ASAP Roofing

Reviews 3

DD

DD 75

Our house was hit with a major hail storm in early June, the worst one since the big one in June of 2009. We frankly didnt think much of it since our roof was wood shake and thought to be (almost) indestructible. On a friends suggestion, we contacted ASAP asking for an inspection. ASAPs subsequent meeting with our insurances adjuster produced a repair amount that we thought was decent enough to warrant a full replacement from wood shake to tiles. Nick was the ASAP representatives POC and is the most pleasant roofing person that weve ever dealt with, especially comparing to those that were involved back in the aforementioned 2009 storm with our previous home. Prior to this storm, we were looking to replace our wood shake roof and received several bids. Nicks offer was the most competitive which included the engineering study of the roof structure and the full replacement of the gutters. The entire project took a little more than 3 weeks (we have a big roof) including some delay due to weather. The crew was very polite, exhibited professionalism, and cleaned up at the end of each day. ASAP also took care of all HOA issues and city inspections. We were very happy with the results and after a few spot corrections, were satisfied enough and paid the balance, even though Nick offered that we held off a little until we were fully satisfied with the work. For some reason, I felt that Nicks very trustworthy person who would keep his words and so decided to pay off the rest. Well, Nick did not fail my trust in him, because about a month afterward, we noticed a couple of areas around the gutter that were leaking (after a snow storm and subsequent melting) and asked that ASAP fix them. And soon enough, the trouble areas were corrected to our satisfaction. To this day, Nicks still occasionally asked me if we have any other issues that need attention. One further note: prior to this roofing project, we had had problems with squirrels getting into our attic and pigeons nesting on the roof and making a mess in our front door. After the project, we noticed that we no longer hear the squirrels scurrying in the attic (our fingers are crossed, not wanting to jinx ourselves here), which tells me that the work was very thorough, covering up previous openings that had allowed these critters to crawl into our attic. We also received assistance/advice from ASAP roofers and Nick on keeping the pigeons away from our roof. So far, its been successful. While the pigeons did not completely go away, they are no longer able to stay in their nesting place and our porch no longer a disgusting place full of pigeon droppings. In conclusion, we highly recommend ASAP to anyone looking for a highly competent, professional, and trustworthy roofer. We were very glad to have ASAP working our roof project.

C

c van

HORRIBLE!!! This past hail storm in June hit Green Valley Ranch hard in a new development ..... the vultures at ASAP descended on the community with their full sales force. My friend was approached in her back yard , at dusk while working on her yard. This is a 6 month old home in which she was distressed in trying to get all the landscaping done, then the storm happened. So they approached her in her back yard , told her they would come out and do a FREE estimate with her adjustor. So she said ok, she sign a paper in her back yard, thinking this was for the free estimate....WRONG!!!! it was the actual contract !!! she did have 72 hours to cancel it, however , she was in such distress she never read it thinking it was for the free estimate. So ASAP came out AUDREY was the vulture in this case , and soon after she starting getting texts and phone calls and AUDREY even stopped by , the only thing the vulture wanted to know is if she had received the check so she could sign it over, I was witness to all this , then I wondered...."who the hell signs over the entire check before the work is done?? NO ONE!!!" thats when my friend started to get worried and decided to inquire into other more legitimate contractors....only to receive more calls from ASAP. She advised that them that she was not sure if she want to go with their company and was told she had to or a lien could be put on her house (mind you nothing has been ordered and no work has started only the estimate) That is when she read the " free estimate" she sign and discovered it was a contract. She has since tried to talk to them , they said "oh we wont even get to your house until September or October. My dear friend is stuck with this shady company now, but I am writing this review in hopes that others will not fall victim to there shady tactics..... they take advantage of people in distress, and they flock to disaster areas with their sales team of vultures...to AUDREY I hope you are ashamed of yourself and I KNOW Karma will get you!!! ,.....along with all the owners and dishonest people that work for this horrible company ....may all your dishonestly come back to you a hundred times over for taking advantage of people in terrible situations. **** I have seen in previous reviews how the "manager/owner" responds with "we will help you , or something to defend the company" its just BS to make him look better on this review....however people PLEASE PLEASE beware of this company ..... I will personally be spreading the word EVERYWHERE on my friends behalf, and all the other victims of this terribly dishonest company !!!!

DA

David M

If you are looking for a company that will trash your home, damage your home and property and generally do a horrible job look no further than ASAP roofing. As with most roofing companies the “crew” that shows up to do the work is not actually employed directly by the roofing contractor but is a sub contractor. First our assigned crew didn’t even show that day they were supposed to. So almost a week later when they finally did show they ripped our old roof off and promptly destroyed our yard, left trash everywhere, used our patio furniture to make themselves at home and then left their truck and trailer blocking our alley overnight. A call to ASAP at 8 o’clock at night in which I had to threaten to have the truck and trailer impounded finally resulted in someone coming and cleaning up our property and moving their truck that was illegally blocking the alley. The next day the “crew” installed the roof. No one from ASAP ever came to inspect the work that was done despite being asked to several times. I had to get up on my roof myself and immediately found many problems. Several pieces of siding were broken, one being completely ripped off. Several parts of the flashing were either missing or incorrectly installed. A large area of the roof had exposed shingle underlayment with the flashing completely incorrectly installed. The salesman promised that all the drip edge and roof exhaust pipe flashing would be replaced. None of the flashing was replaced and only the drip edge on the gable sides was replaced. The gutters were never disconnected and the drip edge behind replaced. It took several calls to finally get someone out to fix the siding, which left our exterior walls exposed to the weather for several weeks. I have asked well over 15 times to have someone form ASAP come inspect the work yet it has never happened. Every time someone comes out to “fix” something that’s being done wrong it’s a different person and they have no idea what they are supposed to do. I now have leaking roof exhaust vents and flashing that is still wrong. This has been going on for almost 6 months now. ASAP keeps calling demanding the supplement check from the insurance company which I will not turn over until things are corrected. As of a week ago ASAP was told to correct the remaining items and have someone come out and inspect the half ass work that was done. Still waiting. There are many other items that I have not listed here. Also if you really enjoy dealing with disorganization and lack of communication by all means call ASAP to do your roof.

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