Address: | 2650 W Belleview Ave, Littleton, CO 80123, USA |
Phone: | +1 303-729-1023 |
Site: | 24hourfitness.com |
Rating: | 3.4 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
MA
Mason Moore
This gym has gone down hill at such a pace and management has been so unresponsive its hard to imagine there could be a worse 24 Fitness. First, the maintenance at this club is beyond poor. Machines stay out of order for weeks on end, pins are missing from several of the machines and finding a piece of cardio equipment that is FULLY functional is exceptionally difficult. The mens bathrooms are disgusting. They are filthy. None of the urinals worked for several weeks in a row and yet they left the congealing remains of urine in them and it smelled rank.This week, the floors near the urinals were so soiled that they were sticky....FOR THREE DAYS. Walk in there to take a leak and your shoes stuck to the floor, which means that everyone who urinated then tracked that urine back through the locker room and through the gym. Yes, the patrons should also be ashamed of their piggish behavior (gum in the urinals despite signs from staff pleading for it to stop - this club seems to have especially nasty members when it comes to basic decent cleanly behavior) but the cleaning of a facility is woefully inadequate. Im certain there is some kind of health hazard for people brave enough to walk barefoot in the bathroom. The same nasty band aid remained in the same place in the dirty shower for three visits. This gyms one saving grace was that several of the cardio machines has their own TVs. Though the audio output works on only one in every five (no joke), it was nice to flip through the channels while working out. However, for some reason they have cancelled ESPN on the these TVs. How can you have two altitude sports channels and no ESPN? Alone, this would be a minor annoyance, but the disgracefully filthy condition of the club coupled with the shoddy "maintenance" makes this club an embarrassment to the 24 Hour Fitness brand. The substandard conditions of this club are highlighted against the fact that the club on Bowels and Kipling recently underwent a renovation. They have machines with pins! Their cardio equipment works! No gym locker room will ever be a sanitary place, but if Im grossed out, then the place is nasty. To be fair, I suppose I need to mention that the staff are very pleasant, but thats not necessarily unique. If I could, Id workout anywhere but here. Please, 24 Hour Fitness, send in an emergency management team and get this place in order before someone gets sick.
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Anonymous User
I like the convenience and location of this place. My biggest issue with this particular location is the fact that late at night the Mens bathroom smells absolutely disgusting. I dry heave every time I go in. Just shows how little the management cares. I got a screaming deal that will never be offered again. 24 hour is a place that works better for people who already know how to exercise. If you are just learning I recommend going with a friend to teach you (like I did) or going to another place. Personal training sessions are ridiculous. That is the only way they will teach you. With a corporate gym you are easily forgotten among the thousands of members. I recently passed my 5 year anniversary and nothing happened. A friend of mine is a member of a local gym and he got several guest passes (without pressure to join when they come in), a gift card and a t-shirt for his 5 year anniversary. And apparently once you reach your 10-year you get more! There is nothing like that at 24 hour fitness to make you feel valued as a member. I cant complain I only pay $49 a year.
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Holly Fisk
I was disappointed to be mis-quoted on the monthly rate of freezing my family membership. The front desk person who originally processed the freeze said it would be $10 total, but I was billed $20 for the 3 frozen months. When I finally did come in to try and settle the discrepancy, I felt like I wasnt heard or accommodated at all by the management. I come from a customer service background, and was disappointed that the managements approach was to basically tell me how lucky I was to have the monthly membership rate, blame the specific employee who froze my membership, and not even to offer to try and refund a portion of the extra money that I had been charged. Also, I had a nice pair of swim goggles stolen from the locker room once. The theft did have the decency to leave behind my swim cap though...
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warriorblue63
this used to be an awesome club and very close to where I live. The cleanliness and maintenance are horrible now. the swim suit extractor machine has been leaking for several months and they put a rusted hand squeege on the floor instead of fixing the machine. the steam room lites and door are broken and it takes literally months to fix anything. The Mens locker room and wet area floors are disgusting. they posted a sign over a year ago that at 2PM every day they would clean and sanitize the steam and sauna and pool areas but there is NEVER anyone doing that at that time. The club is horrible now and the maintenance issues are non stop all the time and no one fixes anything. I am going to write a letter to corporate because it really is disgusting and where are the dues going to????
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Sturm Wolke
Poorly maintained. Equipment stays broken for weeks, the Locker room is gross to put it nicely. The ventilation is a disaster. In the winter it smells like a swamp and they refuse to turn on the A/C stating that it is controlled by headquarters. I have written letters about broken equipment and cleanliness concerns and never heard a peep back. Yes, they have a lot equipment and free weights and that is why I will continue to pay to go to this gym. If there was a better option (even a much more expensive option) I would gladly and quickly leave and never go back. However, 24 hour fitness knows that there arent any other options nearby. Its the best we have, so I deal with it. If you have another option, dont even consider this place.
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fran vig
Choose to sign my daughters and I up for month to month. After finding out Kelly with the help of his manager John signed me up for yearly with out my consent. After trying to get this resolved with corporate which Im still waiting, I find out there are different prices for monthly and he signed my daughters up which monthly is what I wanted for the three of us, well he put the highest monthly plan. I was excited to have my children and I going to get stress out together, we lost there older sister, and found working out is an escape from the pain. I am very upset for being treated inferior and vulnerable. The club experience also was not all that great sure to broken machines, dirty locker rooms and hair on ground in steam rooms.
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kathryn burnett
I was going to go to Zumba SATURDAY morning. With my kids there was no one to work at kids club. Which is a service I pay for every month. There was no explation why. Just no one scheduled to work in kids club. About a month ago my one of my kids got hurt in kids club so I was told to take him to urgent care. To see if he needed stiches and someone from the gym would follow up with me and they NEVER did and they would take care of the bill. So the next day I called JASON the GM and he didnt even want to help totally unprofessional. He said he heard it was minor and didnt need to follow up. But of course I paid the urgent care bill.