Elite Auto Service

6417 E Platte Ave, Colorado Springs, CO 80915, USA

Address:	6417 E Platte Ave, Colorado Springs, CO 80915, USA
Phone:	+1 719-574-7808
Site:	eliteautosvc.com
Rating:	4.2
Working:	8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–12PM Closed

Location

Photos 10

Reviews 8

Ryan Beitz

I brought my truck to Elite Auto to fix an oil leak. They tell me its the lower crank case but the rear main is dripping a little. EEs words are "maybe has 30k miles left on it" I say okay fix the lower. Leaks. EE says the rear main is bad and the upper is bad too. Okay fix it, while they are in there I tell them to look at the entire engine to make sure the crank, bearings and everything else is good. EE says it passes with flying colors. It leaks. They say that since I put an engine in the car I probably bent the pan. Okay, put a new one on. Still leaks. At this point Im abut $2500 into it and they determine the head gaskets are going and thats causing the leak after finally deciding to UV dye the engine and that I should replace all the seals (including the ones they JUST did) for about $3k. I put a hold on the car for a bit since it runs at least but still leaks from the head gasket and I dont have the money to replace the seals. I bring it back about a year later because another shop tells me its STILL the PAN and EE graciously tells me that the bearings are going, the crank is bad and my rear main is leaking. It is at this time they tell me that their warranty is 6mo/6k miles so Im out of luck on the rear main. It was mighty impressive they were able to diagnose bad bearings/crank without even looking at the oil or dropping the pan. I guess 12k of highway miles is really tough on them and they were able to tell just by mileage. At this point they say I should drive it until the engine dies and then pay them $4500 to replace the engine. My lessons in this are: Elite Auto is in the business of getting large contracts where they can "fix" a bunch of fleet vehicles for months on end. Elite Auto will use a shotgun approach as many times as you pay them and they WILL eventually fix something. Elite Auto stands BEHIND their warranty not by it. So if you happen to run over the magical 6mo/6k mile period even though you cant afford to be pillaged by them over and over well tough luck even if they never FIX the actual problem. Adding more RTV to a gasket that doesnt need RTV is not a solution to a leaking pan.

Cory Galicia

Very impressed!!! Two years ago while on vacation our altenator went out, we chose a national chain to do the repair. They offered a two year 24000 mile warranty. We had one day left on the warranty when the battery light came on, we took it back to the national chain store her in town and was told we were 60 miles over the warranty, a little disappointed to say the most. We decided to chose a different option. After hearing good things from a friend we took our Jeep to Elite Auto Services the estimate was fair. (About $200 cheaper then the national chain) I asked them while they had it appart to go ahead and change the belts while they had it apart. I received a call later in the day telling me there was no need to change the belt but they where willing to do so if I wanted them to while it was off. The repair was done in a few hours. When we went to pick it up the price qouted was a bit higher than I was told. (Never heard of this happening) Ive never delt with a more reputable mechanic. I will highly recommend them to anyone, very friendly and respectful. They now have another customer for life.

chase kennedy

These people are either con artists or awful mechanics but I personally think its both. I took my wrx here after being hit pretty badly. When I got the car back for a test drive it made a weird noise and I gave it back. They fixed that noise and on the second drive another sound came about and it had little acceleration. They then said I blew a turbo and had low compression in my engine and I would need a new engine and turbo. About 16k in work. Immediately I knew something was up, I wanted a second opinion and after going to Import Auto technicians (GREAT guys) I found that my turbo was blown but the compression on the engine was fine. Elite Auto Service had put my timing belt on wrong and the engine was out of time. Absolute negligence and/or trying to squeeze every dollar out of my insurance company (who was reluctant to pay and I had to debate tremendously). AVOID this shop at all cost.

P Culver

Theyre full of crap. I took my car in for brake problems. First, it took them three tries to even get the car sort of right. They gouge on parts, charging more than twice what I could find them for at any other auto parts store in town, and that did not include the labor. On their third try, they finally just replaced the whole thing...pads, calipers, and machined the rotors. As I only had problems with the brakes in cold weather, I still dont know if they fixed that issue, but apparently they used the cheapest parts possible to rebuild my brakes. They made noise from day one, and now, less than a year and less than 3k miles, they need to be replaced again. Dont give these crooks your money!

Anonymous User

DO NOT TRUST THEM! I hit a curb and bent the rim on one of my tires. I went in to get it checked out and get an estimate and the mechanic told me normally if someone has an impact with the tire the alignment is thrown off so I need a total knee replacement which came up to$825. I went to tire world a week later and they had a man who could fix the rim for $85 and that I did not need a knee replacement at all because those parts were not impacted, I only needed an alignment after the tire was fixed. Turns out I had less than $200 in damage and "elite" tried to charge me over a thousand dollars. I will never go to them again.

Nadia Rodman

I cannot say enough good things about Elite Auto! They have excellent prices and are very honest in their work. After having a terrible experience at Winslow BMW I am so happy to have found Elite Auto! They serviced both our Acura MDX and our BMW 330 and always do an awesome job! For the problem I had with the Acura the dealership quoted over $600 to fix it. Elite Auto did it for about $150. To "diagnose" the problem with my BMW engine Winslow BMW wanted to charge $130 and then whatever else it cost to fix it. Elite Auto fixed the whole problem for $119.

John Harr

Brian at Elite was so helpful, I had a break down that I thought would side line me for several days. Who do you call on Saturday morning to fix your car when you are traveling through? Elite was referred to me by a close friend, my car was towed to the shop at 10:00 am. Brian not only repaired my car but delivered it back to me by 1:pm that same day at an unbelievable low cost. You would be silly to consider any other repair shop in Colorado Springs, they simply are the best. John Harr

death2pc

Avoid this incompetent and rip-off operation like the plague, period. Seriously.................. Lousy (incompetent) work that has to be corrected with the looking-down-at-his-feet owner not being able to get the understandably upset - outraged owner out of his lair, I mean shop fast enough....... Oh, but not before charging a good 30% more than most other operations - who at least do it right. I had no choice but to put down one star but personaly I give this jip joint zero.