Ventura West Car Wash Inc

22517 Ventura Blvd, Woodland Hills, CA 91364, USA

Address:	22517 Ventura Blvd, Woodland Hills, CA 91364, USA
Phone:	+1 818-225-7017
Site:	venturawesthandcarwash.com
Rating:	3.2
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM

Location

Photos 32

Reviews 11

Leslie Porter

Ive been going to this car wash now for over 10 years and am just soooo disappointed in the new management that has taken over. At first it wasnt too bad, things kind of stayed the same but ever since theyve added the waiting room, extra coffee bar/snacks, etc.., the service has gone down hill. I went last week before the rain and my car was put behind three other cars that came in "after" me! When I told the manager he just said "Oh sorry"! Then today the same thing happened again. When I told him he tried to tell me that the car was there before me. I explained that NO, he was wrong and that he knew he let the car in, because I heard the asked if he could be in and out in 25 minutes. "He say yes". Now the place was busy and we all wanted OUT, but he didnt care he let the guy in before me and one other car. Then he said hed put two guys on my car for drying and get me out fast too, but he didnt! Two guys worked on my car to 3 1/2 minutes then 1 guy left and worked on the car behind me, which already had a guy on it. It took over 50 minutes to get my car done and its still NOT very clean! But I had spend enough time and $$$ for today, only to be frustrated, "AGAIN"! Guess its time to move on, as from the customers side, the price has gone up, the service gone down, its time to find a carwash that CARES!

Anonymous User

Perhaps the locals can live with this, but as a stranger i was surprised and disappointed with this car wash. The $19.99 service (with tax, $21.99) does not include washing the mats, or Armor All for the interior, and neither does the next more expensive service. I asked what is done inside the vehicle, and was told that they "wipe the dash." What is more, the sales person (clearly a disreputable sort) tried to sell an Armor All treatment of the plastic, exterior bumper trim ... for an additional $3.00! Of course, the working hands are just that: They did a credible job, and are thus blameless. Still, i have used other car wash services here in California - down in San Diego and up north as well - but have not previously been so offended by an effort to extract the maximum amount of money from the customer. And yes, i did ask about washing the mats (plastic mats), and was told that was extra too. I will not be going back.

henry bautista

Do not used I went on 8/28/12 to get my car wash and they damage my tire and 2 rims were scracht as far of the tire they said they will fix now they are given me the run around I have used this car wash in the past and they do a dicent job when it comes to washing the car and I have know the manager name arsen he ussually gives me good deals but if ur car ever get damages they said they will fixe so you go home and next day you will get run around they even send me to tire shop to wasted my time they never gave ok to fix I have been calling for 3 days now same BS that they will get back to me and never do this will end up in court will keep posted

Mark Stipkovich

GOT MY CAR STOLEN! (THAT IS NOT THE BEST PART!) Been going there for over 20 years. The owner after leading me on for months claims that the car wash was not liable for the theft even though it was on video. I was forced to take him to court and sue for my personal property and out of pocket expenses. The best part is in court he tries to frame the theft on me. His case was that I had my wifes new car stolen to commit insurance fraud!!! So much time and energy wasted over a few K. The judge even recognized him so apparently he is a regular in small claims court. Shady, Slimy, Dirty Ownership. Take your money elsewhere!

Joginder Bhathal

UNDER NEW MANAGEMENT AS OF 9/1/2012 This Is On Behalf Of New Management ,,,1st of all We would like to thank all user for there reviews which will help us to better understand our customers. we have taken those comments /reviews seriously and worked on it as you will see new well trained and better employees hired . we have on duty manager to resolve all your issue . we are also working on website where you will receive coupons and and n submit your complaints. And Would Like See You Back And please give us One More Try Under New management . Thanks Management Of Ventura West Car wash

Anonymous User

Hires illegals. There is a shed behind this car wash (You can see it on Google Maps. Its to the left of the car wash) where the illegal alien employees like to hang out. They drink beer and hard liquor there - even during the day, they sit back there and get drunk and wait for women to walk by. When one does, they all start screaming, yelping, squealing and hollering like monkeys. They stare and shout offensive words at the women, and sometimes even follow the woman. They are defrauding their customers and their pathetic workers are a bunch of alcoholics.

John Saunders

From out of state. I needed to get my daughters car washed and was looking for a reputable quality business. After searching and reviewing the many washes around the local area i chose this place based on the ratings and the notice of management change. I noticed $100k porches and BMWs here so i felt comfortable. My daughters car had some yellow paint scuffs on it. The attendant was able to remove all of it with some minor buffing. I will not complain about the staff. They were all friendly. I will return to this facility frequently. Thank you!

Erik Mickelson

I havent washed or vacuumed my car in a long time. It was looking grim. I got the managers special for $33 and they made that thing looking brand new! The only complaint I could possibly have is that they threw out some receipts I had that I needed but I guess that was more of my fault for leaving them in the cup holder. I wouldnt go here every time because it is expensive but once a quarter would be reasonable to keep my car shinning bright inside and out.

Todd William Worden

Ive been a chauffeur for the biggest limousine companies in L.A. therefore Ive been to many a car wash all over the town, everywhere. This one is over priced. The coupon they offer is only a dollar off from, $12.99 to $11.99, before tax, of course. And thats a bare bones wash with no tire dressing, they charge, $4.99 for that when most places, its a $2 extra deal. I wont go back.

Bryan Gagnon

Terrible terrible terrible. Stole my pepper spray and sunglasses and get this...took out the trey out from my center console, dumped out the change and didnt even put it back correctly so maybe I wouldnt notice. My fault for being in a hurry and not checking everything first before driving away ;-(

Ashkan Imanzahrai

Mediocre at best. Spent $190 it took them 4 hrs to do it. The front and back window still had spots on it which I cleaned my self. They dont have any treatment for vinyl windows to clean beside windex which leaves them cloudy. I know there are cleaning agent made for vinyl windows.