Address: | 123 Jordan St, San Rafael, CA 94901, USA |
Phone: | +1 415-569-7272 |
Site: | msiautomotive.com |
Rating: | 4.8 |
Working: | 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM Closed Closed |
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Michelle LaPrise
The staff here impressed me from start to finish in every way. The owner (Curtis? he bears a striking resemblance to Sir Richard Branson) put in extra time and effort to troubleshoot the exact cause of a warning code that came up on my 2008 MBZ C-Class. Then he patiently explained what the code was telling him, and recommended inexpensive ways to address it (not the over-the-top pricey solution offered by MBZ). He also performed the 60,000 mile service at HALF THE COST the dealership had quoted me for the same work. The work was completed in the amount of time they said it would take. But he spent extra time with me, helped me, and didnt charge for it. Plus, he explained it in a way (what the heck is a sprocket??) to me that was not impatient or condescending - just kind, clear and simple. Im sold 100% on this place - and will encourage all my friends to use them. They are honest and dont try to snow you or gouge you. They even have a well-stocked candy dish (chocolate) and a well-stocked, comfortable waiting room (People magazine and periodicals women read - not a bunch of magazines about cars and motorcycles, etc. Though they have those too-for the guys!)
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Greg Ramos
I traveled from Los Angeles to visit a friend in San Rafael my car was having problems. I currently drive a Mercedes S550 and thing started stalling and having some weird error codes come up. I looked online and came across Marin Sports and found they had good reviews. More important they were Diamond Certified. I pulled up to the place and was greeted by the owner Curtis who by the way offered some coffee and offered to diagnosis the car. We found the issue to be a computer problem and he showed me exactly what was going on with my Mercedes. After getting a quote I took my car to Mercedes and was quoted twice as much for the same repair. I always check around before getting my car fixed to ensure the mechanic who originally quoted diagnosed the problem correctly in which he did. I took my car back to Curtis and had my car fixed within 5 hours. He had to order the part and have it picked up from Mercedes. Overall my experience at this shop was excellent and the mechanic was honest and fair with his pricing. If I lived in San Rafael I would continue to use him but I am going back to Los Angeles in a week. Thanks Curtis!
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Ruuaca
This is my go to repair shop. My car ALWAYS comes out repaired and running great. Curtis is honest and when I have been on a budget , he has leveled with me what I should repair in order of importance and I worked down the list (as I am not ready for a new car and payment, and want hold on to my present car). Having a good mechanic is as important as a good Doctor. You want someone who can diagnose the problem, and fix it! Over the years I have gotten to know them all and feel comfortable calling them with any question. They get me right in and have always taken great care of me. I made the mistake of going somewhere closer to home, only to find that no one could figure out what was wrong with my car. It was a costly error. I will never stray again... Thanks Marin Sports and Imports!!
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Anonymous User
My family was on vacation in July 2010 planning to drive up to the coast when old Volvo V70, which we have borrowed from friends, started to misfire. Luckily we able to locate MSI Automotive with our iPhone. They discovered that one cylinder was not working properly and problem was in coil. It was a miracle that they could find a spare part from town and fix our car within 2-3 hours! They really saved our day, so that we did not have to leave our car for service and stay overnight in town - instead we could continue our trip and enjoy the very beautiful coast! We were very pleased: they showed excellent attitude, good service skills with nice price. HIGHLY recommended:-) Thanks, Customers from Finland.
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Thierry Hugand
This is the place for all your auto repairs needs. I have too many cars and always need oil changes, maintenance services and the occasional engine lights coming on after days of driving hard. Curtis and his wife run a great auto repair shop. I never have to worry of unexpected repairs or extras on bills. Curtis and his team are professional, to the point. They get the job done at the best price. I have used them for over 15 years and have never been disappointing. Only once, I used a different shop and I ended up at Marin Sports and Imports so they could fix what other could not.
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Billie Forer
Curtis and company always do a great job to keep our cars running. I had 2 different Volvos, both older, and he took such good care of them. Now we have 2 Fords, and they are both being taken care of, too. Marti at the desk is always helpful, they are great with scheduling and very considerate and professional. They do a great job that we can always count on! Fair prices, too. Thanks, you guys!
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Anonymous User
These guys are great - they treated me with respect, greeted me with a smile, and gave me a fair price for the work they did. They treated me like family, were very friendly and gave me a lovely price. I am so thankful! I can honestly say that they are one of the best shops I have ever taken my car to! I`ll definitely be recommending them to all of my friends!
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Anonymous User
Id had a problem with the ECS light coming on that none of the dealers could figure out. Curtis got it working in a minimum of time and at a cost far lower that the dealers wanted to take out the dash and spend a couple hours looking around.
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Anonymous User
We have used the shop for a variety of problems no one else seemed very interested in, including smog certification on older vehicles. Service has been thorough, cost reasonable, and accommodation fine. Highly recommended.
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Anonymous User
MSI has been around for many years and has many satisfied customers. They know what really needs to be done and strive to be fair and complete in their work. My 2002 BMW has been purring along for years, thanks to their care.
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Anonymous User
Good repair shop, I own a Dodge Viper and was having a hard time finding someone execpt the dealer to work on it. MSI did. and repaired everything that needed to be done. I am a very happy customer of MSI.
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Anonymous User
They have been doing right by me for five years.