Address: | 8575 E Arapahoe Rd, Greenwood Village, CO 80112, USA |
Phone: | +1 720-446-5588 |
Site: | ellablissbeautybar.com |
Rating: | 4 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–9PM 10AM–9PM 11AM–6PM |
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Mallory Cyr
Wow. I came here for my first massage, pedicure/spa experience in Denver and I am AMAZED. Literally, if I were going to design a day spa, Ella Bliss is what it would be. First of all, they provided me with a complimentary drink as a first time visitor, so my pink mimosa helped get me in the zone for my day of pampering. They have a full bar with tons of alcoholic and nonalcoholic drink options, so I highly recommend getting there well before your appointment to enjoy a cocktail. The staff was super friendly and made me feel comfortable while I filled out the paperwork for my massage, then I was brought into the spa waiting room where I could sip my mimosa and begin relaxing with the tranquil music and aromatherapy samples. Amanda did my massage and it was awesome. Sometimes I spend a lot of the time wondering what is going to happen next or wishing they would alter the technique, but Amanda was really sweet, focused on my tension areas, but was very receptive to if I needed anything changed up. She gave me a hot neck wrap, an eye mask, and the bed was already at a proper height for me, which has NEVER happened in all of my spa going life!!! I definitely am going to upgrade to a 70 or 90 minute massage next time, now that I know how awesome they are. Next up was my pedicure, with Vanessa, who was super sweet, and got me a small, very comfortable chair so that my feet would be at the proper height, and I wouldnt be in an uncomfortable position The scrub, and leg massage was awesome and although she was super efficient and did a great job, it was the fastest pedicure ever! Perfect for me. I am so sick of trying to go for a "quick" pedicure and having to sit there for 3 hours because they do so many pointless things and make you dry for 20 minutes. Another really cool feature is that EVERY pedicure chair has an iPad, so you can surf the web or read digital magazines instead of fumbling with gross old issues of People. I also asked for a glass of water during my pedicure and was surprised to be handed a real glass with ice and a straw, instead of a paper cup of lukewarm water. They also bring you a wheel of all the color swatches for your nails so you can choose your color as they begin, so you dont have to stand around awkwardly looking at the bottles on the shelf! They really thought of everything in terms of efficiency! After all of my treatments (that went by way too fast and I had wished I could stay all day) I went to pay and because of specials, everything ended up being HALF of what I expected. I was simply amazed, and the girl who cashed me out, kindly explained their membership program to me without making me feel pressured to purchase anything that day. Because of that, I might even be more likely to sign up. Oh Ella Bliss, I cannot wait to come back, you are exactly what this stressed out girl needed on a Sunday afternoon. Update: I did sign up for the membership and look forward to my monthly escape from the busy city life! I have had a facial, waxing, and many staff and never had a bad experience! I am now planning how to incorporate the world of Ella into my some day wedding plans ;)
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Mary Rodriguez
I went here for the first time with my friend for a girls day. It was AWEFUL! First off it all started with booking the appointment. They didnt ask us any questions as to if we wanted nail art (which requires booking extra time) nor did they ask if we had shellac already and if so it would require more time also. They needed a credit card to hold the reservation and then kept me on the phone when I called back with my cc number for 20 minutes because she couldnt figure out how to take my reservation because the computer was acting up. So we get there for our appointments and my tech sat down and asked me if I had on shellac and I said yes. She began the process of removing it and asked me to start choosing a color. I did. The. Asked if I could have nail art on one nail. She said unfortunately no. Im booked and you have to book extra time. Oh ok. Would have been nice to be told that on the phone. I was also scheduled for a pedicure and she asked me if I was scheduled for one and I said yes. She seemed frustrated and hurried through what was the WORST manicure of my life. She didnt trim my cuticles back or the dead skin on the sides of my fingers. The polish was streaky, sloppy and she started the polish a 1/4 of the way up my nails so I have gaps of no polish at all on my nails. My thumb began to peele off before I even left! Then she finished the last hand and said ok you can go sit over there for the pedicure. I said uh you put lotion on one hand but not my other? She said oh ya I forgot. Huh??! So I sat down for the pedicure. She said do you have shellac on your toes? I said yes. She seemed flustered and annoyed. She got it off and then told me to put my feet in the water. Plain water. No salt not bubbles no nothing. She pulls my feet out, pats them dry. Trims the nails, buffs them and polished them. THATS IT. No scrub. No massage. No buffing my feet. She didnt communicate anything to me just got up and said thank you and walked on to her next appointment. I am in the service industry. That was by far the worst experience I have ever had. I get my nails done every month. I know have an infected thumb nail because I had a broken nail when I went and two days later I am in an extreme amount of pain. I told them this at the front desk. They gave me a $10 upgrade card to use. They said can you come back later to get it redone? I had already been there 3 HOURS! I had things to do! They then said to come back he next day and I could PAY then and use my $10 upgrade cars they gave me for something extra. Huh? So not only did you do a horrible job but now you want me to come back and spend more time in there and still pay on top of it?! How about you offer to comp it this time for wasting my time and tell me to keep the $10 cars for a future visit. Ellas Bliss you need to hire better nail techs and your managerial staff needs some major training in customer service. I will not be returning and I only came there because my sister in law goes all the time with her girl friends. Ill be telling her she can have the gift card I got for Christmas back because I have no desire to go back there. This place is horrible.
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Julie Beebe
I have been a member since shortly after Ella Bliss opened their Centennial / Greenwood Village location at Arapahoe and Yosemite. From the moment I saw that cute pink sign, I had to check it out. My youngest daughter and I walked in to peek around. The pretty-for-a-princess setting, sweet smiling faces greeting and getting to know us, and amazing menu of affordable luxurious spa and salon treatments made it clear this was a place Id enjoy being pampered along with my two daughters and girlfriends. I started taking advantage of the perks of membership that first day, signing up on the spot! One of the best decisions a busy mom can make is taking care of herself, enjoying being a woman in such a lovely environment, and sharing in the luxury with friends and family. Since then, one of my daughters has also become a member. Sometimes we go together for manis / pedis, other times shell have a facial while I get a massage. If we miss a month, we dont lose our credit -- we can just enjoy MORE services the next month!! Win win!! My youngest is currently planning a back-to-school get-together with her girlfriends at Ella Bliss for a couple hours of "getting ready" for picture day and the first week of classes with shellac manicures, pedicures, and time to visit and enjoy a complimentary beverage while they enjoy each others company in the gorgeous party area. We recently learned Ella Bliss is now offering waxing services, which is super handy. If any of the girls need an eyebrow wax -- no problem! I always look forward to "EB" days in my iCal, especially when I arrange to meet up with a friend at the salon for a chat as we enjoy a pedicure and manicure over a refreshing glass of sweet tea or Chardonnay, or meet for lunch before heading in for facials or massages, followed by a Bubbles & Bliss champagne cocktail in the lovely sitting area! It has also proved to be a lovely mom-daughter special occasion location. Both my girls (now 22 and 15) enjoy the services, staff, products, and girly-girl atmosphere that makes a visit seem like a truly luxurious spa day right in town. I have even trusted the salon team with my daughters hair and make-up before homecoming and winter formals. She enjoys the experience, and gets a plethora of compliments on her lovely hair and makeup. I have also tried some wonderful skin and hair products recommended by EB staffers, and offered at a nice discount to members. Im happy with everything weve tried. My daughter loves the purple shampoo suggested by Kayla for her blonde hair, and I have been feeling a difference in my skin with the Image skin care products -- especially the Image Ageless Filler Serum and the tinted moisturizer with sunscreen recommended by Mychelle. Nice stuff! I could go on about other staff members, their expertise, their effort to address me and my daughters by name (like a salon version of Cheers!) and the wonderful treatments weve received through our membership, but I will end by suggesting you give Ella Bliss a try... And bring a friend or family member. Its a affordable luxury you will look forward to each month.