Collie Autoworks

Address:	585 Irwin St, San Rafael, CA 94901, USA
Phone:	+1 415-721-7915
Site:	collieautoworks.com
Rating:	4.7
Working:	7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM Closed Closed

Location

Photos 4

Reviews 14

Jerry Jacob

Darren, Denise and their Service Manager Roger are awesome! Ive been a Mercedes driver for over 22 years. Ive spent at least 50,000 in service at the local dealer for overpriced, incompetent and mostly unnecessary service on my 91 E300 which I purchased new from them. As an example; from the day I took delivery on the car the engine idled rough and no amount of money would get anything but the standard, "they all do that." Shortly after I took the car to Collie with over 200,000 miles on it, Darren replaced the front engine mounts and voila, smooth idle and better handling since the engine was firmly mounted to the car. Thats just one example. I sold the old car with 306,000 miles on the original engine and tranny. Its still going strong. My new car is a 2006 E350 and again, Collie is the only shop that will ever touch it. Collie is fair, reasonably priced, and best of all, the absolutely stand behind their work with no push back. Ive youve got a Benz and you love it, there is only one place to go. And if youve got a Benz and you hate it, take it to Collie Autoworks and theyll put the love back into your driving.

Cheryl Sarkisian

Collie Works and the team of Dennis, Denise (owners) and Roger (manager) have been amazing with their service of my car and have helped me out not only with taking great care of my car but making available a loaner car when possible...wow! They are professional & honest, always trying to find a way to problem solve with my BMWs car issues, and have exceeded my expectations since the first time I visited them with my car a few years ago. My friend, Eric, who is very particular about the care of his European cars referred me to Collie Works and has been a customer of theirs for many years. What a gift this referral was....thank you, Collie Works and for standing out from the crowd!

Anonymous User

I have never had such great experiences with a car shop as with these guys. They always have loaners, which rocks. They fix the Mercedes Ive had, they do it cheaper, and its always FIXED. They are great to deal with. Profoundly knowledgeable of every last detail. No complaints, ever. I learned about them when three different shops insisted I needed a whole new transmission $3500+. I went to them, their bid was the lowest at $2400. Then I got a call and they said they managed to do a repair for $400. That repair lasted YEARS. So they had me at hello. Also, biodiesel work is one of their best skills. Forget everyone else but the Collies.

Roz Grimal

Want to know the true meaning of professionalism. Collie Autoworks........ They are the place to get your Mercedes maintenance done. Denise, my favorite, is simply awesome, easy going and just a great person. Mike is pretty cool too. Service Manger, Roger is always at the front desk to great you with a smile. They are a great group who are true professionals. The work is always done correct and they always try to satisfy their customers – going beyond the call. I highly recommend for Mercedes auto service.

Marin Mom

Im a new Mercedes owner of a 2000 CLK320 that needed several repairs. The most major was the replacement of the entire engine fan assembly. Collies did the work for a good price and quite quickly. The manager, Roger, is very friendly and polite. More importantly, hes on the ball. If he says hell call with an estimate or in response to a question, he does! Im glad Ive found a reliable shop for my first Mercedes :-)

Anonymous User

Some people buy a Mercedes because its a great car. I bought a Mercedes because I found a great mechanic! Ok, thats overstated, but not by much. Denise and Darren will treat you like family. Excellent service and fair prices - it sounds cliche, but its true!

Cynthia Cox

The team at Collie has been taking care of all of my Mercedes for a few years and I can say that I have never been treated better, including from the dealership! I find them to be trustworthy and the quality of work very reliable and their prices fair.

Brad Yantzer

Collies is great. Really caring and thorough. Even reminded me to grab my fasttrak out of my car when leaving it there to be fixed. Really recommend these guys. Great work. Proper pricing. Great customer service which is really missing elsewhere

fran prewitt

FORGET any other repair shop…these people are nice to work with and honest…they will not take you to the cleaners with huge repair bills like the dealerships and other repair shops i have been to.. I TRUST them

Steve Paul

Terrible, requested estimate , no one responded back. Obviously no customer service here. You deserve better than this for your hard earned money

Chase Wray

Collie has always taken excellent care of our vehicles over the past four years. Best Mercedes service around!

Evan

They helped me get an estimate for damage to my car and did a great job. Thanks Collie Autoworks!

Colin Sebastian

Fast, friendly and reasonable prices (oil change)

Jared McFerrin

Sprinter Vans - go here.