Vautrin Auto Services Inc

Reviews 13

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Niccole Perille

I was recently referred by a coworker of mine; she promised this place was great. Unfortunately, that was anything but the experience I had. I was told I needed a bunch of things replaced after my car was taken for a test drive. I originally brought it in because it had been making these "not your normal wear and tear" noises. I was told I needed $800 worth of work and it was advised I dont drive around like that as the issue could become worse. So I spent the $800, got my car fixed (the list of things I was told needed to be done) and took my car home. The first problem was I was not notified that my car was all set after being worked on, I had to call the shop twice to find out it was sitting in the parking lot for an entire weekend. The woman who deals with the phone calls and scheduling was very unpleasant and unprofessional. For a new customer, I was shocked how she handled the call. The second problem came not even a week later. My car was making the same noises that I had originally brought it in for. I called Greg and told him I was having a problem and that I couldnt understand why, he said to me he didnt have time to look at it as he was very busy but that he was sure it was normal. So I decided to take it in to a completely different repair shop and get a "second opinion". After being charged a $50 diagnostic fee, I was told that I needed the same exact things that I had just spent $800 to have replaced a week prior! I called Greg fuming, explaining what had happened. Again, he had told me he didnt have time to look at it but that I could leave it over a weekend and he would look at then. So once again, I dropped it off only to be told a few things needed to be tightened! The noise went away for about another week only to do the same thing once again. I finally had to pay another shop to replace what I was told was originally replaced. Truly unfortunate that someone would take your money and let you drive around in an unsafe car, after you trusted them to do the right thing. WHAT A SCAM!! I WOULD NEVER REFER ANYONE TO THIS PLACE! HE SHOULD BE SHUT DOWN!

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TheMonstore

It was 2 years before we found Vautrin Auto Service after moving to Westport. We have four cars and were generally unhappy with everyone who had been servicing our cars both in Greenwich and Westport. Then we found Greg at Vautrin Auto. His kind and focused consideration saw all of cars well cared for. Especially for our older model stick shift cars, including our convertible. In an emergency, Greg is fast and responsive. Its an understated facade, no bells or whistles here. But it masks a genuine gem. We are grateful to have someone we trust to turn to.

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Cooper Douglas

I NEVER write reviews, but I feel I should with this company. I had a problem with a loud noise squeaking from my belt every time I started my car. I took it to 3 shops before Vautrin and the noise would stop for a week, but come back. I took it here and they solved the problem and my car has been running great ever since.

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Andrew Bowden

Greg and crew are the best! They are very honest and would never try to sell or charge you for parts or service that is no absolutely necessary to safely drive your car. My family and I have been going there for years for ALL mechanical work and we have even bought a car from them. Always happy with Vautrin!

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Ashesh Bakshi

Excellent shop. They fixed a misfire that the dealer could not diagnose after several tries. Always thorough, careful diagnosis, with very fair charges for labor. The only drawback is that you need to plan ahead. Theres often a couple of weeks wait for a repair appointment.

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Michael Beeler

I am so happy to have meet Greg, He has helped me on so many occasions with my cars. A trusted mechanic is a rare find. But dont go there, theyre busy, its hard enough to get my car in there as it is :)

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Aaron A

Vautrin is the only place I will take my cars. The prices are always great and have always treated my family with respect and honesty. I always recommend Vautrin.

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Anonymous User

I have visited many auto repair centers over the years, but Vautrin stands out as one of the best - and least expensive - in all of Fairfield county!

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Anonymous User

Vautrin is the only repair shop I would ever use because Greg (owner) is honest and fair, and a great mechanic! Weve been going to him for years.

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Kenneth Warner

Ive had my cars serviced here for years and have always been happy with the service. The owner is honest and reasonably priced for this area.

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Anonymous User

Honest,hardworking,superior!!!!!! Prices are great They Detail too!!! I have been to many mechanics and Vautrin is truly #1

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peter carley

great service, fair & honest. i wish i lived closer. i recommend to anyone in the area without hesitation.

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Allison Gastwirt

trustworthy, efficient and cost-effective. thanks.

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