Address: | 5280 DTC Blvd, Greenwood Village, CO 80111, USA |
Phone: | +1 720-663-8925 |
Site: | publicstorage.com |
Rating: | 4.8 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM |
BE
beankell77
The units themselves seem very decent. Tall ceilings make for a lot of storage space and its indoors and climate controlled. The staff (Zach) seems eager to please, and the office is well organized. The building exterior belies the condition inside. The 3rd floor reeks of pot at the dock elevator exit and has broken brackets on exit signs hanging from electrical wires. The overall lighting is a bit dingy and the corridors are narrow so cart navigation is a bit tough. The dock elevator is dirty, and the keypad to access the dock side door isnt working so youll have to walk all the way around the building right now. The facility, overall, is fairly clean. Having to enter an 8 digit access code to use the elevators on the basement and first floor seems a little tedious. The very small lot in front means parking is totally unsuitable for midsize and large moving trucks, but they do have a dock area at the back of the facility. Its too bad it doesnt appear to be lighted (it became dark and the light never came on) and there arent obvious security measures in place so it feels very risky if youre moving in solo as youll be away from your valuables for 5+ minutes at a time or if youre concerned with your personal safety as it feels isolated. Mediocre is how Id describe this facility. You might want to shop around if you have time.
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Penny Nolastname
We are moving close to our previous home and needed a place to store some things. My husband checked several storage facilities in the area and found this one to be most accommodating.I went back with him when this one was almost closing, but instead of asking us to come back the next day, Sherrie couldnt have been nicer. She told us the units that were available and held one for the next day (with no credit card). She explained all of the pricing and although it isnt as inexpensive as one might be led to believe, it isnt bad. When we returned the next day with a car filled with items, she even came outside and held our dog for me so that I could help my husband unload! She walked us to our unit to make sure it was what we wanted (the facility is clean, secure and convenient), and helped us choose packing material. We both highly recommend this facility and Sherrie in particular!
ST
Stephanie Jaggard
I was a hired with a firm who has storage across from their office who had an old Office Manager who up and quite last year with no notice. Needless to say our account came up due and Sherrie the Manager on the property helped me get through the nightmare of getting our account straight so we could continue business as ususal. This being very important as we do Audits for Charter Schools & Municipaliteis so we need access to our files everyday depending upon where my Auditors are heading. Somehow this was one of those things that fell through the cracks but without Sherries help we would have been doomed, not to mention she has a bright, cheerie personality which helps especially when you are a newby. Very convenient, clean and well lite, I would highly recommend this facility.
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Aubrey Franklin
The property is clean and the ease of access is pretty good as well if you find a good time when there are enough carts to load in and load out. District Manager doesnt get back to you in a timely manner (its been 1 week already) with concerns regarding the property security. The front door access code has been broken for nearly a month and still hasnt been fixed. Anyone can walk in and this should be priority #1 with any property. After all, security and location were the top reasons I decided to rent here.
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Jed Michal
If youre looking for a storage place that uses shady pricing/marketing strategies, this place is it. They are the Comcast of storage facilities- advertising one price and then jacking it up, not too mention adding fees and add on gimmicks where ever possible. Bait and switch pricing- they will advertise a lower price online but wont let existing customers switch to that price, or even add an additional unit at that advertised price. Luckily there is a brand new StorQuest facility across the street.
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Taryn Watson
I have used several storage facilities for business needs and this one is by far the best to work with. They always let me know whats going on with my packages if they arent placed in my unit, are helpful if I ever have any issues and are always friendly. Margaret specifically has been very friendly and helpful, going out of her way to help me discard of trash without me even asking. I moved further away and still kept this unit despite an extra 15 minutes of driving just because they are so helpful!
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Christopher Danos
The location is very convenient for our needs, and we have to go often. The manager Grace is supremely helpful and nice. She makes it feel like you are at home. It is so much better than any other storage facility because of her. I know that if I have any questions or need any help that she will be there. In the past with other storage companies I have felt like somehow I was inconveniencing them, but I have never felt that way here and know that my business is valued.
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Jason Dean
This is a very convenient location in DTC for storage and moving needs. The manager deserves mention. Grace is an exceptional manager, shes helpful, thorough, and personable. She gave me options and suggestions that made my weekend move easier. The facilities are secure, well-maintained, and the elevators are large. The units are somewhat pricey, but hey this is DTC. Overall, 2 thumbs up for this operation.
JA
James Rice
I was looking all around for a 10 x 15 storage unit and when i stopped in at this location, it was pleasant and nice to meet a manager that had great customer service and knowledge of all the units and all my questions. I recommend this place for the management alone. She answered all my questions thoroughly and I will be going back this week to get this unit. Thanks Grace for all your help.
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Tom Caccia
Grace (property mgr) was great throughout the process. She knew exactly the type & size of storage unit I needed and spent plenty of time reviewing the agreement documents and answering all my questions. When my movers arrived about 10 minutes before me, Grace had already called me to let me know. The facility is clean and updated with easy but secure access.
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Susan Cap
Stopped at this store to purchase boxes for my move. I was greeted by a friendly lady named Linda. She was excellent at helping me to choose the sizes I needed and how many boxes I might need. And when I packed for my move she was exactly right on the number and sizes I needed. My move went smooth because of her assistance. THANK YOU!
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Stor Istonish
We needed a storage unit on short notice after another storage option in our office building fell through. Grace the manager bent over backwards to get me a unit that would work for us, and was very flexible when there was a disconnect in what paperwork we would need for a corporate lease. Would lease a storage unit here again and again.
MI
Michael Gilliam
If you live in the DTC area, or just moved to Denver and in need storage, stop in at the DTC Public Storage and see Grace. She was awesome..she knew exactly what I needed, she was personable and extremely knowledgeable and helpful. A great person all around. Simply a super person and a great Ambassador for the city.