Youfit Health Clubs

3750 E 120th Ave, Thornton, CO 80233, USA

Address:	3750 E 120th Ave, Thornton, CO 80233, USA
Phone:	+1 720-550-5660
Site:	youfit.com
Rating:	2.9
Working:	5AM–12AM 5AM–12AM 5AM–12AM 5AM–12AM 5AM–10PM 8AM–8PM 8AM–8PM

Location

Photos 13

Reviews 10

Carol Fetzer

I have had nothing but issue after issue since joining this gym. For starters, the personal training service they sell you is not the service that you will receive. You have to sign a three-month contract when you sign up for the service. My first personal trainer quit (if they are as “organized” with their employees as they are with their customers, I can see why he quit) after two training sessions so they offered me a girl that did not know what she was doing. I figured that maybe we just needed to figure out how to work with each other. Three training sessions later I “fired” her and wanted a different personal trainer. The third trainer that I signed up with scheduled an appointment and did not show up for it and was 15 minutes late for another appointment and told me that we would have to cut the training session short. Needless to say I paid for my third month of training sessions and did not use them because the service was so horrible. I talked to both the manager Mike and Lindsey and they both stated that my personal training service would be cancelled and that the money would not come out of my account for a fourth month. Well, I should have not listened to them because the charge came out for a fourth month. On top of having that issue, I tried to change my bank account with Lindsey for the monthly 13.00 fee and that was not done correctly. It was corrected when I went online and changed it myself. The ONLY good thing about this gym is all of the equipment they offer. My suggestion is to save your headache and time and find a different gym.

Bob F

Better than nothing but not by much. Most of the time there is less than 50% of the people actually using the machines. Most just hog a machine to sit & talk or play on their phone. This happens everyday. And if not that, then there is a clique who just stand over a machine, blocking its use talking for 20 -30 minutes. 80% of the people never wipe off a machine. No wifi. And the tvs on the treadmill & bikes are useless. I mentioned this to the area mgr & was told the local club has no control over what channels are being shown. 30% of the channels are infomercials, 5-6 are old worn out channels. The NFL is pretty important in Colorado, yet it is only on the overhead tv. And the staff - mgr comes in at 10am to 11am & sits in the office while the rest of the staff sit around talking to each other. I would remove most of the equipment & put in couches. You might want to visit Thornton Rec Center to see how a gym should be run.

Michael Hughes

Please do not do business with these people. It will be a huge mistake!! Canceling your membership is extremely difficult. And then they have the nerve to charge a $10 cancellation fee. Which I refused to pay and you should too. What are they going to do about it? Management at these places suck. There is no customer service. Which is probably why they have an F rating with the Better Business Bureau. I suggest taking your business to 24 hour fitness. Where are you know they have an upper management that cares about customer related concerns. My conversation with the regional manager. I believe his name was Mike was my inspiration for leaving this review. Cheers "Bud".

Alex Muchacho

I cannot say anything bad about the the use of the gym, but when I had to move and cancel my membership, that is when nightmare started. I have had to call three times to cancel even after sending a letter with my $10 fee. It came down to me having to dispute the charges with my bank and while no employee was rude to me I am not a happy customer. I would get calls asking me to switch from my credit card to a bank account constantly and that was the dumbest thing I did. DO NOT GIVE THEM YOUR ACCOUNT NUMBER! When you have to call repeatedly to cancel and you are NOT given your money back that should raise many a red flag.

Charity McCollam

They facility was ok for the price per month you pay. Of course I fell for their personal trainer BS and never used the benefit. Save your money people, their "trainers" are full of crap. Its like high school lunch time with all the people that work there. Secondly tried to cancel my membership this morning. Other than the $10.00 processing fee you also have to send a certified letter to their financial institution. Then the cancelation wont be effective until they receive it. They fail to tell you this at the time of your sign up. Im canceling 3 memberships to this gym. Wont be back!

Dana Valadez

The staff here is amazing! Some places you go the people dont even greet you and you can tell they dont like their jobs but I am always greeted with a smile and everyone is very helpful and friendly. The facility is very clean and they are always cleaning. I go 5 days a week at various times of day and Ive never seen the restrooms/locker rooms messy or dirty. It does get busy in the evenings but not so busy that you cant get in there and find something to do. They only thing I would love to see change was being open a little later Friday thru Sunday but otherwise I love it here!

Estee Lohrman

Signed up for the trainer sessions and the guy they have me bailed all the time and was never available for my schedule. Then I had surgery and couldnt attend and just wanted to cancel my trainer sessions from renewing. Didnt want my unused sessions or money back, just wanted to cancel the renewal prior to them charging me again and they made me go in- after just having surgery. So then I moved and called to cancel my actual membership because well, I moved and they again said I had to go in. Im out of the state! Are you serious?! So really- watch out.

Victoria Garza

I like this place. I have been going there since it opened. They are pretty flexible and overall the place is neat and tidy. I would really like if they began classes. They had them for a short time and they were wonderful. I feel like Im not getting everything Im paying for. I have gone to some of their other locations and they have specific areas for classes, not just the circuits, and they are amazing! I wish that would be taken into consideration for the members in Thornton. Edit: Due to the lack of classes I am considering switching.

jason hahn

I recently cancelled my membership. They charge a fee to become a member. The membership fee goes up after 6 months. Then they charge a maintenance fee every 6 months on top of their membership fee. Than they charge you to cancel. I had 24hr fitness in the past and liked them better. Overall I think that you fit is more expensive and not as nice as 24hr fitness. I am glad that I cancelled my membership and am going back to 24hr fitness. I will never get a membership at you fit again. Do not recommend

brett rowell

Its nice and affordable. However, they dont allow gallon sized containers for some far out reason other than they just dont, and no WiFi to connect to, so you have to drain data if you want to listen to Spotify or Pandora, which Im okay with since its only $10 a month, but the no gallon container makes absolutely 0 sense.