Personal Touch Waterbury Express Car Wash

1417 E Main St, Waterbury, CT 06705, USA

Address:	1417 E Main St, Waterbury, CT 06705, USA
Phone:	+1 203-759-1450
Site:	personaltouchcarwashes.com
Rating:	3
Working:	7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM

Location

Photos 32

Reviews 23

Braden Mellin

This was my first experience at this wash. Having a monthly pass (P.T. in Milford, CT) I was able to use the fast line and bypass 11 cars, which was nice. Being an express wash, you stay in your car for the duration. The process/time of getting the wash was excellent, but I (like Deborah Ortizs review) received three scratches. The scratches did not go through the clear coat and I was able to mostly buff them out. My car is 5 months old and I wash it weekly at other Personal Touch Locations. The mechanicals of this wash are pretty aggressive. I would use it again, but only on an older car (for which I dont care enough to have a monthly plan) which means I guess I wouldnt. The other location in waterbury has caused me zero issues. Just takes longer...

David Pagan

Horrible service. Very rude employees bought month meme version and when I went to use it they said it was paid for because the employees were too busy being rude they forgot to put the sticker on my windshield. So I told them to cancel and asked for a manager and he said Id have to come back because the manager was not in at the time. Thats not my problem if your open you should be there to cater to the customer not the other way around. So I called the bank filed a dispute got my money back and then they charged me again the next month so had to go with the dispute again. Overall bad experience! Never again!!!

Ricardo Class

Garbage service!!!!! not enough employees and too many cars. the idiotic workers have not sense of organization. I spent over 15 minutes trying to get a vacuum because the worker was more focused on keeping the line moving. multiple times i missed a vacuum spot because i was asked to move and when i finally got fed up and said no i was threatened in Spanish by a worker. Once i finally go a vacuum spot it wasnt working. I was so fed up i left with out vacuuming. will not be going back.

Justin Valentin

Worst car wash in waterbury went there last night n payed for platinum car wash n got nothing but soap n water then I complained to the guy that works there and he said theres nothing he could do about it so they let me go through again and then instead of platinum it gave me the silver wash never again

CISCO POLO

Lol... They took off my review!!!! They dont take care of ther customers! Very rude & Disrespectful. The carwash damaged my infiniti. They dont take any responsibility for wat ther place did to my car!!! Check wat i really wrote on "YELP" THEY CANT ERASE ANYTHING THER!!!!

Alinson Cruz

Did not wanted to take coupon from their own website. Stated that they do not had the scanner, then I advise of the coupon code, then he said that owner was the only one that can take it...... Their coupons are false advertisement.. will do anything to not take it!!

Ellen

I called to cancel my membership because the price went up and was told if I didnt cancel I would get the next month for free so I didnt end up cancelling. Later that month I still got charged. When I called back they said they had no idea what I was talking about.

steve babalis

went today and attendant said i could not use coupon i printed from Personal touch website. said it was a copy and wouldnt scan took it to other personal touch on 134 Thomaston ... and they excepted coupon no problem

Deborah Ortiz

Im surprised to see negative reviews. I live in Meriden and have driven all the way to this place several times because this is the best car wash Ive ever been to. My Lexus is ALWAYS cleaned nicely.

Andres Luis Marrero

The owner is rude and does not work with the guest. I paid for an advance car wash and the owner said it expired and nothing he could do. So my money expires good to know.

Alexis Estrada

The front of my husbands car was smushed and they didnt claim any responsibility for the car being placed on the track incorrectly. The rim was also dented and damaged.

Vee Thompson

Lost my plate there & when I asked the person who answered the phone he said no they didnt find it without even looking & hung up. Poor customer service.

V4Ugames

They offer great ways to clean your car everyday at very affordable prices. I am a Lyft Driver so my car needs to be clean everyday.

gurman7562

Nice wash, tons of soap, water, and cleaning at a bargain price

Sincere god briwn

Horrible!! Got my car washed and notice scratches everywhere

Alonso Noguera

Nice winter specials and full service including free vacs

Kadeem Short

Great service great prices nice and timely

Lionel Webb

outstanding very friendly