Master Security Center

Address:	45 Kalamath St, Denver, CO 80223, USA
Phone:	+1 303-333-2005
Site:	mastersecurity.com
Rating:	3.7
Working:	9AM–4PM 9AM–4PM 9AM–4PM 9AM–4PM 9AM–4PM Closed Closed

Location

Photos 9

Reviews 15

Tesa D

Do NOT use this company. Not sure what happened to this company over the past 3-4 years with good reviews, but my experience was a NIGHTMARE. I called the evening of the day I moved; the key we used to lock the condo would not work when we tried to get back in. I called Master Security Center about 10:00 on Sat. night. I looked at their website, and they seemed to be legit. While someone arrived within an hour, the rep barely said a word before he started drilling the lock out of the door. When I asked him to stop to find out how much it would cost, he said, "well, I got you in....now do also want a deadbolt installed? I asked again how much and he said "its after hours, so $145 for the service call and $195 for the lock". I was appalled but decided since my daughter and grandson were with me not to make it a big deal. He then installed a deadbolt/new lock and told me it would be $520! I was beginning to get worried, as the tone of the rep was getting intimidating and I was worried particularly for my grandson. So, I took out my credit card and he stated they did not take credit cards. I said their website stated they took credit cards and he said, "since after hours, cannot take credit card". He then told me to get into his car and he would take me to an ATM. He became very insistent, but I refused and said Id follow him in my car. He took me to a dark parking lot with an ATM; I got worried and told him Id go to an ATM at 7-11. He stayed close on the tail of my car to 7-11. Since we had moved that day, my phone was dead. So I used his phone to call my daughter, as I could only withdraw $400. He insisted my daughter drive there to pay the balance. She did so reluctantly. So, this company got away with $520 by intimidating me, esp. seeing my grandson, I felt he knew I was afraid to confront him. I dont want to call the company, as I dont want them to have my phone number...I am worried about retribution. Dont use this company.

Vlad L

When I came in to the store, a man at the counter told me that they could provide the service I needed . I had to cut a key for the car and I brought it with me. He took it in to the machine and ruined it. Then he said that the quality of the key metal was not good enough. Right after I left Master Security Center, I stopped by another locksmith store and workers told me that the quality of the key is ok and the problem was with the machine at Master Security Center, which was not calibrated properly. I am feeling so sad that the Master Security Center worker was not brave enough to tell me that he screwed up or at least apologize.

Anonymous User

I give this place an A+. I took my car in because my keys werent working in the ignition or the drivers door. They quoted me a price for everything. Then, they looked at it and called me and said that the main problem was the dealer (new) key, they cleaned up the cylinders, and only had to repair the 1 door. Since Id needed the key to work in all 3 doors and cylinder, it couldve cost me $330 plus keys. There was no pressure, whatsoever, to fix the one door, and I came out of there spending $120, including keys, and everything works. Now, thats service!

Ethan Hall

Ive been working with security "experts" for a number of years, and there are some good, some bad, but Master has handily earned my business for the future. They are no BS, knowledgeable, and friendly - I got a complete security system (including 30% more cameras than ADTs quote) along with alarm (including 4x more motion sensors than ADTs quote), all for less than ADTs cameras, alone. Price isnt everything, but its something, and when you can get the best service, higher quality products, and more knowledge at a lower price, whats not to like?

Erik Jacobson

Any time I need key assistance I will be sure to go to Master Security. I brought my 2011 Titan here to make a copy of the microchip key and remote. When making a copy wasnt as straight forward as it needed to be, they were willing to troubleshoot in order to figure out how to get the job done. Additionally, when the act of making a copy deprogrammed my original, they were efficient at getting the problem fixed for me.

Anonymous User

These guys may be knowledgeable but you can not promise a customer you will be there and 50 minute later still not stick to your schedule. It will be the last time I call them or have anything to do with them. My wife and I work 6 days a week and needed our car remote replaced. We had to order, it pay for it in advance and then take an hour off of work and they never showed. Very Poor business ethics.

Jeffrey Selk

Ive been here twice both times on Fridays around 3PM. The first time, the business was completely closed up despite the hours being posted of Monday - Friday 8AM - 5PM. The second time I arrived, I was told that even though the locksmith is normally around only until 4PM (even though the business hours are for an hour longer) she skipped out early for the weekend. Going to get my work done elsewhere.

Anonymous User

I used Master Security to install a $25,000 security upgrade to our private school.We installed cameras, bars on windows, new security doors, and window locks. It was great to be able to have one company be able to take care of all the projects and not to have to use a few different companies. Lenny the owner is a hands on easy to work with person.He makes sure that everything gets done right!

Anonymous User

I purchased a camera system and a burglar alarm system that works great. It has accomplished what I wanted at the price and quality I wanted. There monitoring is inexpensive compared to the other companies I looked at and they got the job done to the specs I needed. Thanks for the help, you have given me piece of mind!

Anonymous User

I had my door kicked in over the weekend and Master Security was able to get the whole door replaced same day. I called several companies and they were more expensive and could not get to it for several days. Thanks Master Security, you guys are the Masters!

Anonymous User

They are always there when you need them and do the highest quality of work that you never get a call back. Thank you for all your help Ken

Anonymous User

Talking about fake reviews. No secret who Gagan works for. This company is full of fake reviews. I know a fake person wrote all of them.

Anonymous User

They were fast and honest and a real local company. Excellent service and response. I will definitely call them again!

Lynn Stambaugh

Lenny helped us out within an hour of calling him.

Richard Trujillo

Great fast service