Address: | 2320 El Camino Real, Santa Clara, CA 95050, USA |
Phone: | +1 408-621-8701 |
Site: | preferred-auto-repair.webs.com |
Rating: | 3.3 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed |
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Shea Nyquist
I had a co worker that brought his car to this location to have the brakes checked out. The rear passenger wheel was creating heat during normal driving operations and squealing a bit. After, inspecting the car, Preferred auto came to the conclusion the the whole car was unsafe and he was not allow to take the care away. I called the mechanic, because I am a mechanic and asked some simple questions about the car. ALL the answers were complete lies! He told me the pads had disintegrated and the rotor was almost completely destroyed. He insisted on replacing all 4 brake assemblies (1200$). After the cops came to release the car, my co-worker brought it over to my shop and I took a look at the wheels. Rear passenger had 50% pad left, rotors were acceptable but needed replacing. rear driver was absolutely fine (350$ and a thorough replacement of all questionable parts). Preferred Auto repair is dishonest and preys on others lack of car knowledge. ABSOLUTELY DISGRACEFUL
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George Strine
Very disappointed! Preferred auto very dishonest... The shop owner will make additional charges without authorization, and told me CASH ONLY!! Also there was damage to a part covering the valve cover that preferred auto caused,and did not replace, I currently have a case pending with the Bureau of automotive repair. Note...at the time of the repair preferred auto had a delinquent license with the B.A. R. Also its very apparent that preferred auto will stage good reviews from family and friends.
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CHICKEN TIKKA SOFIA
Awesome experience!!! My car wouldnt start a few blocks away and we called Fernando, he was quick to take our car in and immediately found out the alternator was bad, He fixed it the same day and charged us way below what most shops always charge!! Awesome Experience!!
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BENJAMIN PLAINES
My Cars Check Engine Light Came On And My Car Started Shaking Bad. I Brought It In To Preferred Auto Repair And Within Hours They Had It Diagnose, Repaired And Called Me To Let Me Know It Was Fixed!! Very Impressive.
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Desiree Cureno
Professional work, quick and affordable. Fernando was extremely nice and honest. I got my car in and out, fixed and ready to go no problem. He was able to diagnose the problem and fix it the same day!! Thank you!!
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Kevin Golden
I trust Preferred Auto Repair to work on all my cars, including my two BMWs. Pricing is fair, work is done quickly. Fernando and his staff are easy to work with. Nice to work with a honest car repair business.
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Mateo Paqui
Fernando was great. Very knowledgable, quick, and more than fair. He handled my car issues on the spot for a reasonable price I would definitely recommend this business.
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Jesus C.
WOW!!! Im So Happy With The Work They Did On My Car,They Were Able To See Me Right Away And Were Extremely Fast At Fixing My Problems, Will Be Back Soon!!!
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Wang Jae
very bad experience. Over priced part and labor. And unnecessary parts.