Umbrella Plumbing & Drain

1458 Arapahoe St, Strasburg, CO 80136, USA

Address:	1458 Arapahoe St, Strasburg, CO 80136, USA
Phone:	+1 303-622-9000
Site:	umbrellaplumbing.com
Rating:	2.2

Location

Photos 1

Reviews 10

steve pohl

Pass on using this company. We made special arrangements to meet with Marcus at our home for a water heater issue. He did show up close to the time he was supposed to be there, once there, kind of hurried up and looked at the heater, then said he would call us in 20 minutes to give us price for the part needed. Never heard back again, have called several times and left several messages with the answering service, even during business hours?? Very POOR (non-existent) customer service, look elsewhere.

Betty Shire

1 Star because I cant give zero. Family member paid several thousand dollars for clogged pipe remediation. She was under the impression pipes were replaced. With continuing plumbing clogs, camera just confirmed that pipes were not replaced and an additional $9,000 will be required to line existing pipes to solve problem. Marcuss comment after problems arose within 48 hours of his initial work was that he didnt intend to be held liable. Go elsewhere, he doesnt stand behind his work.

Charles Walden

Had another great experience with these guys. Clean and professional work. Had a quality back-flow preventer installed at a fair price. They really took care of my house keeping it clean by wearing boot covers to keep the snow and mud from tracking all over my house and completely cleaned up the work area. It looks great and I cant wait to start the sprinkler project. Thank you Marcus and team. You are my go-to guys!

Rey DiDonato

Marcus came out today and was terrific! Very good at educating us on our plumbing situation and septic issues. He spent a great deal of time making sure we understood how to best use our system. Initial contact was really good. When I needed to upgrade from my regularly scheduled appointment to an emergency situation, they had a technician call me back within 15 minutes. Fantastic customer service!

Mike Walsh

I recently called these guys with an urgent request. We had a new fridge delivered and there was an issue with the install that the delivery guys couldnt handle. I called them and they showed up 3 hours later, were NICE and PROFESSIONAL as could be, and they charged us what we felt was more than fair. I will never call anyone again for any plumbing needs, and plan to spread the word about these guys.

Valerie Zampino

Not pleased one bit. Charged my elderly mother a lot of money to replace pipes that were root damaged (still cant figure out from what tree). When the problem returned for the third or so time, the blame was put on my mother and she was quoted another 5k to finish the job. Huh? We are waiting for Rotor Rooter at this moment to resolve the same problem. Dont use these guys.

Bryon Fetty

I am reposting my review because it is frequently removed. Do not trust Marcus. His work not only failed, he caused damage to well electrical line. My request for him to look at it for warranty work was met with hostility. It cost me over $1800 and several missed days of work to get the damage corrected.

Rebecca R

No show twice after making appointment. First time they called to reshedule they scheduled next day appointment never called or showed up. Take it for what you want. I seen bad reviews but figured every one deserves a chance. The reviews i read were obviously spot on.

barbara estill

my son and daughter used your service Marcus was professional effecient and courteous thank so much

ThatWeirdDudeJackson

Very expensive, also very nice and polite.