Address: | 23705 Crenshaw Blvd # 100, Torrance, CA 90505, USA |
Phone: | +1 310-326-2121 |
Site: | century21amber.com |
Rating: | 3.4 |
PR
Preston Sen
To describe my experience with Century 21 Amber, I would have to say this was the worst experience Ive ever had, customer service-wise. My wife and I went to an open house a few months back, nothing planned, just saw a sign for an open house, and we decided to go. This was going to be our first house to scope out after deciding to jump on the market. We were met by an agent that greeted us in the garage. We noticed that the house was getting renovated at the time, with about 50% of the house done. We liked what we saw, despite the floors not having carpet and kitchen not assembled. The layout was excellent. We obviously showed some interest in the house, so the agent took down our information and we left the house. The next day, we contacted the same agent and said we wanted to talk about finance, so we scheduled an appointment and went to his office at Century 21 Amber. After giving a better idea of our finances and ability to afford this house, we got our pre approval papers in order and submitted an offer based on the comps that the agent gave to us. Although we went a little lower than what the agent had suggested, we were in the ball park that wouldnt scare off the seller. So comes the bad part. Just before the offer was submitted, the agent comes back to us and says that the listing price has gone up $4,000. He assured us that our offer will be compared to the price that had originally shown us. We were hesitant, but proceeded with submitting the offer. At that point, we had already gone to see the house at least four times to see how the renovation was going. After submitting the offer, the agent comes back and says that the seller has countered our offer, but raised it ANOTHER $10,000. Not only that, they had waived any inspection contingency. On top of that, I find out that the agent also represents the seller, since the seller is CENTURY 21 AMBER. The agent NEVER told me that (which is ethically a piece of information you should give a client). There was obviously a conflict of interest that was present, and when I confronted him about it, he denied that there was a conflict. Although it is legal in California for an agent to represent both the client and the seller (called "DUAL AGENCY), it was never disclosed to me until I noticed it on the contract that the agent represented both the seller and the buyer. I even brought in my own agent thinking it would help. I was wrong, they took more than the alloted three days to respond to an offer, and they even countered $1,000 higher just to push our buttons. Even that last counter they sent us took over 2 weeks to respond! Bottom line is, my wife and I were ready to make a deal for this house and CENTURY 21 AMBER made it difficult, complicated, and down-right unpleasant. We have looked at over 30 homes, with this being our top choice, and they took us as being desperate and young, first time home buyers. Based on this long and pointless process with them, I would never recommend this real estate agency to ANYONE.
A
Anonymous User
Well it is a nice building and the agents come off professional at first; The fact is, They are all just a bunch of young rookie realtors and staff. I knew more about the realty laws then the agents I hired. I ended up stuck with a new home that I could not move in to for weeks, because they could not get there paperwork stright, nor could there realtor sign the paper in the correct spots. Holding me and my family up, from moving in our new home, yet having to pay rent for that month, plus hotel & storage fees... Which I never got back.....
DA
Dawn Beard
We do not know about this company as a whole, but we do know about one incredible agent named Noel Meehan who is an outstanding agent. We sold our home and he was very hands on and experienced. We are currently trying to purchase a home in another State, bad experience; the seller’s agent is helping us. Wish Noel was licensed here!
RO
Robert Ichikawa
If you are just starting out, or a real estate professional Century 21 Amber offers training,continuing education in a friendly atmosphere. Join a team that believes in you and your success in Real Estate, Century 21 Amber!
FA
Fatima Blasey
Better, smarter, faster, century 21 agents are five star!!
VI
Violet Sanchez
I enjoy coming to class Dave is great