Ulta Beauty

5410 Pacific Ave, Stockton, CA 95207, USA

Address:	5410 Pacific Ave, Stockton, CA 95207, USA
Phone:	+1 209-235-1209
Site:	ulta.com
Rating:	2
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 100

Reviews 14

bitch whet

I had an awful experience at this Ulta I came in tonight right before closing with my best friend and purchased two eyeliners which came out to the price of 15.77 I paid with $100 bill my cashier was JAZMIN she told me my change that she was giving me was 84 and as soon as I walked out of Ulta to count my change I noticed I was $40 short when I went in and there was a middle-aged bald man working look to have been the manager who was rude from the start following me my best friend around the store and as we tested a product we removed it from our fingers using a tissue and set it down for one second at the area we were at by the mere planning on throwing it away but were finished testing out the tester product when he told us make sure to throw away your trash Ladies as if we were 10 years old and I responded with yes I was planning on to throw it away and he just said oh and walked off rudely not even trying to apologize for his rude assumption then with the money situation I came back in and it was him at the cashier I tell him she gave me the wrong change she looked at me and said she did not remember even though I was her last customer he tried to tell me there would be a process and that he would have to check the cameras which I dont understand because I stepped out of the store for literally a second and I was her last customer and I paid with a hundred he said over and over its a process and I asked him to please get the process going and and he tells me to calm down even though I did not raise my voice whatsoever and I told him sir you need to get my money or I will have to call law enforcement to get my money and he was very rude continue to tell me to calm down was treating me like he was not even working there I am a 18 year old girl and he is a grown man and he was speaking to me as if I was a literate I told him he was being very rude and he gave me back my money and try to tell me that I didnt need to shop here I told him no worry of that I will never go back to this Ulta again dont understand why I was treated badly for their mistake LOL no customer service whatsoever and so unprofessional..

Dorian Egger

It was very dirty and unorganized. Had little to nothing in the whole store. I found what I needed and went to get my free make up bag and she told me they were out so I asked when they would get more. She said she had no idea and didnt think they would get anymore even though the sale lasts 10 more days. And she had a very rude additude. They didnt even offer me anything for coming all the way there and waiting in line. I wont be going back :(

Karla Tejeda

If i could give it ZERO stars I would everyone was so rude specially the older guy doing color matching . He was so rude. The store is disgusting. Honestly I rather drive to Lodi everyone their is super nice. And every thing is actually stocked up . Its worth the drive. Soo disappointed never shopping here again ..

Lisa Moon

Ive only had one or two nice employees. I tried making conversation with the girl ringing me up and she looked at me like I was dumb or boring her. They need less people greeting you (I dont need four people welcoming me) and more people helping customers and behind the register, especially peak hours, i.e. 5pm

Gabby Martinez

They never care about their customers, bad attitude, the hold limited editions make up for their friends and their family , so basically its hard to get any good pallette or product at time of release. Store its never clean, desorganized and its hard to find a product where its supossed to be......

Traci Smith

Employees are extremely rude, follow you while you trying to shop. Always out of stock, very rarely do they have items I need. Will stop shopping at Stockton Ulta, will go to Lodi service is better and shelves are stocked.

Lilly Williams

Ariana was so sweet and efficient with my color match!! All of the employees also welcomed me in when I entered the establishment and I felt very welcomed into their store! Definitely would recommend!!

Sukhvir Garcha

Never make an appointment here. I made an appointment for my hair and make up for my sweet 16 birthday party. They called and cancelled the apt 10 mins before ! Ruined everything.

Jackie Hrdlicka

Horrible salon. Butchered my hair and rude hair stylists. Save your money and get better service at VIP in Stockton.

Angel Yanez

Brittney was my cashier today and she was very nice and bubbly, was very helpful and was always smiling.

ashante lott

No customer service whatsoever. I wasnt greeted. I was even followed around the store in case I stole :)

Karen Calderon

Employees are insanely rude during every single visit .

LYRIC REAL

NEVER STOCKED, EVEN ON SHIPPING DAYS (FRIDAY)

Baby Gi

Messy & customer service is horrible