Personal Touch New Haven Car Wash & Lube

490 Foxon Blvd, New Haven, CT 06513, USA

Address:	490 Foxon Blvd, New Haven, CT 06513, USA
Phone:	+1 203-469-0660
Site:	personaltouchcarwashes.com
Rating:	3.8
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM

Location

Photos 54

Reviews 41

Joe Phillips

Ive only had my car washed here, so I cant comment on the repairs, but sometimes theyre good other times not so much. The key is to go when there isnt a million cars lined up and waiting. If there is, they do a half-a** job on the interior and drying at the end, to quick rush as many cars through as possible. If there isnt a ton of people waiting they do a good job. The two problems Ive had are I always order the top of the line wash with the rainbow foam at the end. Had I not been watching once I wouldnt have noticed there was no rainbow foam and thus I didnt get what I paid for. They redid it correctly without much hassle. A few times Ive had to remind them to put dressing on the tires, and they want to see my receipt (God forbid they give away 20 cents of tire dressing), so I have to dig it out then they get uppity and do a half-a** job applying it. When busy, Ive also observed them not washing all the interior windows, especially the rear. So I have to remind them. And I usually tip well so its not like Im a cheapskate. I pretty much have started washing my car, at home, but if it needs it and theyre dead Ill get it done here. 10 cars waiting for a wash? Nope. Move on. Oh one other annoyance, is they like to change the radio station, and if it were a case of it changing while cleaning and bumping the knob (always tuned perfectly to another station) then they should turn it off first.

Junior Cintron

I have been going here for 18 years , Now they charge to clean out the mats , One guy said 3 dollars another said 5 dollars . The frustrating thing is i paid $28.95 for car wash , which then i had to get their rags to continue cleaning my car in their parking lot . I noticed several customers doing the same thing . Does not say a lot of good things about their cleaning. I then went home and cleaned the glass and the dust on the interior . They didnt even wipe the console , still had all the coffee stains . this has happened several times . why do i continue to go there ? Maybe because i am loyal to a fault . However for almost $30.00 i think i can find someone that cares about how their customers cars gets cleaned . I used to go out of my way to patronize them , not any longer. I even tipped them . stupid me ! I did notice most of the people have turned over ,

John Palmer

Not good. Bought monthly service. After an accident with my car that required 2 weeeks to repair was refused a wash on the rental and told that people try all the time to get washes free on vehicles other than the one signed up. Was told this in front of others and the insinuation that I was trying to be dishonest was improper and disrespectful . Asked to have owner call me. Provided my #. No call . Not surprised. Would never recommend. Your customer service but when given an oppty to provide it they failed horribly.

Gail Mattie

I had a wonderful experience with Personal Touch Car Wash. The manger Mike Pervis was very helpful and kind. He supervised my car wash and his employees did an outstanding job cleaning the interior of my car. I highly recommend Personal Touch, even though it is a bit out of my way, it is worth the time and trip. I will never patron the car wash in Branford again. Personal Touch will always have my business

Hobart Patrick Young

Everything you need to have a shiny, well-oiled ride. Had many oil changes and basic maintenance with no fuss or issues. Car wash is effective and comprehensive. Subscription service (unlimited washes for flat monthly fee) is definitely good value if you use it more than 2X monthly. Can be a bit of a wait on sunny weekends and after snowstorms. Free coffee.

Ana Carolina Mickelson

I used to go there but just found out a friends old checks which - were deposited through phone - were stolen from her gloves compartment and deposited the next day after her oil change. To add up, another friends fathers rolex was stolen while car had oil changed there as well. They go through your stuff! Im never going back there!!

Anonymous User

I like these guys. I dropped in midday on a Sunday. I left within an hour, with an oil change ($39) and a free, full-service car wash (car wash + interior surfaces wiped down + interior vacuumed + windows wiped on inside).

B .C. A.

Horrible job paid 27 dollars for a car wash and it wasnt even vacuumed well and they never even cleaned the dash board! and it was a crappy job all around .... lazy workers ...will Never go again!

Richmond Jones

I love this place..I been having a monthly pass for 2years now.its well Worth every penny.. Great staff and Great Service..And the manager Mike is a great respectable person.!!

william primrose

Not what it used to be cup holders not cleaned door panels not done striker plates dirty .If you want to compare value you can get the same incomplete job for less money

Carlos Galarza

Excellent car wash. Not bad quick lube service either! Very responsible Sibley crew. Very hard working and humble employees that provide excellent service!

Zach Vineyard

Waited an hour for an oil change and they ripped the threads on my oil plug... Never going back to this place. If I could give them a half star I would.

Raquel Reyes

With the oil change .. you wash the car inside and out, very good job !! .. fill up the tires if necessary..washid fluid tambien

Berlande Benoit

I went to get a shampoo and they didnt bother cleaning inside of the chairs pockets and missed so many spots .They had to literally redo it over again

Robert lawlor

This place was once the best car wash in New Haven County , its slipped a bit and the prices have risen. Still a decent car wash though

Onoh Udensi

Nicely organized and operated, $47/m for unlimited washes and tire shines, and they hand dry too??? Ill keep coming

Joselyn Vallejo

Workers are rude and dont do a good job managers arent very helpful only good thing is the courteous cashier

V4Ugames

They clean my carpet and car so fast. At the end they hand wipe down my car which I love to tip for.

Bobby Booshay

Everytime I go here I leave totally pleased with a great car wash and awesome respect from the staff!!

genevieve aryee

I feel like they are not being honest with prices of their services. But car wash is great.