Address: | 2016 W Foothill Blvd, Upland, CA 91786, USA |
Phone: | +1 909-946-0366 |
Site: | foothillcarwash.com |
Rating: | 3.7 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM |
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James Williams
Worst experience Ive ever had at any business. I paid over a 100 dollars for a detail and my car wasnt even fully cleaned on the inside. They didnt clean many obvious parts and when I showed them they were rude and very reluctant to help... I was disrespected and was apologized to by the lady at the cash register named Maria because she witnessed how rude the manager was to me. She and another gentlemen who helped get me setup where very understanding and kind but the so called manager is very rude and has no customer service skills whatsoever I waited close to 4 hours to have my car not fully vacuumed or cleaned in the cup holders and throughout many numerous places which I was told would be done with a detail. I literally had to start cleaning it myself. When I addressed the issue I was disrespected by the manager and when I asked for the owners information, he refused and said " I dont get paid for free." No apparently the manager gets paid to disrespect customers. The gentlemen running the place is extremely rude and literally set my keys down on my seat Asked me if I had time? Asked me how much I paid? Didnt even offer to fix the clear mistakes but instead asked me if I had time? Time for what? I said time for what and he set my keys on the seat and walked away and said I cant deal with customers like you! I honestly asked him a question and wanted my car fixed and he asked me if I had time? After over 3 hours I couldnt believe it! I will never go to this car wash again and if someone gets that manager sorry but the owner should not let people like that run his business into the ground. Hands down worst experience I have ever had at any business. Also this is my first bad comment of any business but I had to warn people dont get your car detailed here not worth the hassle.
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Jason Butcher
Weve been coming here for years and theyve done a great job. But now on 2 occasions when they are busy the wash is very sloppy. Today they left marks on my hood and didnt clean the interior properly, left crumbs in the cupholders and didnt wipe the dash at all. It wasnt worth the money. Once is ok but now twice, not going back.
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Julie West
Been coming here for 20+ years and have always had an exceptional car wash. I moved a few years ago to Rancho Cucamonga (a few cities away), tried a few car washes in that area but none have come close to the attention to detail at Fooothill Car Wash. I happily make the drive to my favorite spot a few times a month. 10 + stars!!!
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Bungalow Jo
Ridiculous wait times, and then its just a mediocre job...this second visit is my last!!!! Who has time for this? Doesnt help theres nothing to do in the neighborhood. For the price and time, you could have a personal service regularly clean your car while you are at home or work, which would take away the time annoyance!
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Christian Hericks
Exterior detail was a little disappointing quality wise (paid for the top option), failed to vacuum the interior adequately (crumbs and simple stuff everywhere). Gave me a tough time when I asked them to vacuum the inside a second time. Misrepresented the details of their Groupon. Will not go again.
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Andrea G.
Not the best of washes. Its more of an express wash rather than car wash & detailing. I paid almost $18.00 for a decent good car wash, however it appeared instead that I paid for a basix $7.00 car wash. My car was done in less that 15 minutes and dry shampoo spots were all over my windows.
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Sean Larson
A complete detail for $150 and they cant even hose down the bed of a truck? I can nitpick about other things, but thats too glaring. Especially waiting over 2-1/2 hours. Maybe some like this place, but not going back. There are too many places where you could go instead.
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Cleo Mondragon
A new discovery for me my old car wash went automatic yuk! Stumbled on this one I had no coupon but as I explained it was my first time and a new discovery was given a coupon price and it was better to boot!
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Chad Villanueva
Unreliable...you never know if theyre open or closed, Ive gone there three times already and they were closed even though their published business hours says theyre open, such a waste of time
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Eric Mangham
Had the "super wash" today, car looks fantastic, attention to detail was definitely there, look forward to coming back, if looking look for a thorough cleaning this is the place to get it
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tauney mack
They spend the most time vacuuming and hand washing the cars, they are a little short staffed sometimes, sometimes only 1 person is cleaning instead of 2 but its better than anywhere else.
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tomslik4
They messed up the passenger seat mechanism!!! I had to wait till they fixed it. Theyre obviously rough on your vehicle. I guess I wont come back ever.
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Anonymous User
The Best car wash in town, they do an excellent job! Jose goes above & beyond to make sure the customer is 100% satisfied. Great job!!
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Darwin Cruz
Great experience today was my first time and Desiree helped me and she was great. For sure I found my car wash spot!!!
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Chen P. Wu
I have been this place twice already. Im impressed by how quickly they get my car clean. Come on Wednesdays to save $2.
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Tim Hunter
Great staff, quick service, happy with the results -- recommend joining their monthly unlimited wash club to save $$.
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KKk Kkk
Worst place to go ,bad customer service , they dont open every day .. And they make your car dirty not clean .
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Will Rubalcava
Quality of service has dimensioned over the years, poor cleaning, missed areas not wiped clean.
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Andres Gutierrez
WOW! I was really impressed by their work, I totally recommended this car wash!! 10 STARS!+
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Nancy Raad
Not a good place to get car washes. They missed spots outside and interior. Never again.
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Sebastian Muratalla
Got a super wash and they didnt even clean my cup holder. Smh reviews was a lie!!!
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Jon Piehl
Best car wash in town. It takes awhile on the weekends, but its worth the wait.
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MONSTER LUNA BERNAL
FIRST TIME COMING HERE AND GREAT CUSTOMER SERVICE!!! MONSTER"213"
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Dorienne Brewster
Fast, efficient and clean car, what more can you ask for?
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Scott Bliss
Did a pretty good job for a decent price. Hand wash too
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Celine Flores
Excellent service with great attention to detail
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Kaveh Sateri
Cheap car wash. Did a good job. Im not picky.
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Anonymous User
Excellent job, pays attention to details !!
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Dan Walker
Nice area to sit as you wait for your car.
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Joseph LaFergola
Great place to get your car washed
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Dennis Clayton
hand car wash and deals on groupon
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Carolyn Robinson
Great hand wash for your car.
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Erik Lherisson
Quick and they do a good job
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Magdalena Villalobos
They did a very good job
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R Lujan
workers did a fair job.
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Rudy Abundis
Good work fair price
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Arda Sembiring
not so clean, but fast
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Prakash Singh
Great car wash place
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Joel Luquin
great service here.
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Ernest Szots
My go-to car wash.
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Major Blue
Fair to good job
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KTPhotography Clark
Fast service