All In One - Smog, Repair, Towing, Limousine & DMV

Address:	406 N State St, Ukiah, CA 95482, USA
Phone:	+1 707-468-0991
Site:	allinoneautorepair.com
Rating:	3.4
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 32

Reviews 5

Kate Collins

Dont use All in One Auto Repair & Towing! Coming home on Christmas eve we hit ice on the road and our 4-runner flipped onto its side down an embankment. We told the firefighters and CHP who came that we had AAA and they said they would call for a tow for us. Ive never been in an accident and had to have a tow so I thought that was standard policy. The tow driver was absolutely fabulous, got the car out of the ditch and righted with no further damage to the car. He was very nice and polite. If this review was of the driver, he would get an A+. Everything was fabulous until we got to my house and I handed the driver my AAA card and was told that they dont take AAA. What kind of towing company doesnt take AAA?! A dishonest one, thats what kind. They charged me $260 to tow my car less than 6 miles. The driver said it would have only been $180 if I had called it in but because the CHP called it in, it was an extra $80! "So sorry but thats company policy." He was very apologetic and said if I wanted to argue it with his boss that he (the driver) would take the car back to the tow companys lot and I would have to discuss it with his boss when he got back into the office on Monday. This was 1AM Christmas morning on Thursday. So I was forced to pay the exorbitant and unreasonable amount of $260. The very nice driver said he would have the owner call me. The owner never did. I left a message. Still no call. This companys owner obviously has no integrity and I would never use their services. If you have to get a tow or auto repair, call anyone but All in One Auto Repair & Towing. I wouldnt trust them with anything! Any company owner who sets policy to take advantage of people who have just had an accident is reprehensible.

Danny Atterbury

I allege All in One rips off its customers. I called All in One and the guy in the office told me a smog test costs $40.00 plus $8.25 for a smog certificate, but when I got to All in One I was told if the car failed the test I had to pay the $40.00 again to get it tested again unless I got the problem repaired at All in One. It was pouring rain and I felt confident my car would pass because the check engine light was off so I told the guy to go ahead. I watched the guy do the smog test and he then went under the dash & stuck the prongs of a handheld Multimeter inside the connections to the car computer. He got out of the car and grabbed my gas cap and turned it back and forth. He then walked over to me and told me my car would fail the test because the check engine light was on. I looked & the check engine light was now on & I pulled my OBD2 Error Code Scanner from my jacket pocket and connected it to the computer connection under the dash and got an OBD II Error Code P0442 (Evaporative System Malfunction, Small Leak). I went inside the office and told the boss my check engine light was off when I drove in and there was nothing wrong. The boss told me there is no way that his guy could make a car fail and I had to pay him another $40.00 to get tested again when I fixed it unless I let All in One fix the problem. I asked him what is broken and he said I have to pay to have the car tested to find the problem. I demanded the receipt and it said fail - Evaporative System Malfunction, Small Leak, and I walked out and left All in One. My mechanic says there are ways to make a car fail a smog test when it is attached to the smog test machine despite what the Bureau of Auto Repair says & one way is loosen the pressurized gas cap.

The Editor

An absolutely unscrupulous owner who will do everything he can to separate you from your money. Here is a story, I was a young man working at a gas station barely making enough to survive. The owner of all in one came in one day and told me that he had the perfect car to sell me. I explained that I couldnt afford it but he assured me that I could simply make payments while he held on to the car and once I finished paying it off he would transfer the title over to me. I jumped at the chance and over the next few months paid him a little over $1,200 out of the $1,500 that he was asking. At this point I lost my job and I immediately called All in One to explain and ask that he give me a month to figure out my next payment. He said absolutely not and in fact if I could not come up with the remainder of the $1,500 that I would forfeit the car and any money that I had already paid. I was unable to come up with the $300 so true to his word he kept my money and sold the car to someone else. What kind of scumbag takes advantage of a young person that is just trying to build a life for himself and will literally steal the money from his pocket? The owner of all in one thats who.

Sadie Huggins

All In One Auto Repair & Towing is amazing! I have a 2012 Mazda that Ive been taking to the local Mazda dealership for everything since I bought it, and have had numerous of problems (all luckily under warranty), but I was hearing this squeal sound constantly coming from somewhere under the car. The dealership tried telling me it was my AC and I would need to replace it along with one of my belts that could be the problem as well. At this time my car was no longer under warranty and it was going to cost me a lot of money just for the AC pump and replacement of the belt. I took it to All In One and within 5 Minutes of putting it up on the lift the owner figured out what the problem was, fixed it, and now it is sounding like a newer car should. I had to listen to that squeal get louder and louder throughout 3 years, took it to the dealership numerous of times complaining about it and not getting a clear answer, and it took All In One only 5 minutes to diagnose what was going on and they even fixed it at a great price for me! Two weeks later and its silence to my ears now. Thank you Keith and everyone at All In One for being so great at what you do!

Anonymous User

The shop did work on our car that we didnt ask for and we were given a bill that was six times what we were initially led to believe it would be. Despite this, we agreed to pay, but of course wanted to let the owner know that we werent happy with the rates and with how the work was conducted. At this, the owner immediately got defensive and angry. It took less than a minute for him to become vindictive and verbally abusive. Just as an example, before we mentioned any complaints, he said hed accept Visa or MasterCard. But minutes later, after we expressed our dissatisfaction, he said hed only take cash. "Thats my [explicative] choice", he said. When we came back and paid, my wife and I were were literally dogged out of the shop with explicatives and insults (ie: now get the F out of here, you MF crybaby). Yeah...wow! It was simply amazing! I was pretty amazed at how ugly it got and how fast it happened. Im a business owner myself and I can readily say theres never a reason for any professional to behave this way with an unhappy customer. Its sure sign that this is not the place anyone should trust their vehicle to.