Address: | 20 Bellam Blvd # A, San Rafael, CA 94901, USA |
Phone: | +1 415-453-8595 |
Rating: | 3.6 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM 8AM–5PM |
MA
Mario Morquecho
I REALLY HOPE THE OWNER WOULD READ THIS! I would give this place a 1 star review if it wasnt because the guys actually did a good job. However, my experience over all deserves a 1 star. As I arrived, I asked the cashier about the difference between the $21 and $24 wash which was mainly tire dressing and a 3coat soap that does not help at all, trust me. Being that my cars tires stick out a little I opted for no tire dressing since I did not want their dressing to go all over the car when leaving. I use a foam product that dissolves within 2 min and doesnt go all over the place. The cashier gave me a bad look for choosing the cheap wash over the $24, when the car came out of the tunnel ( by the way, the technology system, brushes, and spray quality inside is horrible. you are better off going to a brushless gas station wash, thank god the guys actually hand dry it.) I waited for about 5min outside my car trying to figure out what to do because no one guides you. I took off my tire product and I sprayed it on them(it looks like shaving cream at the beginning until it dissolves. ). Seconds later the cashier came laughin at me and I quote " you wanted to save a couple dollars by not putting tire dressing and look at your tires now, the guys are not going to clean your tires" and walked away as I was trying to explain that they did not need to clean it since it dissolves on its own. He would not talk to me after that, and kept ignoring me as I was trying to talk to him. Minutes later they started to work on my car, the guys do a good job but I rather pay $10 -$15 more and go to a place where I will be treated with respect. I was in the car wash industry for almost 10 years and I never had anything like this happened to me where the person in charge wont even face you even though you are still paying for a service. I later find out by several of the employees that the asian cashier that disrespects customers is married to the owner of the place and always has that attitude. So dear owner, I dont want to tell you how to run your business but if it was my car wash ( I am sure everyone would agree) and the only person who interacts with my clients is failing at the only thing he is there to do which is provide at least a decent quality service, I would remove that person immediately. Just look at other reviews, I dont seem to be the only one complaining. Overall, if you are in a rush like I was and are never planning to come back to this place, get a wash. Prices are low, and they do a good job cleaning. Just be careful with the chinese cashier. He might get angry at you for not choosing a car wash of his preference.
AM
Ameer fiveten
Rude cashier, cars are com8ng out with soap all over it. They let the car dry with water spots until theirs an opening for vacuuming the vehicle after the wash. Want you to drive the car to and thru the wash tunnel and then want you to wait in the car until spot opens up to vacuum it. Poor service not worth $27 for full service wash. Dont recommend it every one was disappointed their car came out with soap and sat in the sun.
FR
Frank Romeo
I brought my car for a wash and specifically told them to hand wash the car because it is a low profile car and can not go on the assembly line. They still put it on the assembly line and the line broke the front fender to the car (lowest damage estimate was $1,600). The company refused to pay for the repair stating that there were previous scratches on the bumper.
VI
Vincent Higgins
My car was a mess. I had them do inside and out for $26. I didnt expect perfection due to the condition. I have a kid so inside was sticky, and outside was full of pollen and bird presents. Well. I got my car back perfect in 30 minutes. Highly recommended I found my local carwash. Great service and work.
KR
Kristine Castillo
1st of all they do not honor online pricing, they do not do a good job, my car was still dirty & wet. Even my 8 year old son noticed they didnt do a good job. No thanks, Id rather drive 5 more minutes & pay 10 more dollars.
MR
Mr Shams
So many reviews say that the cashier sucks....well theyre all right, he doesnt care at all. Hes just there to get the money and thats it. They did an ok job cleaning, but again, how difficult is it to clean a car?
BA
Batnyagt Baagii
Rude cashier car come out soap all over and they sont wanna clean soap and told me all car same thing Realy daamn car wash my car is vetter then before wash car And after explosion my car and ask me tip
A
Anonymous User
I always get my car returned SPOTLESS every time. These guys work their butts off, they are thorough and dependable every time. For $19 you get the works and you get a spotless, sparkling car EVERY time.
FE
Felix Velarde
Didnt bat an eyelid when I brought my rental Dodge back from the playa at Burning Man after some of the worst dust storms in memory. Great service, 60% of the price of Royal Coach up the road.
HO
Hollis Kline
Usually I take my Jag xk8 here and have them do the works on it.... for $50 they wash and hand wax it and do an awesome job......highly recommend
SC
Scot Patterson
Ive been bringing my cars here for the last 15 years and never an issue. Every time I go here they do an excellent job! The price is right!
LI
LIGHTNING ROD XP
Seems a bit rushed but you get stamps for each time you go there and you eventually get a free car wash
MA
Mayorga Oldham
The employees was very helpful in explaining every package and the terms and conditions.
BR
Bradford Gibbons
Great service and quick turn around. You cant beat the price for what you get.
BE
Beth walker Haley
Great wash but no clear instructions on where to pay, drive ect..:
IA
Ian Vance
Spotless? Not so much. I would call this place Spotty Car Wash.
CA
Catherine Meyers
Really thorough job and only $20 for the basic wash.
WA
Wawa S
Expensive car wash... but car was still dirty.
KE
Key Jackson
Nice spot good working condition people
JA
Jan Bass
Inexpensive and theyre do a decent job
AL
Alphonso Pazos
Car looks a lot better inside@out
AN
Anise LeAnn
most convenient & efficient
JE
Jenny Lee
Best deal in Marin County.
DA
Dan Ciccarone
Gets the car clean...
FR
Frank Kemmeter
Great Carwash
BE
Ben Miller
lousy