Great Western Roofing & Construction

Address:	13770 E Rice Pl, Aurora, CO 80015, USA
Phone:	+1 720-379-8175
Site:	greatwesternroofing.com
Rating:	3.8
Working:	9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed

Location

Photos 14

Reviews 9

Adam Wiley

Literally the worst company I have ever witnessed. I am a Real Estate Agent with a top group, and I referred several pieces of business to this company. I highly regret it. I have several clients stuck. They are waiting for work to be completed, but the company doesnt get back to them. One client, Pam, hasnt heard back in over a month. Another client, My Mom, hasnt heard back in a couple of weeks. Pam needs an estimate to replace her siding so she can decide if she wants to do that and pay for her roof. My Mom had work done on her roof, but part of it was faulty. They came by, checked out the roof, and determined that part of the roof was done wrong. The Sales Manager said someone would be out in 24 hours. It has been 3 weeks now. Nothing. Plus my Mom is waiting on her gutters, exterior paint, and new shed. The employees say only the owner can move the job forward, and they give me his number. HE NEVER ANSWERS OR RETURNS CALLS. He is the most incompetent person I have ever had to deal with. He finally ANSWERS and says he is going to submit the estimate to Pam, and that he would call my Mom. 2 weeks have passed since then, and he hasnt done either. Then he tried saying that someone went out to my Moms house and re inspected the roof and nothing was wrong. Liar! My Grandma lives with my Mom and is home 24/7 and they have 4 dogs. There is no way that some guy snuck up on the roof without the dogs going nuts! Also, why didnt they knock and announce their presence? It is because they werent there!!! Wow. And my Mom, Grandma, and the sales manager all can see where the shingles are lifting. The owner is just a cheap skate and completely incompetent. Then I text him how upset I was with his company, and how his company is making me look bad for referring him, and then he texts me back an expletive filled hate message. A 7 page text cussing me and my clients out. I am reporting him to every one who will listen. Even the employees who I have spoken too all hate him. He is always late paying his employees and sub contractors. AVOID THIS COMPANY.

Nikki Cimino

DO NOT USE THIS COMPANY! We used them because, out of the few companies that called us back, they were the most affordable. The contractors didnt finish the job and actually left early to work on a house down the street. They left trash and extra roofing supplies on our front lawn and didnt come to pick them up when they said they would, so we got a notice from the city for having it out there. They were supposed to install a solar vent above our garage, but STILL havent done it a MONTH later despite us calling them multiple times to at least get a time estimate. The contract states that we dont have to pay the company until 7 days after the inspection has cleared, but the owner threatened to send us to collections if we didnt pay NOW. He claimed that there was a backlog of inspectors in Aurora, which wasnt his problem and that he couldnt afford not to get paid for the (remember, *unfinished*) work that had already been completed. Not wanting our credit score to get tarnished, my husband paid, but now we have no leverage on them to finish the job or get the inspector out here. Without an approved inspection, were forced to have crappy homeowners insurance that covers our former, crappy roof instead of the brand new one. Our real estate agent friend who helped us purchase the house, has already blasted the company on Yelp and Angies List (two other places of many I plan to go to) and is telling other agents and clients NOT to use this company ever. If we dont get some satisfaction SOON, we fully plan on reporting them to the appropriate authorities, including the BBB. If youre okay with being treated like a criminal for trying to enforce the contract that Great Western devised, then sure. Go with them. But sadly, we got what we paid for.

brittany Harvey

I had a leak in my kitchen and was referred to Great Western from a neighbor on our street that highly recommended them. Sean, one of their representatives came by to give me a quote on how much it would cost for the leak to be repaired. To my surprise, he told me that I needed a brand new roof, after he inspected the roof he informed me that I had a significant amount of hail damage and that State Farm, my homeowners insurance was liable to pay for a brand new roof. He was very knowledgeable and informed my that not only was my roof damaged, so were my gutters and the exterior paint on my siding was chipped and needed to be repainted. Sean helped me set up a claim and managed the whole process assuring me that State Farm was liable in paying for the damages do to the hail storm that had happened 3 months prior. I was very impressed by the knowledge Sean had informed me regarding the process and what to expect. Great Western did a great job with my roof, gutters and paint job! I am very pleased. I was expecting to pay over $1000 dollars for my leak to be repaired but ended up getting a brand new roof, gutters and new paint job, for the cost of my deductible that was $1000. So to say the least, Im quite pleased and based on my personal experience I would highly recommend Great Western Roofing. My house looks amazing!!!!

Steven Tempelman

We were so happy to have found Greg at Great Western. He was available on short notice to meet with the insurance adjuster and be present through the entire claim inspection. He responded quickly to the claims adjuster. The work was started and completed when promised and all necessary permits obtained. We would not hesitate to use them again or refer them!

ERNEST Montez

terrible customer service, was referred to by my insurance company, I called set up time the 1st time, the individual never showed up, set up a 2nd time and the individual had a meeting was running late, never showed up, tried making calls and have never heard back since....good luck if you can get them out to help

Nicole NRoy

We were really putting off doing our roof, just the hassles of picking someone, but Great Western really comes to the rescue-very glad we had them to the job.

Mary Poppins

Make sure to check for references and research your roofer before choosing. I was very disappointed with my experience with great western roofing.

Anonymous User

Exceptional Service. Fast and Efficient. Our roof looks awesome!

David Adame

Jeff Henke and his crew do great work - highly recommended!