Address: | 3244 Youngfield St A1, Wheat Ridge, CO 80033, USA |
Phone: | +1 720-307-5007 |
Site: | orangetheoryfitness.com |
Rating: | 5 |
Working: | 5AM–9PM 5AM–9PM 5AM–8PM 5AM–9PM 5AM–8PM 5AM–5PM 5AM–5PM |
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Lauren Moment
Good afternoon, Yelpers! Let me begin by saying that the trainers at this location are phenomenal. However, the inept management has hired crash dummies to operate the front desk. This is the 4th time I have received poor customer service, due to a lack of communication. As an IT project management consultant, the PMI tells us that 90% of what project managers do is communicate. I translate this principal into other areas of business as well because it alleviates situations such as this and prevents bad reviews of your organization. I registered for the 90 minute class that occurred today on Thursday of last week. I told the individual on the phone that my new home gym is located in the Highlands. That information was not passed along… I was stopped as I was leaving this afternoon, told I should not have attended this class, told I need to pay a drop in fee and annoyed to no end. I had to explain, again, that I cancelled my membership at the Applewood location (because of the poor customer service) and rejoined at the Highlands location, which has always been outstanding in all aspects. The individual became attitudinal when I told her the membership I now have. Free lesson in business: It does not matter how qualified your trainers are, the front desk is the face of an organization and is the first and last impression. If a less than optimal experience is experienced in the very beginning and/or at the very end, that is the experience that lasts. I know they are capable of obtaining this information because it is passed along at all other locations I frequent i.e. Cherry Hills, Highlands, Belmar and etc. Thus, I suspect indolence.
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Aileen Gardner
Positives: Workouts & instructors are great and I cant say enough about the studio staff. Theyre an absolute pleasure to work with and really get me stoked to go into class each day. Negatives: Orange Theory-branded heart rate monitors are pretty much required to get the most out of class. Theyre expensive and only work about 50% of the time (for me). Pretty sure I have a really shallow heart-rate though, so this might just be my experience. My partner Max doesnt have an issue. Unfortunately, I had a pretty bad experience with the owner of this particular studio. He was condescending and rude on the phone, and was unable to help me cancel a membership WITHIN the 30 day notice period they require. Thankfully, other OT staff helped me get things sorted out.
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Robin Pokemon
"I like that while there is all types of people working out (over weight, very fit, first timers...), not once have I felt out of place. There is no stigma of OTF is only welcoming to fit people, like so many other gyms make you feel. Instead, OTF Applewood welcomes everyone. Each trainer I have trained with has been warm and caring, as if they truly want to see you succeed. But, by succeed I dont mean compete with others there. Instead, success at OTF Applewood is competing with yourself, making and beating PRs. When I leave OTF Applewood after my workouts, I feel proud. I have accomplished something that day. Its a great way to start my day!"
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louise jensen
This is what I think is great about the Orange Theory workout, as a beginner who is not yet very fit. That it is rigorous and intends to strengthen the heart, yet it gets adjusted to the reality of the persons current physical condition. That we are encouraged to press in even when it is very hard, but also honor the individuals right to hear their body and give them grace to stop if the particular set is too much. The stats that are reviewed at the end of the session. I wholeheartedly recommend Orange Theory Applewood to anyone that desires to get back to healthy living.
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Lynn McCarty
I LOVE Orange Theory Fitness!! The workouts are intense, but I feel so great afterwards. All the coaches are fun, motivating, and enthusiastic. The staff is wonderful and helpful too. There are so many classes to choose from, I can always fit it in my schedule. I love that the classes and coaches push me, and I really like the variety of exercises in each class. Im hooked, and I know Im getting stronger and better each day.
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Amy Schafer
The moment I walked through the doors to Orange Theory I felt welcome, at home. The entire staff was supportive, patient and encouraging. I usually dont care for group classes, this was different. It was easy to follow, no pressure and no judgement. I will definitely be signing up after my free introduced class and I would encourage any and all fitness levels to give Orange Theory a try! Thank you, Amy Michelle Schafer
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Gavin Watson
I love everything about this workout! I have been going to Orange Theory for 2 years and I have never done the same workout! The instructors are very motivating, the environment is very positive, you burn a ton of calories, and after an hour you know you have accomplished a lot!!
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Carrie Hamilton
High Energy. Great Music. Great Camaraderie. The ability to modify to make harder/easier if needed or make changes if physical limitations are a factor. The instant feedback from the heart rate monitors. Ease of scheduling workout
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Lisa Austin
I love the energy, the music and the great coaching staff, especially Allison. She is very motivating. I also love the validation of seeing how hard i am working when i look up on the screen. It is a great overall fitness program
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dudeamericarocks
These are THE BEST workouts. Love the workout generally and especially coaches Allison and Christine! Man they get me going and jump start my day with a burn!
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Vanessa Nation
I like the variety and intensity. Allison is by far my favorite coach. Her energy and humor make it fun, even when Im feeling it two days later!
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Hillary Hanson
I like the intensity level and feeling like Im pushing myself to achieve. The Applewood location has great staff and clean facilities.
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Sheila Humphreys
I like the variety of the workout and having a coach telling me what Im suppose to do and making sure Im doing the exercise correctly!
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Kelly Wilson
"I love the variety. OTF is like a box of chocolates, you never know what youre going to get !"
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Kathleen Bradley
I love watching the screen and being able to "compete" with myself for more splat points!
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Audrey Walters
it is ALWAYS an hour well spent. Encouraging, challenging, sweaty, fulfilling!!
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Julie Schlosser
One hour...in and out. Burned 500 calories. Coaches are sweet and encouraging.
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Sheila Humphreys
"I like the variety and I like all of the coaches. They keep me motivated!
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Yolanda Wilson
Great coach, exciting workout and Im so glad I finally tired it!!
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Chris Landberg
" Good Energy from Buddy! !"