Address: | 671 S Orchard Ave, Ukiah, CA 95482, USA |
Phone: | +1 800-275-8777 |
Site: | tools.usps.com |
Rating: | 3 |
Working: | 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM Closed Closed |
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Nicole Estrada
I had a horrible experience today at the orchard post office. I order a pair of shoes and it said my delivery was delivered on Saturday August 27. Iwas at work and unable to immediately go check the mail. I work late so I waited till Sunday morning to check the mail eager to try my new shoes and the package wasnt there. Because it was Sunday I had to wait until Monday (today) to figure out why I didnt receive my package. so I went into the post office and politely asked what had happened. The man at the front desk was extremely rude he was very short with me and acted as if he didnt want to help. So he went in the back and asked the mail carrier that delievered the package to come talk to me. The mail carrier was extremely rude as well and told me he put my package on top of the mail boxes and that it was no longer their responsibility. I asked him why he would just set it on top of the mailbox and feel like that would be ok. And he told me that the Business I get my mail sent to was responsible for putting the mail in each mailbox and delivering the packages to our house. Only problem was the Business was close so someone came up and stole my package. They were unsympathetic That I had been stole from and it was their fault. They basically told me to kick rocks because there was nothing they could do and once it was delivered it was no longer their responsibility to make sure I received my package safely. I spoke to a manager as well and she was unhelpful as well.
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Lisa Taylor
It is not a dislike for the USPS as much as it used to be located in a bigger, older, historic building that they decided for whatever reason to abandon. It made it a special and pleasant trip to go before. Now that beautiful building stands there empty with a fence around it so no one can get into it and the trip to the post office is starchy and dull.
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T M
Steve, Joe and Vicki are awesome! Best customer service! Theyre helpful and remember people. I enjoy going and getting my packages and visiting with the crew!
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Yenfu Li
Very friendly, but the waiting is long, its understaffed, besides, some staff like to chat with customers, which slow down the service.
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TWiGs ADV - Keep Off The Pavement
Usually quite friendly and hard working employees... but lines are filling the building.
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Jeremey Fansler
The clerk named Steve here has a real hostile bad attitude.
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Michael Warren
The waits can be long but service is excellent.
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Sujan Sitaula
Helpful service... A large post office i say!
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Dave Brown
My passport exp. 2018
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Eric Talaska - Environmentalist
OK