill road and Subhi n Niara both just love this place and all the instructor over there. Everyone is there very talented and helpful. Even they do arrange birthday parties for kids. Its just awesome to be the part of this family.
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Kristina Bullock
Both of my kids are current students and we love The Little Gym! The classes and instructors are very fun and create an environment that is great for learning new skills. We have done a birthday party here as well and everything was brilliant from start to finish!
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Micaela Juarez
Love love love The Little Gym!! Miss Perri and Miss Illy are the best. My daughter loves going here and has really excelled in everything that she has been taught. I look forward to watching my daughter continue to learn and grow.
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Alicia Miehe
Mr. Kyle is the best my daughter looks forward to coming every week to learn from him the way he is with the kids is awesome and the rest off the staff here is super sweet. Everyone is fun and friendly
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Veronica Torres
My daughter has been taking classes here for over a year. She loves how the teachers make learning new skills fun and exciting! The staff is great! I would highly recommend this gym!!
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Classical Roman
This gym is great - lots of classes and machines, newly redone locker room and showers, steam room, and my trainer Maria Stevens is the best.
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wendy solorio
My baby had been coming for 3 weeks and she loves it, the instructors are great the make her feel comfortable.
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Terri Miehe
My granddaughter goes here and she loves it I love mr kyle work with luxann she has learned so much here
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Stacy DeValt
We LOVE The Little Gym San Jose!!!
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Anonymous User
Awesome staff, great programs