Address: | 491 Kings Hwy W, Southport, CT 06890, USA |
Phone: | +1 203-255-0136 |
Site: | wjenningsco.com |
Rating: | 4.8 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed Closed |
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jose campos
I have a 1999 VW, that has been working ok, last thursday I saw some stains on the garage and someone told me to bring it to Jennings (my friend had a VW 10 years ago). besides my right tail light was not working. After diagnosis they repaired the leaking problem and the tail light and I paid for it.....and that was the beginning of my nightmare. AC doesnt work now... It was working Thursday and now they say that maybe it has not been working before. I tried to make them understand that it cannot be a coincidence...maybe their technician cause a short circuit or something when repairing the tail light, but they say that their technician would tell them if that happened (yeah right!). Then they show me a "burned" area in the the fuse box , something I didnt see 3 weeks before (cause i checked that for my tail light), but his argument was that It has been there for a long time and that an old car like mine doesnt come with warranty...so at the end is my fault for having a 1999 car.....and if I want the AC working again is "just" 650 $ ! unbelievable. My AC was working, I think it was damaged when they were repairing the tail light or God knows what happened when I left my VW there for service..very disappointed. P.S. One of the technicians there told us that the AC was working when they ran the diagnosis in the service....but nobody wants to be responsible for this damage....make your own conclusion.
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Terri C Smith
The staff at Jennings is warm, smart and professional. I actually enjoyed taking my car in to them because I got to catch up with Derek, Billy and the gang. They helped me keep my car going, even when I was on a budget! Jennings have talented mechanics who care about their clients/friends. Also as a woman, I always felt like they treated me the way they would any client, which sadly is not always the case with car garages. So kudos for the feminist vibe as well!
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Brenda Ungerland
In my experience, Jennings is by far the best Auto Repair Shop around -- with the highest level of honesty, expertise, and customer service you can find. For over 18 years, they have done a superb job of keeping my cars [previous Mercedes, current BMW] in top shape. They have provided consistently excellent service on every level, often exceeding expectations. Would recommend Ward Jennings team to anyone. A+ ! Id give them 6 stars if I could.
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Anonymous User
I have brought my car to Jennings four times. Each time they appear to do satisfactory mechanical work. However, each time they have managed to scratch my car on the paint or wheels. Jennings also backed my car into the bushes next to the store making more scratches in the paint. Jennings may fix your car mechanically but if you find appearance is important for your car I would suggest you go elsewhere.
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Holt Price
The team at W Jennings is dedicated to following through and solving problems great and small on my 91 MB. I appreciate their fair pricing, great communication from Bill and and Darek, and easy access to Ward, the owner. Honest service providers for foreign auto repair can be hard to find. Look no further than this honest, clean, and user-friendly shop right off 95 in Fairfield-Southport neighborhood.
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Jay Richetelli
W Jennings has serviced 2 of my Audis over the past 15 years. They are terrific mechanics, honest, and friendly. Derrick, Bill and Ward are "on your side" and take the time to talk about your options, what you may need to do immediately, and what you can safely postpone if needed. Safety is always the priority. I go out of my way to recommend W Jennings, like finding a great doctor!
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Jeff Dean
I have a Mini and Im very satisfied with the service and the attention I get. They always take the time to explain what needs to be done and what doesnt need to be done. They clearly love what they do and want to make the customers happy. The prices are fair. They saved me $100s off the price of a new clutch compared to the dealer. I highly recommend W. Jennings Co.
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Robert Burling
When my 2005 Jetta blew an engine at just over 100,000 miles VW quoted me @ $7,000 to replace it. One quick call to Derrick at W Jennings Co got me a new engine (with 28K miles) and installed it for less than half and with the skill of heart surgeons. The care and concern for my cars (we are now bringing our 2004 Odyssey there) is well above exceptional.
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Walter Levine
Jennings is the only company I trust to work on my car. I get great service each and every time. They go above and beyond for their customers, and I have recommended them to my friends/family . I wont bring my car anywhere else. You will thank me and them for being straight and very fair , and giving you a better service and ride !
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Timothy Russell
I have always received excellent service from W. Jennings Company. Ward and his crew are very knowledgeable, experienced mechanics and they provide terrific customer service. They have worked on many of my cars of many different manufacturers including BMW, Porsche, Ford and Lexus. I highly recommend them for whatever type of car you drive.
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Katie Baiocco
I think very highly of the guys at W. Jennings. Theyre honest and always exceptionally helpful. They want to do right by their clients and provide outstanding customer service. Their pricing is competitive and their work is solid. Cant say enough good things about them.
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Ron Drew
I have used Jennings for more than 10 years now. They are honest and really good at what they do. They treat your vehicle like it was their own and take the time to explain what they are doing and why. I would highly recommend them.
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Maggie Moffitt Rahe
Every time I have serviced my car at Jennings, I am greeted by name and given the best possible service. They are always fair in their estimates, and call before proceeding with any unexpected work. Extremely satisfied.
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Susan Paris
I love working with the people at W. Jennings Co. Courteous, responsive, professional. Great work on our 1988 Mercedes 420 SEL. They can handle these repairs in a cost-effective manner and keep the car running well!
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ANDREW SMITH
There is no better place for your car than W Jennings. Would that healthcare in this country was as good. They take care of you better than you take care of yourself OR your car. You can trust them with your lungs.
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Matt Revan
Cant say enough good things about this shop - incredibly professional staff, knowledgeable, thorough, and reasonable cost as well. Great place to bring an older vehicle in need of key repairs.
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Joyce Backman
Jennings has plenty of appointments available. They are reasonably priced and always pleasant. Just looked at a fan belt and said I did not need anything fixed. Saved me money on that!
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John Wilcox
Jennings has been maintaining my cars for 10+ years. Theyve always done a great job. Derek at Jennings is organized & professional - a very good experience that Id recommend to anyone!
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RICHARD JACOBSON
After all these years of being ripped off by dealers I have found a repair facility which is reasonable, prompt, does fine work, and is well worthy of all its five star reviews.
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Norman Dedrick
Have been servicing and repairing our Audi allroad for approximately 5 years A nd have always provided excellent service and quality work. Highly recommended
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Raymond Murphy
Always bring my 2 cars here for service. Friendly, knowledgeable team and never had an issue with any work done. All around the best group in town. R Murphy