Styles International Salon and Spa

952 Boston Post Rd, Milford, CT 06460, USA

Address:	952 Boston Post Rd, Milford, CT 06460, USA
Phone:	+1 203-878-6584
Site:	facebook.com
Rating:	3.1
Working:	Closed 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM Closed

Location

Photos 100

Reviews 4

Debra Brunetto

I have never experienced anything like Styles International Salon. I don’t know what’s worse, the unprofessional behavior or the actual quality of my hairstyle. I went to Styles for a perm for the holidays, mind you I have been getting perms for over 20 years and I have never had any damage. From reading all of these other reviews, I see the owner tells you there is nothing they can do if they don’t know the customer isn’t satisfied and if the customer doesn’t say anything at the time. Well before I even paid for my perm I had quietly let my stylist AND the owner know that I was not satisfied with it at all. I was told to put some of their products in it and soak my hair in coconut oil and that will make my hair better. I took their advice and after a week of soaking my hair in coconut oil and not letting any heat or style tools near it, it looks exactly the same, if not worse. My hair looks like I touched an outlet with a fork and got electrocuted. It’s not curly, yet not straight. It just sticks out all over the place. I can’t style it. It’s crunchy. It’s brittle to the touch. I can’t run my fingers through it or even comb it. (This was after paying an extra $30 for a conditioning treatment that I was told will help with the perm and leave my hair with no damage). Worse and most importantly, I have a BALD SPOT on the back of my head as you can see. After I noticed the bald spot, which I wasn’t aware of at first and was made aware of by my daughter since it is in the back of my head, I called Styles early in the morning asking them to please help me fix my hair that they damaged. I waited all day, and got no phone call back. When I got no phone call back, I decided to go back to the salon and see what they can do. As soon as I walked in there, the owner rolled his eyes at me and once I told him I would like a refund or for someone to please fix my hair because I have a bald spot now and my hair is completely damaged, he told me “We don’t do refunds,” walked away, and shoo-ed me away. As you can imagine, I was not happy with this response. I then asked again what the salon could do for me since it is due to them that I now have damaged, balding hair. THE OWNER TOLD ME THAT I WENT HOME AND SHAVED THE BALD SPOT IN THE BACK OF MY HEAD MYSELF. He then pointed his finger in my face and screamed at the top of his lungs at me to get out of the salon and called the cops and told me he’s going to have me arrested for trespassing. In the midst of this, a CUSTOMER, who is a family friend of the owners’, was screaming at me like a pit bull telling me how great the salon is and that her husband is a Milford cop and she will call him down here right away. She then continued to keep screaming at me and tell me I cannot write any negative reviews anywhere either because that’s giving them bad business. It’s not giving you bad business if it is the TRUTH. This review is to PREVENT anyone else from having my experience. So not only is the STAFF rude, but their customers, who only seem to be “family friends,” are also rude. All in all, I am just baffled at the lack of respect and human decency I was shown at this salon. If you’re at fault, you’re supposed to own up to it and fix it. You’re not supposed to blame it on the customer and tell them to get out. I guess this is not this businesses’ MO. This salon has so many bad reviews that they use them as a promo to get new customers in. So good luck to anyone who decides to use this review as a 15% off coupon & BEWARE…

nasrin begum

DONT GO TO THIS SALON INTERNATIONAL Everyone in this salon is very unprofessional The reason why u see good comments is People r forced to put good comment up b/c the salon gives 15% off for every "good comment" lol They dont know how to behave with customers want so ever They ruined my hair Refused to fix it U went to the extent to bribe people now to go to ur salon "$15 off when u bring this comment" lol no one is going to go after all these negative comments everyone made I was going to stay quiet and not even comment about my experience but I wanted to save other ppl from getting this bad experience but u pushed this a little too far when u said ur going to charge me $50 to fix a mistake u guys did I realized that even ur workers Tina and Ashley had something bad to say about u that u dont know how to run ur salon and other bs. That u have this kind of attutiude with all the customers. It was Expected. Very unprofessional Ur gonna do a lawsuit for Ruining my hair Go ahead I want to see how far u go with this. Instead of apologizing he has some bad comment about every negative comment someone wrote about him. You said we are lying right then why do u have to justify yourself by commenting back because u know were right. You r out there to eat peoples money and ruin there hair. But u were able to ruin my hair and I am trying to save the other people from going there. It shows how much u know about business by arguing with a customer on ur own website. Go get a business license and then will talk. I didnt delete my old msg u did but dont worry I put my old Msg up again Im young enough to fight back not old like u.

Sylverware 80

It was my second time at the salon. The first time went well, a nice lady who had cut my hair + blow dry. A good haircut. I made another appointment for last week. I wasnt in the system anymore. Could happen, not a big deal. This time, another lady cut my hair. It was all fine except for the fact that she blow dried my hair too hot, therefor my hair got burned (was easy to smell), she dropped the hair brush on me without making any apologies and I didnt get to see the back of my hair after shed finished :( I did make another appointment since I have a hard time finding a good hairdresser but because of my experience, I wanted to cancel it. The lady at the reception was again very kind and asked if I wanted to reschedule my appointment, I said no thank you , she hung up directly after that, there was no time for me to say bye or have a good day. I was disappointed why she didnt ask why I didnt want to reschedule, so itll be helpful for them, they couldve persuaded me to visit again and I wouldnt have to write this down now... My search for another hairdresser continues :)

seema sumra

I went to this salon in September for a hair cut and the girl who did my bob was sweet. I was going to call them this morning for a color service but wow the negative reviews. Okay forget the negative reviews, what is more alarming is the way this salon responds back to customers! Slander... threats to call the cops or go to court. Calling people mental, and making comments about how their "Muslim mom" probably made her color her hair back. Calling people liars left and right. Wow.... just wow. Not everyone is going to like you, people will be immature and write reviews thats a given for any business. The fact that you respond back the way you do, honestly I am embarrassed for you. Oh and saying your perfect, and dont make mistakes? Get real. Simple, I will not go to your salon NOT because I think you color my hair, but because of your horrible attitude and responses to these reviews. Smh.