The Edge Fitness Clubs Manchester

49 Pavilions Dr, Manchester, CT 06042, USA

Address:	49 Pavilions Dr, Manchester, CT 06042, USA
Phone:	+1 860-432-4760
Site:	theedgefitnessclubs.com
Rating:	3.8
Working:	5AM–12AM Open 24 hours Open 24 hours Open 24 hours 12AM–9PM 7AM–7PM 7AM–6PM

Location

Photos 68

Reviews 9

Neha Dd

BEWARE OF SUCH CLUBS, THEY LURE YOU WITH LOW REGISTRATION MONEY AND THEN YOU GET STUCK PATING WAY MORE THAN YOU SHOULD! YOU WILL ONLY RECEIVE PATHETIC SERVICE.NO REFUNDS UNTIL YOU ARE PERMANENTLY DISABLED! HOPELESS CLUB. Unable to cancel the membership. They didnt explain the terms and conditions while enrollment. When Called the Club, they first gave the number of some Fraudster company. After calling 3-4 times finally got the number of ABC financial corp. When I called ABC, they refused to refund the money for all the months (8 months) I couldnt use their service and that I have to pay for the whole 12 years because of some Contracts they made me sign, without telling Pros and Cons. I stopped going there because during the 1 week Trial period of Kids Club, my son resisted to stay and started crying. They called me on 5th day that they cant handle my son and I have to take him home. This was really Disappointing. Trainers session wasnt of much benefit as well. Even when we are paying $20+ each month, in order to take full benefits of Foundation classes and other classes, they told us seperate additional charge. Again this was not explained during enrollment. BEWARE OF SUCH CLUBS, THEY LURE YOU WITH LOW REGISTRATION MONEY AND THEN YOU GET STUCK PATING WAY MORE THAN YOU SHOULD! YOU WILL ONLY RECEIVE PATHETIC SERVICE.

SleepEatWorkRepeat

Probably the best gym I have ever been to. This is not a gym that specializes in certain areas of exercises, but is a huge array of machines and areas for people to use. They have a 40 yard sprint track, kettle bells, 5 squat racks, those large workout ropes, different pull up bars that are found in rock climbing areas. Very large array of things to use. The problem is it is always packed to the brim at normal workout hours. So much so that you will almost never get a squat rack, almost every bench is taken, all of the mid range dumbbells are in use and I need to pray there is a pull up bar free to snatch right as I get there. Granted, this place is so big that you can find something else to do in the mean time, but I have a set routine that I want to stick with and so does everyone else. Regardless, this is a great gym. You will be happy signing up here. Also, their shake bar is legit. 6 dollar protein shakes are huge and delicious. Just know that there is sugar in each of them so be mindful of that.

Katelyn Morgan

I USED to love this gym. It encompassed everything I looked for in a fitness facility: clean, helpful, friendly staff, and like-minded fitness individuals. It has since changed drastically. Parking is a NIGHTMARE. I have no problem walking from a distant space, shoot I am going to the gym, the issue is people parallel parking in a pull in spot, thus taking up TWO spots, people creating their own spots and blocking traffic. Inside the gym the staff has become complacent and have an "oh well" attitude. The patrons have also declined. Not cleaning off equipment, weights benches not put back, talking and texting on cell phones while taking up a machine, standing around talking and taking up valuable workout space. The locker rooms are packed, resulting ladies leaving sneakers, bags, hair tools and equipment under the sink and on the counter in the sinks area across from the sauna. Edge you need to get it together. Put up some signage, do something.

V B

Beware, One the day of joining "They are so friendly, polite and act like customer centric". They dont explain you or give any hint about 12 (or) 24 CONTRACT. They say it as a agreement of term and conditions; and takes your signature on a display device (it wont show the contract details, it just asks you to sign on). Once you sign it. Done! You will receive a mail stating you are on a 24 months contract!!!!! and Its a nightmare to cancel/ulter the membership. DO NOT JOIN THE GYM. They are least customer friendly post joining the gym. 8 of my friends joined recently had the same situation and they regret!!! Please note, They will request your bank account details instead of credit card. Please dont share!!!! Improper sales training. No customer friendly. Money centric. Would not recommend because poor employees and the management.

Miranda Jones

Love the gym itself! It is always very clean and maintained. The womans area is awesome! However, some of the personal trainers can be kinda uppity and just plain weird. I literally got a text from someone there telling me I needed to schedule my complimentary fitness assessment, even though I have already taken it. And then the guy begins by saying "Hi this is Noah..." Then ends with" Ricardo-The edge fitness." Which one are you lol? Dont get me wrong some of the trainers are amazing and super friendly, and then others...dont even acknowledge you when they see you or when you walk in. Besides that, its one of the best gyms I have been apart of, just their nationally recognized trainers could maybe use some training themselves...like on how to copy and paste hehe!

azmath rahiman

UPDATE: The manager of gym was very friendly and understood the situation. The Gym requested ABC financials to cancel the membership and it is done accordingly. However there is a systemic problem in the payment system where the ABC financials, who is their billing partner, do not understand customer sentiments. Again, the theory of customer service is not well trained to the lower level employees of the Gym itself. Top level management understands the situation better and hopefully they will let the process of canceling membership make easier. Hence I partially revert my earlier review. Its a nightmare to cancel the membership. DO NOT JOIN THE GYM. They are least customer friendly.

alex rice

Parking has become crazy and none of the workers seem to care people are double parking making two way lanes into one way lanes and almost causing accidents. If you plan to go for an hour again leave 40 minutes early because unless you wana walk from 5 stores over youll be waiting. Mens locker room is getting rediculous almost all the locks are broken and you can never get a locker anyways. And the lockers that look empty are just unlocked and full of peoples stuff because the lock doesnt work. This gym was awesome when it opened but is sinking like the titanic now which is disapointing. And the best part is canceling the membership will be harder then finding parking.

Susan Huser

Ive belonged to a lot of different gyms over the years, but The Edge is far and away the best. I love that you see all ages and sizes, so theres no intimidation if you dont fit the stereotypical gym image. The classes are great, with excellent instructors. Ive been working with my trainer Sarah Paprzyca for some time now and shes not just knowledgeable but also very encouraging. Every type of equipment you could hope for is available, and the facility is impeccably clean. Finally, I think its an excellent value considering all thats offered. I actually enjoy coming to The Edge, something I never really felt with other gyms

Mr Sims06

Great Facility in my opinion. Lots of options for a variety of levels of workout enthusiasts. Kids club is extremely helpful and affordable price. My child comes home tired from exercising and goes right to sleep. Love the attitude and smiles from the staff when you come in and leave. Not much to comment on regarding customer service, but as an observation, recommend paying a little bit more attention to waiting patrons on the bar/smoothie side. There can be an unecessary wait due to lack of awareness. Very happy with my membership.