Address: | 9231 Lincoln Ave, Lone Tree, CO 80124, USA |
Phone: | +1 303-662-1469 |
Site: | heritagecleaners.com |
Rating: | 1.8 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 8AM–5PM Closed |
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Todd Stephenson
Seems like every time I get a shirt back (if I get it back) the buttons have been broken and they replace them in the incorrect spot so you cant button your lapels without the shirt looking ridiculous. They also use the incorrect thread and buttons so they dont even match. I have also seen significant wearing around the tops of the collars from the cleaning. I had a Johnson and Murphy shirt which was never returned or to be found again. Recently they changed POS systems and we get auto charged, they came back and told me I owed $500+ !!! I wanted to speak with the manager to resolve as I believe I owed the money but wanted work an arrangement where I didnt have to pay all $500 at once since this was really their issue with their systems. I was told the manager would call back . Next thing I check my bank account and sure enough $500 withdraw for Heritage Cleaners. All in all the service is not very good, the people are not nice, the quality is lacking and is the worst dry cleaner I have ever been too. Going to try Fashion Care Pro Dry Cleaners around the corner - they have good reviews.
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Zak Kenworthy
This has got to be The worst cleaners I have ever been to. First off, I brought in eight shirts and two pants. I was told theyd be ready in about three days. I go in and only half the order is done, and they charged me $48 for four shirts and two pants. I go in a week later to get the rest of my clothes they forgot to clean. The four shorts cost me $38. Why? Average cost for shirts is $2, and pants are usually $5-$7. All of my shorts were cotton. I dont know how they come up with these prices. Eight shirts and two pants should not cost me $86 dollars. I refuse to go here again. Their prices are outrageous, theyre incompetent and the customer service is terrible. They might has well hire children to take over their job.
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Derek Gless
Very unfriendly customer service, charged me $11 to clean one tie, didnt even get the tie clean. Worst interaction Ive had with a business in years. Avoid this place at ALL costs. I dont care if you have to drive 10 miles and pick up your clothes at 6 AM, its still better than going here. My dad came here for years to get his shirts cleaned, I guess they have new management, and they SUCK.
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jeanette budd
The front counter person is NOT friendly at all! She acts as though you are interrupting her day. Also, I asked for my WEDDING dress to be steamed and they preserved it! I needed the wrinkles out of my wedding dress and now I have more! When calling to complain there is NO manager available and she acted as though its my issue, not hers.
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Brock Kane
Order not complete not on time and expensive... dont waste your time
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Mike Garcia
They always do a good job for me. Love the next day service.